CRM (Customer Relationship Management) Hosting is something that is becoming more and more popular as businesses continue to look for various solutions that will meet their hosting requirements. One such solution is VTiger.
What Is VTiger and How It Works?
This product is a customer relationship management platform used by 300,000 companies to boost business revenue that is basically a software solution or a service. It allows your business to be able to interact with current and potential customers. The main activities of this customer relationship management system are to control personal information on a given site. For example, if you are currently aiming to sell products online, this platform will track the personal information of your customers and site visitors, starting from the first moment a customer sets foot on your website as a user. The platform continues to track users during the purchase and even after that. The main idea here is to boost your business by providing you an overview of customer behavior, allowing you to not only find new clients but also develop a strategy to retain the current ones.
The platform can be installed in a standalone installation from its own website. There, you can find a lot of information about the tool. It’s main platform appears like the following:
What Features Does VTiger CRM Offer?
The main features of this innovative customer relationship management platform are:
Synchronizing with all known applications and cloud services of office applications (Microsoft Office, Gmail, Microsoft Office 365) to import contacts, activities and emails
Managing daily tasks such as phone calls, appointments and emails.
Complete management of contacts and profiles.
Managing of recommendations and turn them into sales opportunities.
Complete management of sales activities and potential future sales.
Management of the possibilities for making a deal.
Detailed monitoring of traders’ activities. (for a financial trading website)
Creating lists of current and potential customers.
Automatic execution of promotional activities.
Support for many types of promotional activities.
Analysis of the productivity of sales opportunities and promotional activities.
Questionnaire and survey design and response management.
Monitoring communication with customers in detail regardless of the channel (phone, fax, email, SMS, etc.).
Observe the history of price offers and create new ones based on the previous ones.
Flexible monitoring and use of all data to manage sales opportunities (sales stages, competition, recommendations, partners, participants, estimated time and revenue, level of success, etc.)
When we tested it, we found the software to be quite easy to learn, but it was packed with so many features that we could not exactly know which one is for what. Thankfully, the team of the CRM offers a solution that is, again, standalone.
It offers the following extras:
Hiring of a CRM Expert for several days until the implementation is complete.
Assessing of the goals of the business.
The design of the CRM, since it could be very custom.
The implementation process.
The sign off process.
The training process of the administrators who will be responsible for its management.
Why SiteGround Hosting in Combination with VTiger May Be a Good Idea?
If you know about this particular service type or are looking for a good and easy to implement CRM platform to your online business, guess what – your job just got a whole lot easier. We have tested the demo of VTiger and as far as we are concerned the development of this open source platform has been on the top level and it has grown to be one of the best CRMs currently in the marketplace. Many hosting providers are now using the platform implementation as a part of attracting more customers to register with them. Here comes SiteGround, that offers a very low price for its free platform installation. The solution of SiteGround includes:
- CRM Tool Installation.
- Registration of your domain name (site name).
- Registration on several server locations.
- Free CRM Website building.
- Free Transfer.
- Daily Backup.
- 24/7 Support via Phone, Chat and Ticketing system.
- Servers that are specifically optimized to handle CRM Platform.
Also Read Shared Hosting Customer Service: SiteGround Review
Seeing SiteGround choose this particular platform is a good indicator because SiteGround is one of the global leaders in the hosting sphere right now, which speaks a lot about the platform itself. They aim to make sure that the tool runs smoothly on their servers, and the sites of customers are kept supported in the best way possible, which is good.
Below you can find detailed information, regarding SiteGround’s plans for this particular type of customer relationship management platform in combination with hosting:
VTiger CRM With SiteGround – Summary
To summarize, this type of hosting with SiteGround, in our opinion, is an idea to consider if you are looking for quickly setting up a new website for online sales with little or no experience in the field, without breaking your bank. But we did find some details that could be improved regarding the service, so to summarize this, here are the pros and cons of it:
What We Like
Reliable tracker with alerts to maintain control.
Meets all the CRM requirements.
What Could Be Improved
Sometimes customizing documents is a bit of a challenge.
Changing between subgroups is a bit more complicated.
Its mobile app could use more preferences to tinker with.
What Do Customers Think About VTiger
During our research we found several interesting reviews of it on Trustradius. Here are some of them:
APRIL 25, 2019
Vtiger will continue to be used at our company, even with Syndigo Onboarding
Marketing Analytics & Sales Planner
PositecMarketing and Advertising, 1001-5000 employees
Score 7 out of 10
This product is used for our company. I use it to pull product data and to match up product groups across the organization. I also input the keywords for other teams to use when setting up the products for retail. It’s the piece of collaborative software that holds all of our true, this-is-it source-of-truth product information. We are still using this while we are also using Syndigo.
JANUARY 31, 2019
General Manager in Engineering
Electrical/Electronic Manufacturing Company, 1-10 employees
Score 7 out of 10
We have used three different CRMs in our small business. We currently use it because it combines email integration, email campaign tools, quote capability, invoicing, and payment capability into one tool. This avoids a lot of duplication and allows our salespeople to carry the customer through the entire process. Other CRMs required add-ons and exporting to other services in order to meet our sales and marketing needs.
NOVEMBER 16, 2018
My honest Review
Information Technology Project Manager & Quality Assurance
GB Advisors, Inc.Computer Software, 51-200 employees
Score 9 out of 10
Personally, I think that this platform is one of the best out there. It has many features and benefits. I think that the biggest one is that it is cloud-based, so you don’t have to worry about maintenance and such.
We use it to manage our customers, from the organizational point of view to opportunities management, using almost all modules, we even use the interviews module to keep track of our HR process.
We have also integrated our calendars to show our important meetings in the platform, and the dashboard gives us great insight information on our internal processes.