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Shared Hosting Customer Service: SiteGround Review

Web hosting companies solve the problems that you may face while maintaining a single website. They provide a secure and fast network hosting and are designed to make your business page run smoothly and seamlessly. Today we will introduce you one of the world’s best hosting providers – SiteGround. It serves more than 2,000,000 domains worldwide, giving us every reason to call it one of the most preferred web hosting services. In this article, we are going to focus on SiteGround’s shared hosting price, opinions, and customer service/support.

SiteGround Shared Hosting Price. What You Receive for Your Money

Once you’ve chosen the shared hosting plan, you just have to use its secure infrastructure and its provided features to deliver your business page to all Internet users at the same time.

SiteGround Shared Hosting offers 3 different plans at 3 different prices, which are completely affordable according to the possibilities the company offers.

Start Your Website NOW! Get SiteGround Managed WordPress Hosting. Only for 5.99 €/mo!

1 website, 10 GB Web Space,
~ 10,000 Visits Monthly Unlimited Databases,
Free Email, CDN and SSL,
Daily Backup, Free WP Installation,
Unmetered Traffic, 100% renewable energy match
0.33 €/mo.
StartUp fetaures+ Unlimited websites,
20 GB Web Space,
~ 25,000 Visits Monthly,
Dynamic Caching,
On-demand Backup Copies,
Free Professional Site Transfer, Staging,
Add Collaborators
6.45 €/mo.
GrowBig features+ 30 GB Web Space,
~ 100,000 Visits Monthly, White-label Clients,
Highest Tier of Resources
Priority Support, Git

The price range starts from 0.33 €/month to 11.95 €/month. All of the plans include different features for all of the needs of the clients.
You can choose from the different features of the three plans according to the needs of your website. In any case, you receive good value for the money you pay.

What We Like:

Affordable prices
Useful features
Good performance
Managed WordPress hosting on all plans

What’s Missing:

Limited data storage

SiteGround Shared Hosting – Clients Opinion

Customer’s reviews and opinions can be very useful when you want to find more information about a particular web hosting company, and to see if it is reliable enough for your business. We’ve only prepared information from trusted sources to show you the opinions for SiteGround’s shared hosting.

Trustpilot Comments:

Here you can read some of the TurstPilot comments and opinions about SiteGround shared hosting.
User 1
– Awesome Service
Have been with Siteground for about a year now. I am a total luddite, but these guys are awesome, helpful, fast, and just brilliant. I would recommend them to anyone. Thank you for fantastic service

user 1 review

User 2
– The new SITE TOOLS is horrible. the new SITE TOOLS is horrible, without the Cpanel you lost me. This was my favorite hosting company by now, not anymore.

User 3
– Great help and the system is so fast. You have to take a few days to sort things out when you migrate to Siteground, but you get great and friendly help from people that actually understand what they are saying. The loading time of my website and the speed of my mail have never been this fast. The panel is next level and logical above all. That gives me the comfort I was seeking.

Quora Users Comments

Here we will show you some more comments and opinions from Quora forum.
User 1
My personal favorite is Siteground, they offered me everything that I required and that too in my budget.

User 2
Here are the pros: Great reliability with solid uptime, highly scalable plans, Excellent customer support via live chat, Offers Let’s Encrypt Wildcard SSL, Automated backups with self-restore, Free site migration for new customers, HTTP/2 enabled in all plans. And the cons: Mixed hosting speed results for some areas, Shared plans offer limited storage, Relatively high renewal prices.
Verdict; I’d recommend SiteGround if you’re looking for a great managed WordPress hosting option.

SiteGround Shared Web Hosting Customer Service

SiteGround offers 24/7 live support. They have smart Al chat bot, Live chat, Phone Support and Helpdesk tickets.

Support Response Time

According to our observations, SiteGround has no major issues with their support. Unlike other hosting companies, there are no noticeable delays to the answers of the customers.

Support Interface Usability

SiteGround has а specific contact page and their interface is user-friendly. Even if you don`t have an account, you can contact their sales team 24/7. Also, My SQL and MS SQL databases are supported in the shared hosting offers.


Considering our observation over SiteGround shared hosting services, our conclusion is that Siteground shared hosting has a good site speed, support team, and features. The cPanel offers one-click WordPress installation and SSL certificate. With all the reviews, positive and negative, we can present it as a good choice for shared web hosting. The pricing is also really affordable for the functionality of SiteGround.

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