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Shared Hosting Customer Service: Bluehost Review

Undoubtedly, having a website is the easiest way to reach millions of people around the world. But do you know what you need to start a website? However, in addition to the name, you will also need a hosting web service. Today we will show you one of the most popular shared web hosting companies in the world- Bluehost. It is one of the 20 largest web hosts, collectively hosting over 2 million domains. But is it the right one for your website? That is why in this article, we will show you the plans, opinions, opinions, and the customer service of Bluehost shared web hosting.

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Bluehost Shared Hosting Price. What You Receive for Your Money

Each shared web hosting offers different plans with different features included. Here we will show you four plans that Bluehost offers and what they include for their prices.


1 Website,50 GB SSD Storage
Unmetered Bandwidth, Free SSL Certificate, Standard Performance,
1 Included Domain,5 Parked Domains
25 Subdomains
Basic Features+ Unlimited Websites,
Unlimited SSD Storage,
Unmetered Bandwidth,
Unlimited Domains, Unlimited Parked Domains, Unlimited Subdomains,
Spam Experts
1 Office 365 Mailbox – Free 30 Days
Plus features+ Domain Privacy
+ Protection and Site Backup – CodeGuard Basic
Choice Plus Features+ 2 Spam Experts, High Performance and Dedicated IP

The prices start from €4.52/mo to €17.31/mo. From our view, they are affordable and include useful features for their price. For these prices, you get almost everything you need for a website. So it is very affordable if you are in the market and you are looking for a new acceptable shared web host.

What we like

Low and affordable pricing
Good features
Good security options
Easy to use for beginners
30- day money-back guarantee
Customer Support

What’s missing
Site Migrations are paid

Bluehost Shared Hosting – Clients Opinion

Before we choose a particular shared web hosting, it is essential to read the opinions and customer reviews to have an idea of ​​the bad qualities as well. That’s why here you can read a few comments from various reliable sources and look at the conditions of Bluehost from consumers.

Trustpilot Comments

Trustpilot Comments
There are some comments about Bluehost from Trustpilot.

User 1

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Bluehost customer service is very bad
Bluehost customer service is very bad. Neither I am able to publish nor was able to save my blog posts. I have been suffering from this problem for the last 3 days. Every time I get on to chat window the customer gives some stupid answers. They send an email after chat stating it was resolved. Again, the same issue the next day.

User 2

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Excellent customer service and technical staffing
I cannot believe all the negative reviews. I have had Bluehost for two of my websites. I find their customer service extremely responsive within a short time frame. Their technical staffing, as well as customer service, is very informative, polite and courteous. Any problem that occurred on my site was quickly resolved.
Keep up the great work and service Bluehost and thank you for always being supportive!

User 3

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I’m disappointed
I’ve used Bluehost for three years now and I am deeply disappointed, I’m cancelling. When I tried to turn off the autorenew for these services, I was told by their rep that THERE WAS NO WAY TO TURN OFF AUTORENEW. In other words, they would keep recharging my card forever. I told the rep flatly that they had no legal right to charge my card for a service that I canceled. He said he turned it off, but they didn’t, and have been emailing everyday. (I canceled my card to avoid the autorenew.) I could go on with other complaints but will keep this short. Don’t use them.

Quora Users Comments

Read more comments for Bluehost from Quora Forums

User 1

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Why do you like Bluehost web hosting?
No, it is one of the worst hosting platforms in the markets as far as my experience goes. They have a lot of hidden agendas with their lovely offers. I never recommend to my clients. Of course it’s good for it’s affiliate marketers, they make money at the cost of gullible clients. I have posted an article in this regard on my website.
Thanks for asking.

User 2

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I must say to you that bluehost is a very reliable host…here is my review of the web host.
If you are thinking to start your blog then this is the right time for doing that because In these days many hosting companies are providing a huge discount on their plans.
Bluehost is the most popular hosting providers, If you are just starting your blog then I’m damn sure you heard this name
Many bloggers and internet marketer preferred to use this hosting on their blogs and with over 2 million websites/blog are currently hosted on Bluehost.

User 3

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My (pleasant) experience with Bluehost ( Bluehost review)
I started using Bluehost about a year ago. Until that point, I was constantly on the look-out for a good hosting provider. I naturally gravitated toward Bluehost because I saw it was often ranked the #1 hosting provider by many people.
I was using WordPress for the most part, and WordPress officially recommends Bluehost as a hosting company. Before Bluehost, I tried a couple of hosting providers who I won’t name. For the most part, I found myself dealing with “unsupportive” customer support staff, constant crashes for seemingly no reason, and interfaces that were complicated and buggy.
My goal was to host a blog for my small business, and when it came to that, Bluehost was the only hosting provider that delivered! It was easy on my pocket and came with all the tools I needed. Not to mention, the easy interface lets me publish my posts as easy as 1–2–3.
That’s not why I love Bluehost, though. One time, I was having trouble changing the template of my website without, you know, ruining everything that was on it. I hopped on a call with customer support and was shocked at what I witnessed.

Bluehost Shared Web Hosting Customer Service

Bluehost includes everything from live chat to knowledge base, email ticket support, and even phone support.

Support Response Time

According to our observations, there are no issues with the support of Bluehost. The answers are fast and accurate.

Support Interface Usability

Bluehost has a specific chat and call page on its website. You can start a live chat and you will receive their answers.


Bluehost has many useful features, affordable prices, and good support. With all of the reviews that we have seen, we can recommend Bluehost for your website. It is definitely a good choice, but we cannot say that it is the best. But overall, Bluehost offers good options and value.

FAQ's Web Hosting

What Is Web Hosting?

A web hosting service is a type of Internet service that allows individuals and organizations to upload their websites on the internet. For example, if you create a website or some kind of content that needs to be accessed by other internet users, you need to host it on the internet with the help of a specific service. This practice can be done by buying a plan.

There are different types of solutions like:

Shared Solution (Server shared between many users)
Dedicated (A dedicated server only for you)
VPS (Virtual Private Server)
Cloud (services that are provided to customers via multiple connected servers that comprise a cloud).

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What Is Domain Name?

Domain Name is a unique identification mark that defines your site, in other words, it is the name of your website.
Every site has a different domain name which makes it recognizable in the networking space.
Examples for popular domain names:

and every other popular or unpopular site you have ever heard.

How Much Does Hosting Cost Per Year?

The cost of host services varies according to your needs. For every site, it's a different price and it depends on what host provider and plan you are going to choose. For example, if you choose the "StartUp" plan of the SiteGround shared solution, the price you are going to pay is around $100 per year. But if you have a bigger company and you need better performance the service can cost you more than $1250 per year for a normal plan of a Cloud solution.

Which Is the Best Host Provider in USA?

As we all know the USA is a great market anything and there are hundreds maybe even thousands of providers, that offer their host services. And here the question comes: Which are the best providers in the USA. Here you can read Top 10 Best providers in The USA, and find out which is the best one for you. Finding the best provider for you depends on your business, your model of working, and your needs. Have in mind that every provider offers contrasting services and has its pros and cons. So, make sure that you have researched carefully before you start using certain services.

Which is the Best Web Service for Starting a Website?

There are a lot of different host services available like Shared, VPS, Cloud, etc.
But which one is the best to start with. Judging from our experience the best service to start with is shared solution.
Even there are a lot of different opinions about how it is best to start your site with this type of service. Here you can find out why shared solution is the best for your first website.

How to Get a Domain Name and Hosting Service?

There are a lot of host providers that give a free domain name when you become their client. But how to get a domain and host service? We all know the free services are not the most reliable. If you want to start your website make sure you have Google-Friendly Domain Name.

How to Change/Migrate your Web Host Service?

If you think that the host service you use doesn't satisfy your needs, it's time to undertake a migration.
Migrating a site is a very vast topic and there can be thousands of reasons for moving from one company to another.
The easiest way to migrate without losing any information is to use a migration tool like Duplicator .
There are also a lot of different tools with which you can do this work. Here you can find the best migration tool for you.

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