Shared Hosting Customer Service: GoDaddy Review

When in comes to hosting, you really have a lot of options. Only а few big names have earned their popularity and rating with good services, and one of them is GoDaddy. GoDaddy is one of the biggest hosting providers in the world. The company has over 15 million customers. It is the largest domain provider with over 70 million domains. They offer different hosting plans and services but this article will be focused on GoDaddy’s shared web hosting price, opinions and support.

Shared Hosting Customer Service: GoDaddy Review article image

GoDaddy Shared Hosting Price. What You Receive for Your Money

In case you are not familiar with shared web hosting, it is said to be the best hosting service for smaller websites. Also, it is the most popular one in the networking space.

You should note, however, that by using shared web hosting, you share one server with other websites, which sometimes delays yours.
GoDaddy Shared Hosting offers 4 different shared hosting plans in different prices. It is very cheap but there is no big difference between GoDaddy hosting and its competition.

Plans Features Price/mo
Economy 24/7 support, 100GB storage, unmetered bandwidth,
free business email, free domain
$2.99
Deluxe Economy features + unlimited websites, storage and subdomains $4.99
Ultimate Deluxe features + double the processing power and memory,
a free SSL certificate (for one term), and unlimited databases.
$5.99
Maximum Ultimate features + double the processing power and memory,
double the maximum site traffic,
and a free SSL certificate for the full term
$12.99

The price range starts from $2.99/month to $12.99/month.
All of the plans give clients different features according to their needs. However, you receive good value for the price you pay for all of the other shared hosting plans available.


Also Read Is Shared Hosting Right for My First Website


What We Like

Easy-to-use interface
Good Performance
Price that meets the expectations

What’s Missing

No free SSL for the Economy and the Deluxe plans
No migration services
Missing advanced features like staging areas or Git repositories

GoDaddy Shared Hosting – Clients Opinion

Before you start using one’s services, it is very important to get familiar with the work they do. The best way to be assured about the quality and the services a hosting provider offers is to review some opinions from existing or previous customers.
To help you out, we are going to do the same by reviewing some opinions and comments from proven sources.

Quora Users Comments:

Here we have picked up some comments and opinions from the Quora forum.

User 1:
– I have been using GoDaddy from 3 years and I must say It was good for the first year, had some issues but they were able to resolve. But from the past 2 years, God knows what has happened to the company. Their support team, don’t know what type of people they have. I doubt they even have humans there.
quora users feedback image

User 2:
– Shared Hosting is bad most of the time as many sites are running on the same server and operating system and sharing the same resources. (Sometimes they run 1000 website on a single server)

quora users feedback image

User 3:
– From my own experience:
Go daddy is a good company I’m talking here about the domain name registration.
Not the hosting.
You can buy your first domain on GoDaddy for only 0.99£ for the first year, but make sure to check the renewal price if it suits you, sometimes it’s a little bit higher. Also, they have a good support team.

quora users feedback image

Trustpilot Comment:

Here we can see some of the Trustpilot comments and opinions.

User 1:
– Easy, intuitive, and a great way to see different looks just by clicking a different section format. Would recommend to anyone. Don’t be daunted by the task of building a website. This is straightforward.

trustpilot users feedback image

User 2:
– Very little support. Poor graphics. Really feel like I am just paying for domain and phone number. No real concept of my business in education.

trustpilot users feedback image

User 3:
– I went away and came back
I appreciate your robust, flexible templates, and your phone support. I tried another service and was completely frustrated with their templates, only to find that online support took days to respond—it was a nightmare. I’m glad to be back with GoDaddy!

trustpilot users feedback image

As you can see, there are a lot of different opinions about GoDaddy hosting; some are positive, some are negative. You can visit Quora’s and Trustpilot’s forums for more opinions and comments about GoDaddy.

GoDaddy Shared Web Hosting Customer Service

GoDaddy offers 24/7 customer support. They have a knowledge base, phone support, and live chat.

Support Response Time

GoDaddy’s support hasn’t been praised by customers lately. They are facing a lot of issues with their support, like very slow feedback and not being able to get in touch with them.

Support Interface Usability

GoDaddy support interface is user-friendly and has a well-customized support page. They have Global phone support and number for every country. My SQL and MS SQL databases are supported in the shared hosting offers.

Conclusion

Considering all the pros and cons of GoDaddy’s shared hosting services, they are a good fit if you are looking for reliability and functionality. At the еnd оf the day, what you need for your website is a domain name, a simple cPanel that offers a 1-click WordPress Installation, an SSL certificate, and support that you can rely on if you face any difficulties. All these features can be found in GoDaddy’s shared hosting services.

Researched and written by:
HowToHosting Editors
HowToHosting.guide provides expertise and insight into the process of creating blogs and websites, finding the right hosting provider, and everything that comes in-between. Read more...

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