サーフタウン – 1967 カスタマーレビュー: 分析 (9月 2026) - JA

サーフタウンの概要

名前	サーフタウン
総レビュー	1967
平均スコア	4.2
Eメール	[email protected]
Webサイト	http://www.surftown.com/da/
住所	KLP Ørestad 5H A/S Arne Jacobsens Allé 内 15, 2 サル , コベンハウン S, デンマーク
サーバーの場所	デンマーク

レビュー数

1.9k +多くの

* 1967 レビューによると、サーフタウンは幅広い顧客に使用されています. 次の記事で会社についてのより多くの洞察が提供されます.

平均. レビュースコア

4.2ポジティブ

* 持っている 4.2 average review score depicts that individuals who paid for a plan from Surftown are happy with their choice.

顧客サポート

ポジティブ評価

* The Support team behind Surftown is doing its job appropriately, 彼らの顧客の世話をして. 満足度は全体的に大きい.

機能とサービス

Surftown was a Nordic web host founded in 2003 and run from Copenhagen. 共有ホスティングを販売した, domains and email to customers in Denmark and Sweden, with support delivered in both languages. Past tense is doing the work in that sentence. Here is what is actually there now.

What’s Left Today

We ran live checks on all three Surftown domains on 8 9月 2026. 結果は曖昧ではない:

• Every domain redirects. surftown.dk, surftown.se and surftown.com each return an HTTP 301 (a permanent redirect) to www.simply.com. The server header reads “Simply.com URL-forwarder”.
• The www addresses are broken. www.surftown.dk and www.surftown.se return HTTP 502, a gateway error. Nobody has noticed, which tells you how much traffic they still get.
• The name servers belong to the buyer. All three domains run on ns1 to ns4.simply.com, and the address they resolve to reverse-maps to dnsforward.simply.com.
• 店頭なし, control panel or support desk carries the Surftown name. Every link that once led to one now leads to Simply.com.

Hosting Types Once Offered

参考までに, this is what Surftown sold when it last took orders:

• Shared hosting in three tiers, スターター, Advanced and Business Plus
• Domain registration and domain parking
• Email hosting with unlimited mailboxes on every tier
• A drag-and-drop site builder, 追加料金なしで含まれています
• A paid “Service Desk” for DNS and SSL setup help

VPSなし (仮想プライベートサーバー, where you get your own slice of a machine). 専用サーバーはありません. No reseller plans. It sold shared hosting and domains, and never pretended otherwise.

Who Owns the Name Now

This part is worth getting right, because several reviews get it wrong. Surftown wasn’t shut down by a failing owner. It was absorbed.

The Danish company register lists CVR number 29412006 as team.blue Denmark A/S. That entry carries 41 registered secondary trading names. Five are Surftown ones: SURFTOWN A/S, plus separate AFRICA, ASIA, EUROPE and INTERNATIONAL entries. Simply.com A/S sits on the same list, and Simply.com’s contact page gives its VAT number as DK29412006, the identical figure.

So Surftown and Simply.com are one legal entity wearing two names, and only one of those names still sells anything.

パフォーマンスの期待

There is no honest performance data to report. Benchmarks measure live servers, and Surftown stopped serving sites under its own brand in 2020. どれでも 2026 review quoting a Surftown load time or uptime percentage did not measure it.

What we can check is the successor. Simply.com’s homepage advertises “99.99% 稼働時間”, Danish for uptime. Its terms of service contain no uptime figure at all. The only relevant clause says Simply.com “tilstræber” that systems are available 24 1日に数時間, which translates as “aims for”. There is no service level agreement (補償付きの契約上の稼働時間の約束) サービスクレジットなし.

顧客体験

Surftown’s review record is large and completely frozen. The two Trustpilot profiles hold 2,770 reviews between them. Both are claimed by the company, and neither is collecting new ones.

The Danish profile shows a 4.7 TrustScore 全体 1,960 レビュー, split 1,346 五つ星, 247 4, 70 三, 118 two and 179 一つ星. The Swedish profile reads 4.9 横切って 810, split 681 五つ星, 88 4, 18 三, 11 two and 12 一つ星. Here’s the number that matters: the newest Danish review dates from 19 六月 2020, and the newest Swedish one from 4 2月 2021. Both profiles report zero reviews in the past twelve months.

お客様が褒めてくれたこと

Support was the theme, and it wasn’t close. The recurring words in the five-star reviews are “hurtig” と “snabb”, 速い. Reviewers describe getting a live chat answer in minutes and the problem solved in the same conversation.

Native-language service came up constantly. Danish customers reached Danish staff, Swedish customers reached Swedish staff, and support ran every day of the year. Staff were often named, as in “Filip är grym”. That’s the signature of a team small enough for customers to recognise individuals.

一般的な苦情

請求する, and it’s not subtle. The largest theme across the one and two-star reviews is automatic renewal charged without a usable refund path. Several reviewers report being billed DKK 706 for a year they no longer wanted. One quotes the reply verbatim: Surftown did not refund amounts under DKK 2,000.

Contract lock-in follows the same pattern. 1月の査読者 2019 warned that missing the cancellation window bound you for another twelve months. One customer noted that a domain offered only “更新する” また “消去”, 一度もない “cancel at period end”.

Suspension without warning is the third theme. Sites went offline for exceeding server load, for suspected compromise, or for a payment the customer said had cleared. The complaint was always the same: no notice, and no chance to fix it first.

The negative record is also old. We scanned the 200 most recent one and two-star Danish reviews. They span December 2010 to May 2019, ピークに達し 49 の 2011. Nothing newer exists, because nothing newer was written.

コミュニティからのフィードバック (Reddit & フォーラム)

Surftown’s Reddit footprint is close to nothing. Search the name and you get surf towns in Portugal, a half marathon and a wave pool in Munich. Two hosting-related threads exist. 1つ, in r/divi from October 2018, is a bare link with zero comments.

The other is worth quoting. の上 31 1月 2020 a poster in r/Denmark described what the migration did to their account. They had run several domains on one Surftown plan, each with full email. After the takeover, 彼らは書いた, ウノユーロ “uden varsel konverterede de hvert af mine domæner til eget webhotel og opkrævede for det”. Without warning, it split each domain into its own hosting account and billed for each one. The new platform couldn’t run mail for several domains on a single plan, so they left before renewal.

Eleven people replied. Every one suggested a different host or a separate email provider. Nobody defended the migration. It’s the most candid public account of the transition we found, and it dates the pain to January 2020, eighteen months after the move began.

サポート品質

Here’s the caveat almost nobody applies to that 4.7. Trustpilot records how each review was prompted, and the Danish profile splits sharply along that line.

の 200 most recent Danish reviews, 163 arrived through a company review link and 37 came from people who went to Trustpilot unprompted. The invited group averages 4.93 から 5, と 152 five-star ratings and no one-star ratings at all. The unprompted group averages 3.14, と 10 その 37 一つ星で. That’s a gap of 1.79 ポイント, 同じ会社, same months.

Neither group is fake. They sample different moments. A review link goes out after a solved ticket, which catches the company on a good day. People find Trustpilot on their own when they’ve just been charged for something they didn’t want. The 4.7 本物です, and so is the billing anger underneath it.

When to Use Surftown

There is no scenario in which you should buy Surftown hosting in 2026, because no such purchase exists. This section is normally where a review lists ideal customers. その代わり, here is who this page is actually useful to.

Useful If

You’re a former Surftown customer wondering where your account went: it’s at Simply.com. Log in there rather than at any Surftown address. Your service was moved, not cancelled, and paid periods were carried across at the time of the migration.

あなたは、 “Surftown Review 2026” page with prices on it: those prices are copied from an archive or invented. Check the redirect yourself, it takes one browser tab.

You’re comparing Nordic hosts and Surftown made your shortlist: それを除く, then check whether the rest of that shortlist is independent. デンマークでは, that’s a real question, and the next section answers it.

When NOT to Use Surftown

Every reason, but some are worth spelling out because they apply to the successor too.

他の場所を探す

You need a provider that exists: the storefront is gone and the www hosts return errors. There is no sales or support channel under this name, and nothing can be ordered.

Your budget has to survive year two: follow the redirect and you meet a renewal ladder running from 7x to 26.3x. It’s disclosed on the plan cards, but only if you look past the large number to the small one.

Phone support matters to you: Surftown’s Business Plus tier included it. On Simply.com it’s absent from the two cheapest tiers and starts at Pro Suite, EUR 252/yr on renewal. Hours are Monday to Friday, 09:00 に 15:30, closed at weekends. Surftown advertised support every day of the year.

You want a contractual uptime promise: the successor’s terms contain no uptime percentage and no compensation clause, にも関わらず “99.99%” figure on its homepage.

あなたの状況に対する危険信号

• 毎月支払いたい: all subscriptions are invoiced twelve months in advance.
• You want brand diversity in Denmark: Dandomain, ScanNet, キュラネット, Simply.com, 見つけたい, Meebox, ダンホスト, HostNordic and Surftown share one company register entry. Switching between them doesn’t change who holds your data.
• You register domains with your host: if the company changes hands, a website is recoverable and a lost domain often isn’t. Split your registrar from your host.

Surftown Transparency Score

We assess how upfront Surftown and its current owner are about what happened:

• 企業情報: 良い. Surftown’s final page named the owner outright and said the brand had become Simply.com. The Danish register confirms the chain in public and for free. You just have to know to look.
• 価格の透明性: 限定. Surftown left no record of its renewal rates. Simply.com does better than most by printing renewal prices on every plan card. それでも, the headline figure a shopper sees covers only twelve months of a subscription that auto-renews.
• 技術文書: 良い. The successor’s specification table is unusually detailed, listing CPU type, PHPバージョン, memory limits and thread counts per tier. Data centre locations are vague: “primarily in Denmark but also around Europe”, with no named sites.
• 条項 & ポリシー: 限定. A 14-day right of withdrawal is clearly stated, and domains are clearly excluded from it. The gap is uptime. A “99.99%” claim on the marketing pages has no counterpart anywhere in the contract.

全体的な透明性: 混合. Nothing here is concealed, and the brand’s own closure notice was honest. But no announcement was made to the wider market, so aggregators and affiliate sites kept selling Surftown for years. One review platform now marks it “閉まっている”. Another still ranks a “Surftown Review 2026” とともに 4.3 スコア, a price range in US dollars and a working “Visit Surftown” ボタン.

Alternatives to Surftown

If you arrived looking for cheap Nordic shared hosting, these three cover the gaps above.

For Keeping Your Existing Account: Simply.com

This is where Surftown went, so if you were a customer, your data is already here. The platform is capable: NVMe SSDストレージ (solid-state drives on a fast interface), AMD EPYCプロセッサ, daily backups and SSH on every tier. Go in knowing the renewal figure, not the headline one.

For a Price That Doesn’t Jump: ギガホスト

The Danish host Gigahost sells one plan at DKK 29 月額, and has run since 2006. All your domains, mailboxes and databases fit on that single flat price. It’s the same DKK 29 Surftown charged for a one-site Starter plan in 2020, with no year-two increase attached. 比較してみましょう デンマークの格安ホスティングガイド.

For Swedish Support and a Real SLA: オーダーランド

Oderland has run from Sweden since 1998, 以上の役割を果たします 15,000 顧客, and answers by phone, chat and email in Swedish. It publishes a measured 99.99% uptime figure for the past year and sells a separate service agreement for sites that need a contractual promise. Worth a look in our スウェーデンのウェブホスティングガイド.

もっと広い視野で見ると, ご覧ください Denmark web hosting comparison または Europe web hosting roundup.

結論

この結果をコピーする

Surftown scores 2 から 5 for one reason: it isn’t for sale. The Danish shop stopped selling in August 2020 and the Swedish one in October 2020. Every Surftown address has redirected to Simply.com ever since.

結論

The 4.7 と 4.9 Trustpilot scores you’ll see quoted are accurate and useless. They measure a support team that answered chats quickly in 2018 と 2019, at a company that stopped taking customers in 2020. Nothing about them predicts what you’d get by clicking through today.

以前のお客様の場合, log in at Simply.com and check your renewal date against the renewal price, プロモーション的なものではありません. 新鮮な買い物をする場合, cross Surftown off and pick a host that can still take your money. Were mailboxes what brought you here? Surftown’s unlimited-mailbox offer was its most-praised feature, そして私たちの メールホスティングガイド covers the current options.

よくある質問

Is Surftown still in business?

その名前ではありません. Surftown stopped selling hosting in 2020 and its domains now redirect to Simply.com. The name still exists as a registered trading name belonging to team.blue Denmark A/S, but there’s no product behind it.

What happened to Surftown?

It was bought by the Danish group that also owned UnoEuro, and customers were moved onto the UnoEuro platform starting in 2018. UnoEuro renamed itself Simply.com in April 2020. Surftown’s Danish shop closed in August 2020 and the Swedish one in October 2020.

Where did my Surftown account go?

To Simply.com. Log in there rather than at any surftown address. Paid periods were carried over during the migration, so you weren’t billed twice for the same time. Check which plan you ended up on, as the tier names changed completely.

Are Surftown’s 4.7 と 4.9 review scores trustworthy?

They’re real, but frozen. The last Danish review was posted in June 2020 and the last Swedish one in February 2021. There’s also a split worth knowing about. Reviews the company invited average 4.93, while reviews people wrote unprompted average 3.14.

Is Simply.com a good replacement for Surftown?

Technically it’s a step up, with faster hardware, daily backups and SSH on every plan. Commercially it’s a step down for small sites. The cheapest plan renews at 15.2 times its first-year price, and phone support isn’t available below the third tier.

Why do other sites still publish Surftown prices for 2026?

誰も再チェックしないから. Hosts rarely announce a closure, so aggregators keep old pages alive and copy each other’s figures. One major review platform has correctly marked Surftown “閉まっている”. Another still lists dollar prices and a “Visit Surftown” button that lands you on Simply.com instead.

サーフタウンのユーザーレビュー