Hostens – 1049 カスタマーレビュー: 分析 (8月 2026) - JA

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ホステンの概要

名前	Hostens
総レビュー	1049
平均スコア	4.5
Webサイト	https://www.hostens.com
住所	J. クビリアウス通り. 6 ビリニュス , ビリニュス・アプスクリティス 08234 LT
サーバーの場所	リトアニア, イギリス, オーストラリア, インド, ドイツ, インドネシア

Hostensにアクセス

レビュー数

1k +多くの

* Hostens がこの記事の焦点であると認識される, ここに含まれるデータは上から取得されていることを知っています 1049 レビュー. これは、このホスティングの品質をよく観察するものです。.

平均. レビュースコア

4.5ポジティブ

* スコアリング 4.5 平均して、Hostensの背後にいる労働力がどれほど素晴らしいかを確認するものです.

顧客サポート

ポジティブ評価

* Hostensで働いているテクニカルサポートチームは人々から賞賛されています, ほとんどの場合. それは能力と非常に高い有効率を示唆しています.

機能とサービス

Hostens sells a narrow catalogue, and that looks deliberate. No enterprise tier, no bare metal.

提供されるホスティングのタイプ

• 共有ホスティング – three cPanel plans (S10, S20, S40) カバーリング 10 GBから 50 GBのストレージ.
• リセラーホスティング – 3つの計画 (R10, R20, R40) with cPanel and WHM, まで 400 ウェブサイト.
• アンマネージドVPS – four families (Linux, ウィンドウズ, 容器, 保管所), each in Small, Medium and Large.
• マネージドVPS – ブランド化された “プロホスティング”, 3層, with a cPanel licence and CloudLinux included.
• Specialised – ウェブサイトビルダー, Seravo-powered WordPress hosting, ドメイン, SSL, spam filter and a VPN.

There are no dedicated servers at any price. If you need your own hardware, ご覧ください 専用サーバーガイド 代わりは.

お客様が強調する主な機能

Analysis of customer reviews points to a short list of things people actually mention:

• サポートの応答性, the dominant theme. Reviewers usually name the agent who helped them.
• Daily and weekly backups on shared plans, included rather than sold back. We confirmed no backup add-on appears in the shared hosting cart.
• 無料のSSLを暗号化しましょう (a certificate that encrypts traffic between visitor and server) どのプランでも.
• A free domain with annual billing, though only for .online, .お店, .Webサイト, .tech and .site.
• インストラトロン, which installs and updates WordPress plus 100 or so other applications.

データセンターの場所

In Vilnius, リトアニア, the parent company owns one Tier III data centre (a facility with redundant power and cooling paths) and runs it directly. That site opened in 2015 と 140 server racks.

Checkout tells a fuller story. Shared hosting customers pick from five locations: リトアニア, スペイン, フィンランド, Asia and the USA. A server near your visitors cuts latency, so that range genuinely helps a European audience.

1 つの注意点. Vilnius is the only site Hostens describes in any detail. For the other four, no specifications or tier ratings are published anywhere.

パフォーマンスの期待

We found no independent benchmark data for Hostens from the past 12 月. Here’s what can be verified instead.

The contract commits to 99.95% 可用性, measured across a full calendar year. That allows roughly 4.4 年間数時間のダウンタイム. Scheduled maintenance, emergency maintenance and force majeure are all excluded. Compensation runs at 10% of the monthly fee per hour missed, capped at one month’s fee.

Now read that exclusion beside a complaint from October 2025. A customer of nearly five years reported that server “更新” caused outages lasting hours to days. Emergency maintenance is exactly what the SLA (サービスレベル契約, the uptime promise in the contract) carves out.

Their marketing doesn’t match either. Hostens’ data centre page claims 99.98% 可用性. The contract says 99.95%. Only the lower figure is enforceable.

Software-side, the spec sheet lists Apache as the web server, MariaDB 10 for databases, and PHP versions up to 8.1. PHP 8.1 stopped receiving security fixes on 31 12月 2025. We found no Hostens page listing PHP 8.2 またはそれより新しい.

顧客体験

Hostens holds 4.5 から 5 から 802 ratings on the largest platform carrying the brand. 平均よりも分布が重要: 704 5つ星のレビュー (87.8%), 45 四つ星 (5.6%), 8 三ツ星 (1.0%), 5 二つ星 (0.6%) と 40 一つ星 (5.0%).

Look at the shape of that. One-star reviews outnumber two- and three-star reviews combined by three to one. Customers either love Hostens or feel misled. Almost nobody lands in between.

お客様が賞賛するもの

Support quality dominates, and not vaguely. Reviewers name the agent who helped them, and the same few names recur across several years. That usually points to a small support team with low turnover.

Price is the second theme. Customers call the rates among the lowest they’ve found, and several note the absence of the upselling they expected. Routine admin is the third: ドメイン移転, plan switches and stuck payments all appear as problems that got fixed fast.

一般的な苦情

Renewal and billing surprises lead. 6月 2026 reviewer in Spain, a customer of six years, reported constant downtime. They also said an SSL certificate previously included was now billed separately, without notice. A second June 2026 reviewer wrote that the published price list was “very different” from what renewals actually cost.

Unexpected charges come next. 11月 2025 reviewer said Hostens emailed to say renewal had to be done manually, then charged their card anyway. 四月 2025 reviewer reported an auto-charge and a refused refund. それは重要です, because the terms of service describe a proforma invoice model where the customer chooses to pay. Contract and reports don’t agree.

三番, undisclosed limits. 10月 2024 inode complaint is the clearest case. The reviewer bought 10 GB, hit the 100,000-file cap at about 2 GB used, and called the support reply rude.

Suspensions surface occasionally. One June 2024 reviewer said their account was frozen over spam they denied sending. They waited over 24 時間, then were told live chat couldn’t handle it.

Older reviews from 2021 と 2022 objected to being asked for a driving licence to prove identity. The terms of service do let Hostens withhold activation where identity is in doubt, so that’s policy rather than an agent going off script.

コミュニティからのフィードバック (Reddit & フォーラム)

アフィリエイトのレビューでは分からないことがあります. と主張する企業にとっては 120,000 クライアント, Hostens has almost no independent community footprint.

Our searches turned up no substantial Reddit discussion. Web Hosting Talk carries a short thread where a user found the operators well-informed. The main Hostens-adjacent LowEndTalk thread covers the 2020 sale of its parent company, not the hosting.

So where does candid feedback live? In the organic one-star reviews. And that gap is measurable. の 120 most recent five-star reviews, spanning October 2023 7月まで 2026, 114 arrived through a review link Hostens sent the customer. Six came unprompted. の 20 most recent reviews at three stars or below, 18 arrived unprompted.

Praise is solicited. Criticism arrives on its own.

Two reviewers alleged the five-star reviews were fake. We found no evidence of that, and solicited is not the same as fake. しかし、 4.5 average partly measures how well Hostens asks happy customers to review it.

Volume is falling too. Five-star reviews averaged about five a month through 2024. Across the last 12 months the total is 23. Meanwhile the homepage claims “Our Customers Rate Us 5 出演者”, when the live score is 4.5. One rival number deserves dismissing rather than repeating: a smaller platform ranks Hostens 1.5 から 10, on four reviews, all from 2020.

サポート品質

Support runs through email, ライブチャット, a ticket system and social media, として宣伝される 24/7. There is no phone number anywhere on the site.

Across reviews the pattern is consistent. Chat and tickets work well for ordinary requests, less well when something is broken. Suspension and downtime complaints describe long waits. The praise describes routine tasks handled quickly.

On the review platform, Hostens replied to three of its four most recent negative reviews, 取る 4.67 days on average.

When to Use Hostens

There are situations where Hostens is the right call.

理想的な用途

Small European sites on a tight budget: USD 4.99/mo over three years buys 10 ウェブサイト, backups and free SSL. The Lithuanian, Spanish and Finnish servers keep latency low across the EU.

Developers who want a cheap sandbox: A Container VPS at USD 3.00/mo with root access is a low-risk place to test. One long-term reviewer called Hostens fine for simple applications but not for production. That’s fair, and it’s also a legitimate use case.

Small resellers watching margins: R10 costs USD 4.00/mo with cPanel and WHM, leaving room to price above cost. Budget for the USD 8.00 リニューアル.

感謝していただけると幸いです

• You want the advertised price to be the renewal price, because here it is.
• You’d rather pay once for three years than budget for a rise every 12 月.
• You need EU data residency and a named legal entity you can look up.

When NOT to Use Hostens

誰にとっても合うホストはいない. Hostens is the wrong choice if any of these apply.

他の場所を探す

専用サーバーが必要です: Hostens doesn’t sell them. The largest Linux VPS tops out at 8 GBのRAMと 3 CPUコア. Anything heavier needs a different provider.

You’re running production ecommerce: The contract excludes emergency maintenance from its uptime promise, and reviewers describe outages lasting days. Compensation caps at one month’s fee, which won’t cover lost sales.

You need a current PHP stack: The spec sheet stops at PHP 8.1, which lost security support on 31 12月 2025. Modern frameworks increasingly want 8.2 以降.

あなたの状況に対する危険信号

• 電話サポートは必須です: Hostens offers email, チャット, tickets and social media. There is no phone line at all.
• You won’t commit for three years: Annual billing costs 54% more per month than the three-year rate, and renews higher too.
• You host thousands of small files: A photo gallery can hit the 100,000-inode cap on S10 well before you fill 10 GB.
• You want documented global infrastructure: Only Vilnius is described. The Asian and US locations are named and nothing more.

Should any of these apply, 以下の代替案はそれらに直接対処します.

Hostens Plans and Pricing

Pricing here works differently from most hosts, and the difference cuts both ways.

⚠️ 更新に関する警告: Every discounted Hostens plan renews at exactly 2x what you pay on a three-year term. The discount is a one-time coupon, not an ongoing rate. Entry shared hosting works out at 4.99ドル/月 3年間, その後、で更新されます 9.99ドル/月. Two-year terms renew at 1.67x and one-year terms at 1.43x. That pattern holds across shared hosting, all twelve VPS products and all three reseller plans.

Here’s the part that works in your favour. The price printed on Hostens’ pricing cards is the renewal rate, プロモーション的なものではありません. The entry card reads USD 9.99 月額, but the cart charges USD 4.99 3年間の任期で. The advertised number overstates what you pay today, which is the opposite of the usual trick.

All figures below exclude VAT, verified in the cart on 30 7月 2026.

共有ホスティング

入場料: 4.99ドル/月 (S10 on a three-year term, 米ドル 179.85 前に)

で更新します: 9.99ドル/月 (米ドル 359.70 3年ごとに)

S10 covers 10 GBのストレージ, 1 TBの帯域幅, 10 ウェブサイトと 100 メールボックス. S20 costs USD 5.83/mo and renews at USD 11.66, と 25 GBと 20 サイト. S40 costs USD 11.25/mo and renews at USD 22.49, と 50 GBと 40 サイト.

Shorter terms cost more now and later. One year of S10 is USD 7.69/mo and renews at USD 10.99. Three years is USD 4.99/mo and renews at USD 9.99. Paying month to month costs USD 12.99. Choosing annual billing to stay flexible is the costliest mistake buyers make here, because it loses on both ends.

VPSホスティング

で開始: USD 3.00/mo | で更新します: USD 6.00/月

That entry figure is a Container VPS Small on three years. The cheapest Linux KVM plan is USD 3.75/mo, USDで更新 7.50, と 1 CPUコア, 2 GBのRAMと 25 GBのストレージ. Windows costs far more, at USD 10.63/mo renewing to USD 21.25.

これらは管理対象外のサーバーです, so you get root access and no hand-holding. The host hardware is listed as dual Intel Xeon Gold 6132 プロセッサ, a 2017-generation chip. 私たちのを参照してください VPS ホスティング ガイド for what else sits at this price.

Managed VPS and Reseller Hosting

Managed VPS starts at USD 50.99/mo for 2 vCPU, 6 GBのRAMと 50 GBのSSDストレージ. 支払われるべきところにクレジットを与える, this line carries no renewal jump, and the page states plainly that the required cPanel licence sits inside the price shown. Paying annually saves nothing.

Reseller hosting starts at USD 4.00/mo on three years for R10, USDで更新 8.00. The top R40 plan is USD 16.50/mo, USDで更新 33.00. 私たちの リセラーホスティングの比較 adds context.

注意すべき隠れたコスト

• i ノードの制限: S10 caps you at 100,000 ファイル, S20 at 150,000 and S40 at 200,000. An inode is one file or folder. These caps sit in the help centre, not on the pricing page.
• VPSバックアップ: included on shared hosting, but a paid extra on VPS at USD 47.88 3年ごとに.
• VPS disk and network speed: “Boost 6x SSD storage speed” 費用は米ドル 47.88 3年ごとに, so the default is throttled. A 1 Gbps port costs the same again, から 100 Mbps.
• Control panel on unmanaged VPS: a cPanel Admin licence costs USD 34.99/mo. That’s over nine times the USD 3.75 entry Linux VPS. DirectAdmin Lite is USD 15.00/mo.
• Optional extras: paid SSL at USD 15.49/year and a spam filter at USD 3.00/mo. The free Let’s Encrypt certificate remains available.
• ドメインの更新: the free domain covers the first annual term only.

One good mark: nothing was pre-ticked in the cart.

価格決定の評決

Commit for three years and read carefully, and Hostens is cheap. Do neither and it’s ordinary value.

The real problem is the pricing page. の上 30 7月 2026 it advertised the same shared hosting at five different starting prices. The page title said “from $2/month”. The search description said “from $0.10/mo”. The FAQ said the price “開始時刻 $0.90 月額” and described a 20 GB plan for under a dollar. The plan card said USD 9.99. The cheapest real price, カートの中, 米ドルだった 4.99. So which figure should a buyer believe? その米ドル 0.90 line has sat there since at least 17 1月 2025, and no plan matching its description exists.

That same page promises “your renewal hosting plan price will not change”. Technically that’s accurate, because the list rate holds steady. What disappears is the coupon, and your bill doubles. 公平を期すために, the page also promises Hostens “won’t charge 3-4 times the price” 更新について, and it doesn’t. Doubling is milder than much of the market.

Hostens Transparency Score

This section rates how forthcoming Hostens is with information, separately from how good the hosting is.

• 企業情報: 良い. The footer names UAB “インターネットのビジョン”, a Vilnius address and a VAT number, which beats many hosts. Ownership is the gap. Miss Group bought Hostens’ parent company outright on 30 11月 2020, and the Hostens site says nothing about it.
• 価格の透明性: 限定. Five conflicting starting prices on one page is careless at best. Offsetting that, the figure on the pricing card really is the renewal rate, which few hosts show at all.
• 技術文書: 限定. The PHP list ends at a version that no longer gets security fixes. Four of five server locations have no published specifications. Inode caps live only in the help centre. VPS ページの宣伝 20 GB on the entry plan while the cart provisions 25 GB.
• 条項 & ポリシー: 良い. The uptime target, compensation formula, 30-day refund window and 14-day repayment deadline are all clearly written. One exclusion is broad, けれど. The refund right doesn’t apply where service “has commenced or has been completed in full”.

全体的な透明性: 混合, and the failures read as neglect rather than deception. A host trying to mislead you wouldn’t print its renewal price on the pricing card. It also wouldn’t leave a USD 0.90 claim up for 18 months while charging USD 4.99.

Alternatives to Hostens

If Hostens doesn’t fit, these alternatives close its specific gaps.

For Dedicated Hardware: ヘッツナー

Hetzner sells the dedicated servers and larger cloud instances Hostens skips entirely, from its own data centres in Germany and Finland. 1 つの警告: Hetzner raised prices across its whole portfolio on 1 4月 2026, then lifted its dedicated-vCPU cloud lines again on 15 六月 2026. Check current rates, not older reviews.

For a Current Software Stack: Hostinger

If the PHP 8.1 ceiling blocks you, Hostinger runs LiteSpeed (a faster web server than Apache) and current PHP 8 リリース. It’s Lithuanian too, founded in Kaunas in 2004. Like Hostens, it has no phone support.

For Phone Support and a US Presence: InMotionホスティング

InMotion runs a US-based telephone line, which Hostens has never offered at all. It also sells dedicated servers and hosts in Ashburn, Los Angeles and Amsterdam. さらに費用がかかります. If a phone call during an outage is worth paying for, that’s the trade.

For peers on Hostens’ home turf, ご覧ください Lithuania web hosting guide.

結論

この結果をコピーする

結論

で 4.5 から 5 横切って 802 評価, Hostens is fairly priced for what it is. That is simple, 安い, EU-based hosting with good support for ordinary requests.

結論

Buy the three-year term or don’t buy at all. At USD 4.99/mo renewing to USD 9.99, S10 is real value, and Hostens deserves credit for printing that renewal figure on the card. しかし 87.8% of its five-star reviews arrived because Hostens asked, while the criticism arrives unprompted. That criticism keeps returning to billing surprises, maintenance downtime, and limits nobody mentioned upfront.

It’s a solid pick for a small European site, a test server or a first reseller account. It’s wrong for a shop, a busy site, or anything needing a phone answered at 3am. その他のオプションについては, ご覧ください 共有ホスティングの比較.

よくある質問

Is Hostens good for beginners?

はい, 1つ注意点があります. You get standard cPanel, Installatron for one-click WordPress, and support reviewers praise for patience. The caveat is the pricing page, which lists several starting prices. Check the cart total before you pay.

Is Hostens worth the price?

On a three-year term, はい. S10 costs USD 4.99/mo, then renews at USD 9.99/mo. That doubling is mild by industry standards. On annual billing it’s less compelling, at USD 7.69/mo renewing to USD 10.99.

顧客が最も不満を感じていることは何ですか?

3 つのことが支配的. 初め, renewal costs buyers didn’t expect. 2番, being charged automatically after being told renewal was manual. 三番, maintenance downtime, which the contract excludes from its 99.95% 稼働時間の約束.

How does Hostens compare to Hostinger?

Both are Lithuanian. Hostinger runs LiteSpeed and current PHP 8 releases across a much bigger global network, so it’s the better pick for performance. Hostens is simpler and cheaper on a three-year term. Neither one offers dedicated servers or phone support.

Is Hostens good for WordPress?

小規模なWordPressサイトの場合, はい. You get one-click installs, free SSL and daily backups. Two limits matter. The newest PHP version listed is 8.1, and S10 caps you at 100,000 ファイル. A media-heavy site can hit that cap long before filling 10 GB.

Does Hostens offer refunds?

はい, 30 購入からの日数, repaid within 14 days to your original payment method. Read the exclusions first. The right doesn’t apply where service “has commenced or has been completed in full”. Domain registrations, SSL certificates and partner-supplied services are excluded by name.

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