LCN.com – 6114 カスタマーレビュー: 分析 (9月 2026) - JA

LCN.comの概要

名前	LCN.com
総レビュー	6114
平均スコア	4.4
Eメール	[email protected]
Webサイト	https://www.lcn.com
住所	単位 17, ゲートウェイ 1000, ホイットルウェイ, アーリントン ビジネス パーク, スティーブニッジ, イギリス
サーバーの場所	イギリス

レビュー数

6.1k +多くの

* 持っている 6114 レビュー, LCN.com seems to be a popular hosting provider. 人々はサービスについての詳細を共有しました, あなたが彼らにサインアップすべきかどうかについての情報に基づいた意見を得るために.

平均. レビュースコア

4.4ポジティブ

* スコアリング 4.4 平均して、LCN.comの背後にいる労働力がどれほど素晴らしいかを確認するものです.

顧客サポート

ポジティブ評価

* LCN.com のサポート チームは適切に仕事を行っています, 彼らの顧客の世話をして. 満足度は全体的に大きい.

機能とサービス

LCN started as a web design shop in 1999 and moved into domains and hosting soon after. Today it’s more registrar than host. Its own About page claims 365,000 domains under management against 35,000 active hosting accounts, roughly ten to one. That tells you where the business really is.

提供されるホスティングのタイプ

• ウェブホスティング – four shared plans, から 1 に 50 ウェブサイト, on LCN’s own control panel rather than cPanel (業界標準のホスティング ダッシュボード)
• WordPressホスティング – three plans with test environments and daily backups
• マネージドワードプレス – LCN handles the updates and restores for you
• メールホスティング – mailboxes from 5GB to 100GB, plus Microsoft 365 resale
• マネージドVPS – 3つの計画, priced only on request
• ウェブサイトビルダー, ecommerce tools, SSL certificates and domain services

お客様が強調する主な機能

Read the positive reviews and a pattern appears fast. Almost nobody praises the servers. They praise the people.

• UK phone support with named staff – の 120 most recent reviews we pulled, nine name the same support agent in the review title. それは異常です, and it says the team is small and stays put.
• すべてのプランで毎日バックアップ – retention runs from 1 day on Starter to 28 days on Expert, restored from the control panel.
• Security Shield – in-house malware scanning and traffic filtering, すべてのプランに含まれる.
• Autopatching – on Professional and Expert only, LCN applies critical CMS security updates for you. A CMS is the software running your site, WordPressなど.

データセンターの場所

LCN describes one data centre it runs itself, with Juniper networking and inert gas fire suppression. It never names the location. So we checked the network registry record for LCN’s own web server. The address block belongs to Team Blue Internet Services UK Ltd in Worcester and is registered in the UK. LCN’s migration documentation places the hosting platform on a storage cluster in Reading.

One UK location is fine for a UK audience. レイテンシー, サーバーが応答を開始するまでの遅延, stays low for British visitors. If your traffic comes mostly from North America or Asia, that single site is a real limitation, and LCN sells no other region.

パフォーマンスの期待

Here’s where the honest answer gets uncomfortable. LCN’s web hosting page advertises 99.999% 稼働時間, and its VPS page advertises 99.9%. We read LCN’s policy document titled “Service Level Commitment” 完全に. It contains no uptime figure at all. No percentage, no service credits, no compensation clause. It asks only that you report downtime within five days.

SLA, またはサービスレベル契約, is a contractual uptime promise with a penalty attached. LCN publishes a marketing number on a sales page and a policy document that doesn’t back it up. We found no independent benchmark data either.

顧客体験

LCN holds 4.2 から 5 横切って 6,317 レビュー. 平均よりも分布が重要, so here it is in full. 80.9% 5つ星です, 6.7% 4つ星です, 2.1% 3つ星です, 1.3% 2つ星であり、 8.9% 1つ星です.

That shape is piled up at both ends. People either love LCN or they’re furious with it, and very few land in between. One more number is worth knowing. それだけ 266 そのうちの 6,317 レビューは最後に投稿されました 12 月, so roughly 96% of the count is historical.

お客様が賞賛するもの

サポートチーム, 何度も何度も. Reviewers describe a UK phone line answered by a person, 多くの場合、数分以内に, with the problem solved on that call. Several mention being non-technical and being walked through the fix patiently.

Long tenure comes up constantly. Reviewers casually mention 10 また 15 years with LCN, and one describes holding just under a hundred domains there. We sampled the 120 最近のレビュー, カバーリング 11 March to 25 8月 2026. Nine of them name the same individual support agent right in the title.

一般的な苦情

Renewal pricing is complaint number one. One recent reviewer compared LCN’s .com renewal against three UK rivals and called it among the most expensive in the country. Our check of LCN’s price list supports the direction of that complaint, if not the exact figure quoted.

Billing after cancellation is complaint number two. Reviewers describe charges for services they thought they’d switched off, auto-renewals they don’t recall agreeing to, and refunds refused. One specific keeps recurring: turning off email hosting in the control panel apparently doesn’t stop the billing for it.

Account lockouts are complaint number three. Several reviewers report being locked out after changing IP address or travelling, then struggling to reach anyone. One describes services suspended on Christmas Day 2025 over an expired payment card.

In our 120-review sample, 15 were 1-star. それは 12.5%, against a lifetime rate of 8.9%.

コミュニティからのフィードバック (Reddit & フォーラム)

レビュープラットフォームを超えて, community discussion reveals something unexpected. There’s almost none. LCN barely registers on Reddit at all.

The most relevant recent thread ran in r/webhosting in April 2025, タイトルの “Is lcn.com safe and legit?”. It drew three replies. Two commenters said they’d never heard of LCN and suggested Cloudflare or Porkbun instead. Go back to 2014 and a UK developer thread recommends LCN warmly, citing support that replied within the hour. The enthusiasm is real. It’s also twelve years old.

What does the silence mean? LCN sells to small UK business owners, not to the developers who post on Reddit. That’s a legitimate market. It also makes independent technical opinion hard to find. A smaller hosting directory shows 2.5 から 10 から 11 人, with nothing substantial since March 2022. That sample is far too small to weigh heavily. We mention the absence because the absence is the finding.

サポート品質

サポートは電話で行われます, ライブチャットとチケット. Published hours are Monday to Friday, 8:00する 5:30午後. Weekends and bank holidays are ticket-only, 8:00する 4:00午後. Note that LCN’s About page claims you can reach the team “by phone and email seven days a week”. The published hours contradict that. There is no weekend phone line.

Within those hours, reviewers say the service is excellent. Outside them, several 1-star reviews describe exactly the problem you’d expect. An urgent outage on a Friday evening, and nobody to call.

When to Use LCN.com

LCN is a strong choice in specific situations.

理想的な用途

Non-technical UK small business owners: If your instinct when something breaks is to phone someone, LCN is built for you. The control panel is simpler than cPanel, and UK staff tend to do the fix for you rather than send a documentation link.

People who value continuity over price: Those reviewers with 10 と 15 year tenures aren’t imagining the value. If an hour of downtime costs you more than GBP 30, paying a support premium is rational.

UK charities and non-profits: LCN offers free hosting for life and a free two-year domain to registered charities. You have to contact them to arrange it. For an organisation with no budget, that’s worth an email.

感謝していただけると幸いです

• You want domain, hosting and email in one UK account, because LCN handles all three
• You need daily backups you can restore yourself, because every plan includes them
• You want visitors served from the UK, because that’s where the platform runs
• You run WordPress and want a staging copy, because those plans include test environments

When NOT to Use LCN.com

誰にとっても合うホストはいない. LCN is the wrong choice if any of this describes you.

他の場所を探す

You hold a domain portfolio: 英国ポンドで 22.99 for a .com renewal, 20 domains cost roughly GBP 460 a year before VAT. At-cost registrars charge a fraction of that.

You need a VPS you can order today: Every LCN VPS plan is quote-only. The product page still advertises processors Intel discontinued in 2017 and a control panel version replaced in 2019.

Weekend and evening cover matters to you: There’s no weekend phone support and no 24/7 ライン. An ecommerce site taking Saturday orders needs cover LCN doesn’t sell.

You send email from a mail app: Budget an extra GBP 65.89 a year for authenticated SMTP. For a two-person business, that fee can exceed the hosting.

あなたの状況に対する危険信号

• You buy on the advertised price: the offer covers one month, then the price multiplies by up to fourteen
• You want free SSL on the cheapest plan: Starter web hosting doesn’t include it, and LCN’s cheapest certificate is GBP 113.99 1年
• 契約上の稼働時間保証が必要です: the 99.999% figure appears on the sales page, not in the policy document
• You want to compare before buying: LCN’s own price list omits its WordPress plans entirely

これらのいずれかに該当する場合, 以下の代替案を参照してください.

LCN.com Plans and Pricing

⚠️更新に関する警告: LCN’s monthly hosting prices are introductory rates that last exactly one month. Starter hosting at 英ポンド 0.99 更新日 9.99ポンド/月, a 10.09×増加. でのビジネス 英ポンド 1.00 更新日 13.99ポンド/月, a 13.99×増加. リニューアルの予算, not the offer.

All prices below exclude VAT at 20%, which is how LCN displays them by default.

ウェブホスティング

スターター: 英ポンド 0.99 最初の月, then GBP 9.99/mo. One website, 25GB スペース, one daily backup, 1年間無料ドメイン. No free SSL certificate.

仕事: 英ポンド 1.00 最初の月, then GBP 13.99/mo. Five websites, 50GB, seven daily backups, 無料のSSL, SSH access and cron jobs.

プロ: 英ポンド 2.00 最初の月, then GBP 18.99/mo. Twenty-five websites, 75GB, 14 毎日のバックアップ, autopatching.

エキスパート: 英ポンド 5.00 最初の月, then GBP 32.99/mo. Fifty websites, 150GB, 28 毎日のバックアップ.

The Annual Billing Trap

Most hosts give you a real discount for paying yearly. LCN gives you almost nothing, and the arithmetic is exact. Starter costs GBP 109.89 1年, これは 11 times the GBP 9.99 月額料金. The pattern holds on every tier. Business is GBP 153.89, Professional is GBP 208.89, Expert is GBP 362.89. Each one is precisely 11 monthly payments.

So a year up front buys you one free month, 約 8% オフ. 悪い, the introductory offer doesn’t apply to annual billing at all. Pick yearly and you pay GBP 109.89 on day one instead of GBP 0.99.

WordPressホスティング

スターター: 英ポンド 1.00 最初の月, then GBP 9.99/mo. 30GB, 14 毎日のバックアップ, one test environment, a 2GB mailbox, 無料のSSL.

プロ: GBP 21.99/mo, no introductory offer. 100GB, 30 毎日のバックアップ, two test environments.

プレミアム: GBP 40.99/mo, no introductory offer. 250GB, three test environments.

The mistake buyers make here: Web Hosting Starter and WordPress Hosting Starter both renew at GBP 9.99/mo. At that identical price, the WordPress plan adds 5GB of space and 14 daily backups instead of one. It also throws in a test environment, a mailbox and a free SSL certificate. The plain web hosting plan includes none of those. Building a WordPress site? Take the WordPress plan.

VPSホスティング

LCN sells three managed VPS plans, から 2 vCores and 1GB RAM up to 8 vCores and 4GB. VPS, または仮想プライベートサーバー, gives you a reserved slice of a machine instead of shared space. None has a published price. Every button says “Get in touch”.

The page also has a dating problem. 宣伝します “the latest Intel Xeon E5 processors” and the Plesk Onyx control panel. Intel replaced the Xeon E5 line in 2017, and Plesk replaced Onyx with Obsidian in 2019. LCN’s VPS page has carried that same “latest Intel Xeon E5” 請求, 変わらない, since at least 26 9月 2020, according to the web archive. Same plans, same specifications, same wording. Treat this product as legacy.

Domain Renewal Costs

LCN’s domain deals are aggressive, and so is what happens next. These are LCN’s own first-year and standard rates, straight from its domain pricing page.

• .co.uk: free for a year, それからポンド 14.99
• .com: 英ポンド 1.99, それからポンド 22.99 (英ポンド 27.59 付加価値税あり). That’s 11.5x.
• .オンライン: 英ポンド 3.00, それからポンド 77.99. That’s 26x.
• .お店: 英ポンド 3.00, それからポンド 107.99. That’s 36x.
• .テック: 英ポンド 3.00, それからポンド 116.99. That’s 39x.

英国ポンド 22.99 .com renewal is high for the UK market. The novelty extensions are in another league. Take the GBP 3.00 .tech offer, forget about it, and year two costs GBP 116.99.

注意すべき隠れたコスト

• Authenticated SMTP: GBP 65.89/year. SMTP is the protocol your mail app uses to send messages. Without it you can only send from LCN’s webmail in a browser. LCN’s support article states plainly that it “isn’t included in the base price of our email hosting packages”. The article never mentions the price.
• SSL on Starter web hosting: 含まれていません. LCN’s cheapest certificate is a domain-validated one, meaning it only proves you control the domain, at GBP 113.99/year. Most hosts issue that class free.
• ドメインのプライバシー: free during your first registration term, then GBP 8.00/year.
• Transferring a .com in: 英ポンド 10.00. UK extensions transfer free.
• Recovering an expired domain: 英ポンド 51.95, currently discounted to GBP 15.95.

価格決定の評決

LCN isn’t a cheap host. It’s a normally-priced host with a very cheap first month. 英国ポンドで 9.99 英国ポンドへ 32.99 毎月, the shared plans sit above what most UK rivals charge for similar specifications. The domain renewals sit well above the market too. That premium buys the support team, so whether it’s worth paying depends on how often you call.

LCN.com Transparency Score

We assess how upfront LCN is with the information a buyer needs.

• 企業情報: 良い. 法人, company number, registered office and VAT number all appear in the Service Level Commitment. The team.blue ownership is on the About page. What’s missing is any mention that LCN.COM LIMITED was dissolved.
• 価格の透明性: 限定. 支払われるべきところにクレジットを与える, each plan card prints the renewal as “1st month then GBP 9.99/mo”. Plenty of hosts hide that. But the price list LCN’s terms name as the authority for standard rates has no WordPress hosting in it. It lists plan names no longer sold. And it shows GBP 3.00 as the one-year rate for extensions that really renew at GBP 77.99 以上.
• 技術文書: 限定. The support library is large and clearly written. The product pages aren’t maintained. Aboutページにはこう書かれています 100,000 顧客と 365,000 ドメイン, while the domains page says 70,000 と 450,000.
• 条項 & ポリシー: 限定. The hosting page calls the 30-day money-back guarantee “屁理屈なし”. The policy is narrower. It covers first-time purchasers only, 一度, and excludes domains, cPanel hosting and cPanel backups, プラス “offers and promotions unless explicitly stated”. It’s also waived if you “redeem any bonus feature provided as part of the package”. Every monthly plan is an introductory offer with a free domain attached, so get written confirmation your purchase is covered.

全体的な透明性: 混合, and ageing badly. LCN doesn’t look like it’s hiding things deliberately. It looks like it stopped updating pages years ago, which leaves a buyer in much the same position.

Alternatives to LCN.com

If LCN doesn’t fit, これらの代替案は、その特有のギャップに対処します.

For Domain Renewals: An At-Cost Registrar

The gap is domain pricing, the largest single overcharge in LCN’s catalogue. Registrars that sell at wholesale cost, such as Cloudflare Registrar, add no markup on renewals. トレードオフは現実的です: they don’t host websites, so you’d buy hosting separately. Hold more than a handful of names and the saving covers the extra login.

For Self-Serve VPS: A Provider That Publishes Prices

Here the gap is a quote-only VPS line on a page that hasn’t changed since 2020. Any provider with a public price list and current hardware solves it. 私たちの VPSホスティングの比較 covers providers who let you order in minutes rather than by email.

For Cheaper UK Shared Hosting: 定額制ホスト

This time the gap is the renewal multiplier. Several UK and European hosts charge the same rate in year two as year one, removing the cliff completely. 私たちの 英国のウェブホスティングガイド と 共有ホスティングの比較 both list providers with flatter pricing.

One more gap worth naming. If the SMTP charge puts you off, most providers in our メールホスティングガイド include outbound sending in the base price.

結論

この結果をコピーする

LCN.com earns 4.2 から 5 横切って 6,317 レビュー, and it earns it almost entirely on customer service.

結論

と 80.9% of reviews at 5-star and 8.9% at 1-star, LCN is a host people either stay with for fifteen years or leave angry. The 5-star reviews are about people. The 1-star reviews are about money: 更新, 予期せぬ請求, services that kept billing after the customer thought they’d stopped.

Buy LCN if you’re a non-technical UK business owner who wants a real phone number and will pay a premium for it. Avoid it if you buy on advertised price, hold domains in bulk, or need help at the weekend. どちらにしても, work out the year-two cost before you enter your card details. The first month tells you almost nothing about it.

その他のオプションについては, ご覧ください 英国のウェブホスティングガイド, where LCN’s competitors are compared side by side.

よくある質問

Is LCN.com good for beginners?

はい, and it’s one of the better UK options for a complete beginner. The control panel is simpler than cPanel, and one-click installs cover WordPress, Joomla と Drupal. The real advantage is the phone line. Reviewers who call themselves non-technical report being walked through fixes.

Is LCN.com worth the price?

That depends on whether you use the support. Shared hosting renews at GBP 9.99 英国ポンドへ 32.99 monthly excluding VAT, above the UK average for these specifications. 英国ポンド 0.99 first month isn’t the price you’ll pay. Call support a few times a year and the premium makes sense. Never call, and you’re paying for nothing.

顧客が最も不満を感じていることは何ですか?

3 つのことが支配的. Renewal pricing on both hosting and domains, with .com renewing at GBP 22.99. Billing that carries on after a customer believes they cancelled, especially on email hosting. And account lockouts triggered by changing location or IP address, which are hard to resolve when the phone line is closed.

Does LCN.com charge extra to send email?

はい, and this one catches people out. Authenticated SMTP costs GBP 65.89 a year excluding VAT. Without it you can read and send through LCN’s webmail in a browser. You can’t send from Outlook, Apple Mail or your phone. LCN’s support article confirms the feature isn’t included in the base package price.

Is LCN.com good for WordPress?

Reasonably, and the WordPress plans beat the plain web hosting on value. Both Starter tiers renew at GBP 9.99 月. そのために, the WordPress one adds 5GB of space, 14 daily backups instead of one, a test environment, a mailbox and free SSL.

Does LCN.com offer refunds?

30日間の返金保証がある, but read the conditions first. It covers first-time purchasers only, 一度. It excludes domain services, cPanel hosting and cPanel backups, プラス “offers and promotions unless explicitly stated”. It’s also waived if you upgrade or redeem a bonus feature. Since plans are introductory offers with a free domain attached, ask LCN in writing whether yours qualifies.

LCN.com のユーザー レビュー