LCN.com – 6114 Avaliações de Clientes: Análise (Set 2026) - PT

Resumo LCN.com

Nome	LCN.com
Resenhas totais	6114
Pontuação Média	4.4
O email	[email protected]
Local na rede Internet	https://www.lcn.com
Endereço	Unidade 17, Porta de entrada 1000, Caminho Whittle, Parque Empresarial de Arlington, Stevenage, Reino Unido
Locais do servidor	Reino Unido

Número de avaliações

6.1k +Bastante

* Tendo 6114 Avaliações, LCN.com seems to be a popular hosting provider. Pessoas compartilharam detalhes sobre os serviços, para você obter uma opinião informada sobre se você deve se inscrever com eles.

Média. Pontuação de revisão

4.4Positivo

* Pontuação 4.4 em média, é uma confirmação de quão grande é a força de trabalho por trás da LCN.com.

Suporte ao cliente

PositivoAvaliação

* A equipe de suporte por trás do LCN.com está fazendo seu trabalho de maneira adequada, com cuidado para sua clientela. A taxa satisfatória é grande em todos os setores.

Recursos e serviços

LCN started as a web design shop in 1999 and moved into domains and hosting soon after. Today it’s more registrar than host. Its own About page claims 365,000 domains under management against 35,000 active hosting accounts, roughly ten to one. That tells you where the business really is.

Tipos de hospedagem oferecidos

• Hospedagem na Web – four shared plans, de 1 para 50 sites, on LCN’s own control panel rather than cPanel (o painel de hospedagem padrão da indústria)
• Hospedagem WordPress – three plans with test environments and daily backups
• WordPress gerenciado – LCN handles the updates and restores for you
• Hospedagem de Email – mailboxes from 5GB to 100GB, plus Microsoft 365 resale
• VPS gerenciado – three plans, priced only on request
• Construtor de sites, ecommerce tools, SSL certificates and domain services

Principais recursos destacados pelos clientes

Read the positive reviews and a pattern appears fast. Almost nobody praises the servers. They praise the people.

• UK phone support with named staff – do 120 most recent reviews we pulled, nine name the same support agent in the review title. That’s unusual, and it says the team is small and stays put.
• Backups diários em todos os planos – retention runs from 1 day on Starter to 28 days on Expert, restored from the control panel.
• Security Shield – in-house malware scanning and traffic filtering, incluído em todos os planos.
• Autopatching – on Professional and Expert only, LCN applies critical CMS security updates for you. A CMS is the software running your site, como o WordPress.

Locais de data centers

LCN describes one data centre it runs itself, with Juniper networking and inert gas fire suppression. It never names the location. So we checked the network registry record for LCN’s own web server. The address block belongs to Team Blue Internet Services UK Ltd in Worcester and is registered in the UK. LCN’s migration documentation places the hosting platform on a storage cluster in Reading.

One UK location is fine for a UK audience. Latência, o atraso antes que um servidor comece a responder, stays low for British visitors. If your traffic comes mostly from North America or Asia, that single site is a real limitation, and LCN sells no other region.

Expectativas de desempenho

Here’s where the honest answer gets uncomfortable. LCN’s web hosting page advertises 99.999% tempo de atividade, and its VPS page advertises 99.9%. We read LCN’s policy document titled “Service Level Commitment” na íntegra. It contains no uptime figure at all. No percentage, no service credits, no compensation clause. It asks only that you report downtime within five days.

Um SLA, ou Acordo de Nível de Serviço, is a contractual uptime promise with a penalty attached. LCN publishes a marketing number on a sales page and a policy document that doesn’t back it up. We found no independent benchmark data either.

Experiência do cliente

LCN holds 4.2 fora de 5 através 6,317 avaliações. A distribuição é mais importante do que a média, so here it is in full. 80.9% são 5 estrelas, 6.7% são 4 estrelas, 2.1% are 3-star, 1.3% are 2-star and 8.9% são 1 estrela.

That shape is piled up at both ends. People either love LCN or they’re furious with it, and very few land in between. One more number is worth knowing. Somente 266 daqueles 6,317 reviews were posted in the last 12 meses, so roughly 96% of the count is historical.

O que os clientes elogiam

A equipe de suporte, repetidamente. Reviewers describe a UK phone line answered by a person, frequentemente em minutos, with the problem solved on that call. Several mention being non-technical and being walked through the fix patiently.

Long tenure comes up constantly. Reviewers casually mention 10 ou 15 years with LCN, and one describes holding just under a hundred domains there. We sampled the 120 comentários mais recentes, cobertura 11 March to 25 agosto 2026. Nine of them name the same individual support agent right in the title.

Reclamações Comuns

Renewal pricing is complaint number one. One recent reviewer compared LCN’s .com renewal against three UK rivals and called it among the most expensive in the country. Our check of LCN’s price list supports the direction of that complaint, if not the exact figure quoted.

Billing after cancellation is complaint number two. Reviewers describe charges for services they thought they’d switched off, auto-renewals they don’t recall agreeing to, and refunds refused. One specific keeps recurring: turning off email hosting in the control panel apparently doesn’t stop the billing for it.

Account lockouts are complaint number three. Several reviewers report being locked out after changing IP address or travelling, then struggling to reach anyone. One describes services suspended on Christmas Day 2025 over an expired payment card.

In our 120-review sample, 15 were 1-star. Isso é 12.5%, against a lifetime rate of 8.9%.

Feedback da comunidade (Reddit & Fóruns)

Além das plataformas de revisão, community discussion reveals something unexpected. There’s almost none. LCN barely registers on Reddit at all.

The most relevant recent thread ran in r/webhosting in April 2025, intitulado “Is lcn.com safe and legit?”. It drew three replies. Two commenters said they’d never heard of LCN and suggested Cloudflare or Porkbun instead. Go back to 2014 and a UK developer thread recommends LCN warmly, citing support that replied within the hour. The enthusiasm is real. It’s also twelve years old.

What does the silence mean? LCN sells to small UK business owners, not to the developers who post on Reddit. That’s a legitimate market. It also makes independent technical opinion hard to find. A smaller hosting directory shows 2.5 fora de 10 de 11 pessoas, with nothing substantial since March 2022. That sample is far too small to weigh heavily. We mention the absence because the absence is the finding.

Qualidade de suporte

O suporte funciona por telefone, chat ao vivo e ingresso. Published hours are Monday to Friday, 8:00estou para 5:30PM. Weekends and bank holidays are ticket-only, 8:00estou para 4:00PM. Note that LCN’s About page claims you can reach the team “by phone and email seven days a week”. The published hours contradict that. There is no weekend phone line.

Within those hours, reviewers say the service is excellent. Outside them, several 1-star reviews describe exactly the problem you’d expect. An urgent outage on a Friday evening, and nobody to call.

When to Use LCN.com

LCN is a strong choice in specific situations.

Ideal para

Non-technical UK small business owners: If your instinct when something breaks is to phone someone, LCN is built for you. The control panel is simpler than cPanel, and UK staff tend to do the fix for you rather than send a documentation link.

People who value continuity over price: Those reviewers with 10 e 15 year tenures aren’t imagining the value. If an hour of downtime costs you more than GBP 30, paying a support premium is rational.

UK charities and non-profits: LCN offers free hosting for life and a free two-year domain to registered charities. You have to contact them to arrange it. For an organisation with no budget, that’s worth an email.

Você vai gostar se

• You want domain, hosting and email in one UK account, because LCN handles all three
• You need daily backups you can restore yourself, because every plan includes them
• You want visitors served from the UK, because that’s where the platform runs
• You run WordPress and want a staging copy, because those plans include test environments

When NOT to Use LCN.com

Nenhum anfitrião combina com todos. LCN is the wrong choice if any of this describes you.

Procure em outro lugar se

You hold a domain portfolio: Em libras esterlinas 22.99 for a .com renewal, 20 domains cost roughly GBP 460 a year before VAT. At-cost registrars charge a fraction of that.

You need a VPS you can order today: Every LCN VPS plan is quote-only. The product page still advertises processors Intel discontinued in 2017 and a control panel version replaced in 2019.

Weekend and evening cover matters to you: There’s no weekend phone support and no 24/7 linha. An ecommerce site taking Saturday orders needs cover LCN doesn’t sell.

You send email from a mail app: Budget an extra GBP 65.89 a year for authenticated SMTP. For a two-person business, that fee can exceed the hosting.

Bandeiras vermelhas para sua situação

• You buy on the advertised price: the offer covers one month, then the price multiplies by up to fourteen
• You want free SSL on the cheapest plan: Starter web hosting doesn’t include it, and LCN’s cheapest certificate is GBP 113.99 um ano
• Você precisa de uma garantia contratual de disponibilidade: a 99.999% figure appears on the sales page, not in the policy document
• Você quer comparar antes de comprar: LCN’s own price list omits its WordPress plans entirely

Se alguma destas situações se aplicar, veja as alternativas abaixo.

LCN.com Plans and Pricing

⚠️ Aviso de renovação: LCN’s monthly hosting prices are introductory rates that last exactly one month. Starter hosting at GBP 0.99 renova em GBP 9,99/mês, uma 10.09x aumento. Negócios em GBP 1.00 renova em GBP 13,99/mês, uma 13.99x aumento. Orçamento para a renovação, not the offer.

All prices below exclude VAT at 20%, which is how LCN displays them by default.

Hospedagem na Web

Iniciante: GBP 0.99 primeiro mês, then GBP 9.99/mo. One website, 25GB de espaço, one daily backup, domínio grátis por um ano. No free SSL certificate.

O negócio: GBP 1.00 primeiro mês, then GBP 13.99/mo. Five websites, 50GB, seven daily backups, SSL grátis, SSH access and cron jobs.

Profissional: GBP 2.00 primeiro mês, then GBP 18.99/mo. Twenty-five websites, 75GB, 14 backups diários, autopatching.

Especialista: GBP 5.00 primeiro mês, then GBP 32.99/mo. Fifty websites, 150GB, 28 backups diários.

The Annual Billing Trap

Most hosts give you a real discount for paying yearly. LCN gives you almost nothing, and the arithmetic is exact. Starter costs GBP 109.89 um ano, qual é 11 times the GBP 9.99 taxa mensal. The pattern holds on every tier. Business is GBP 153.89, Professional is GBP 208.89, Expert is GBP 362.89. Each one is precisely 11 monthly payments.

So a year up front buys you one free month, sobre 8% desligado. Pior, the introductory offer doesn’t apply to annual billing at all. Pick yearly and you pay GBP 109.89 on day one instead of GBP 0.99.

Hospedagem WordPress

Iniciante: GBP 1.00 primeiro mês, then GBP 9.99/mo. 30GB, 14 backups diários, one test environment, a 2GB mailbox, SSL grátis.

Profissional: GBP 21.99/mo, no introductory offer. 100GB, 30 backups diários, two test environments.

Prêmio: GBP 40.99/mo, no introductory offer. 250GB, three test environments.

The mistake buyers make here: Web Hosting Starter and WordPress Hosting Starter both renew at GBP 9.99/mo. At that identical price, the WordPress plan adds 5GB of space and 14 daily backups instead of one. It also throws in a test environment, a mailbox and a free SSL certificate. The plain web hosting plan includes none of those. Building a WordPress site? Take the WordPress plan.

Hospedagem VPS

LCN sells three managed VPS plans, de 2 vCores and 1GB RAM up to 8 vCores and 4GB. Um VPS, ou servidor virtual privado, gives you a reserved slice of a machine instead of shared space. None has a published price. Every button says “Get in touch”.

The page also has a dating problem. It advertises “the latest Intel Xeon E5 processors” and the Plesk Onyx control panel. Intel replaced the Xeon E5 line in 2017, and Plesk replaced Onyx with Obsidian in 2019. LCN’s VPS page has carried that same “latest Intel Xeon E5” alegar, unchanged, since at least 26 setembro 2020, according to the web archive. Same plans, same specifications, same wording. Treat this product as legacy.

Domain Renewal Costs

LCN’s domain deals are aggressive, and so is what happens next. These are LCN’s own first-year and standard rates, straight from its domain pricing page.

• .co.uk: free for a year, então libras esterlinas 14.99
• .com: GBP 1.99, então libras esterlinas 22.99 (GBP 27.59 com IVA). That’s 11.5x.
• .conectados: GBP 3.00, então libras esterlinas 77.99. That’s 26x.
• .loja: GBP 3.00, então libras esterlinas 107.99. That’s 36x.
• .tecnologia: GBP 3.00, então libras esterlinas 116.99. That’s 39x.

Uma libra esterlina 22.99 .com renewal is high for the UK market. The novelty extensions are in another league. Take the GBP 3.00 .tech offer, forget about it, and year two costs GBP 116.99.

Custos ocultos a serem observados

• Authenticated SMTP: GBP 65.89/year. SMTP is the protocol your mail app uses to send messages. Without it you can only send from LCN’s webmail in a browser. LCN’s support article states plainly that it “isn’t included in the base price of our email hosting packages”. The article never mentions the price.
• SSL on Starter web hosting: não incluído. LCN’s cheapest certificate is a domain-validated one, meaning it only proves you control the domain, at GBP 113.99/year. Most hosts issue that class free.
• Privacidade de domínio: free during your first registration term, then GBP 8.00/year.
• Transferring a .com in: GBP 10.00. UK extensions transfer free.
• Recovering an expired domain: GBP 51.95, currently discounted to GBP 15.95.

Veredicto de preços

LCN isn’t a cheap host. It’s a normally-priced host with a very cheap first month. Em libras esterlinas 9.99 para libras esterlinas 32.99 por mês, the shared plans sit above what most UK rivals charge for similar specifications. The domain renewals sit well above the market too. That premium buys the support team, so whether it’s worth paying depends on how often you call.

LCN.com Transparency Score

We assess how upfront LCN is with the information a buyer needs.

• Informações da Empresa: Boa. A pessoa jurídica, company number, registered office and VAT number all appear in the Service Level Commitment. The team.blue ownership is on the About page. What’s missing is any mention that LCN.COM LIMITED was dissolved.
• Transparência de preços: Limitado. Crédito onde é devido, each plan card prints the renewal as “1st month then GBP 9.99/mo”. Plenty of hosts hide that. But the price list LCN’s terms name as the authority for standard rates has no WordPress hosting in it. It lists plan names no longer sold. And it shows GBP 3.00 as the one-year rate for extensions that really renew at GBP 77.99 ou mais.
• Documentação Técnica: Limitado. The support library is large and clearly written. The product pages aren’t maintained. The About page says 100,000 clientes e 365,000 domínios, while the domains page says 70,000 e 450,000.
• Termos & Políticas: Limitado. The hosting page calls the 30-day money-back guarantee “sem problemas”. The policy is narrower. It covers first-time purchasers only, uma vez, and excludes domains, cPanel hosting and cPanel backups, mais “offers and promotions unless explicitly stated”. It’s also waived if you “redeem any bonus feature provided as part of the package”. Every monthly plan is an introductory offer with a free domain attached, so get written confirmation your purchase is covered.

Transparência geral: Misturado, and ageing badly. LCN doesn’t look like it’s hiding things deliberately. It looks like it stopped updating pages years ago, which leaves a buyer in much the same position.

Alternatives to LCN.com

If LCN doesn’t fit, essas alternativas abordam suas lacunas específicas.

For Domain Renewals: An At-Cost Registrar

The gap is domain pricing, the largest single overcharge in LCN’s catalogue. Registrars that sell at wholesale cost, such as Cloudflare Registrar, add no markup on renewals. A compensação é real: they don’t host websites, so you’d buy hosting separately. Hold more than a handful of names and the saving covers the extra login.

For Self-Serve VPS: A Provider That Publishes Prices

Here the gap is a quote-only VPS line on a page that hasn’t changed since 2020. Any provider with a public price list and current hardware solves it. Nosso Comparação de hospedagem VPS covers providers who let you order in minutes rather than by email.

For Cheaper UK Shared Hosting: Um anfitrião de taxa fixa

This time the gap is the renewal multiplier. Several UK and European hosts charge the same rate in year two as year one, removing the cliff completely. Nosso Guia de hospedagem na web no Reino Unido e comparação de hospedagem compartilhada both list providers with flatter pricing.

One more gap worth naming. If the SMTP charge puts you off, most providers in our guia de hospedagem de e-mail include outbound sending in the base price.

Conclusão

Copie este resultado

LCN.com earns 4.2 fora de 5 através 6,317 avaliações, and it earns it almost entirely on customer service.

O resultado final

Com 80.9% of reviews at 5-star and 8.9% em 1 estrela, LCN is a host people either stay with for fifteen years or leave angry. The 5-star reviews are about people. The 1-star reviews are about money: renovações, cobranças inesperadas, services that kept billing after the customer thought they’d stopped.

Buy LCN if you’re a non-technical UK business owner who wants a real phone number and will pay a premium for it. Avoid it if you buy on advertised price, hold domains in bulk, or need help at the weekend. De qualquer jeito, work out the year-two cost before you enter your card details. The first month tells you almost nothing about it.

Para mais opções, veja nosso Guia de hospedagem na web no Reino Unido, where LCN’s competitors are compared side by side.

perguntas frequentes

Is LCN.com good for beginners?

sim, and it’s one of the better UK options for a complete beginner. The control panel is simpler than cPanel, and one-click installs cover WordPress, Joomla e Drupal. The real advantage is the phone line. Reviewers who call themselves non-technical report being walked through fixes.

Is LCN.com worth the price?

That depends on whether you use the support. Shared hosting renews at GBP 9.99 para libras esterlinas 32.99 monthly excluding VAT, above the UK average for these specifications. A libra esterlina 0.99 first month isn’t the price you’ll pay. Call support a few times a year and the premium makes sense. Never call, and you’re paying for nothing.

Do que os clientes mais reclamam?

Três coisas dominam. Renewal pricing on both hosting and domains, with .com renewing at GBP 22.99. Billing that carries on after a customer believes they cancelled, especially on email hosting. And account lockouts triggered by changing location or IP address, which are hard to resolve when the phone line is closed.

Does LCN.com charge extra to send email?

sim, and this one catches people out. Authenticated SMTP costs GBP 65.89 a year excluding VAT. Without it you can read and send through LCN’s webmail in a browser. You can’t send from Outlook, Apple Mail or your phone. LCN’s support article confirms the feature isn’t included in the base package price.

Is LCN.com good for WordPress?

Reasonably, and the WordPress plans beat the plain web hosting on value. Both Starter tiers renew at GBP 9.99 um mês. Para isso, the WordPress one adds 5GB of space, 14 daily backups instead of one, a test environment, a mailbox and free SSL.

Does LCN.com offer refunds?

Há uma garantia de devolução do dinheiro em 30 dias, but read the conditions first. It covers first-time purchasers only, uma vez. It excludes domain services, cPanel hosting and cPanel backups, mais “offers and promotions unless explicitly stated”. It’s also waived if you upgrade or redeem a bonus feature. Since plans are introductory offers with a free domain attached, ask LCN in writing whether yours qualifies.

Avaliações de usuários sobre LCN.com