ScalaHosting – 2250 カスタマーレビュー: 分析 (10月 2026) - JA

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ScalaHosting のまとめ

名前	ScalaHosting
総レビュー	2250
平均スコア	4.9
Webサイト	https://www.scalahosting.com
住所	1999 ブライアンストリート, スイート 900 ダラス , TX 75201 私たち
サーバーの場所	アメリカ, ブルガリア, イギリス, フランス, ドイツ, シンガポール, オーストラリア, 日本, 韓国, カナダ, インド

ScalaHostingにアクセス

レビュー数

2.2k +多くの

* 持っている 2250 レビュー, ScalaHostingは人気のホスティングプロバイダーのようです. 人々はサービスについての詳細を共有しました, あなたが彼らにサインアップすべきかどうかについての情報に基づいた意見を得るために.

平均. レビュースコア

4.9ポジティブ

* スコアリング 4.9 平均して、ScalaHosting の背後にいる労働力がいかに優れているかが確認されます.

顧客サポート

ポジティブ評価

* ScalaHostingのサポートチームは適切に仕事をしています, 彼らの顧客の世話をして. 満足度は全体的に大きい.

機能とサービス

ScalaHosting has sold hosting since 2007. 会社, Scala Hosting LLC, is based at 1999 Bryan Street in Dallas, テキサス. It started with reseller hosting and dedicated servers and launched SSD cloud hosting in 2014. Its main product today is the managed cloud VPS. Every plan comes with SPanel, a control panel ScalaHosting built itself and first released in 2017.

提供されるホスティングのタイプ

• 共有ホスティング – ミニ, Start and Advanced, where many customers share one server’s resources.
• エントリークラウド – a small managed VPS aimed at WordPress, と 2 dedicated CPUs and 2 GBのRAM.
• Managed cloud VPS – 建てる #1 to Build #4, から 2 CPUコアと 4 GB of RAM up to 12 コアと 24 GB. “管理” means ScalaHosting installs, patches and secures the server software for you.
• アンマネージドクラウド VPS – the same hardware with full root access (administrator control of the server), where updates and security are your job.
• Specialised lines – リセラー, WordPress, cPanel, Windows VPS, cluster and managed AWS hosting all appear in its menu.
• 専用サーバー – no plan page sells them, although the terms of service still mention them.

お客様が強調する主な機能

The 200 newest Trustpilot reviews show what customers notice. 144 of them mention support, help, the team or chat, と 93 use a word like fast, quick or minutes. These are keyword counts, not a hand-sorted analysis, but the pattern is hard to miss.

• SPパネル – ScalaHosting 独自のコントロール パネル, the dashboard for sites, Eメール, databases and DNS. It’s free on every plan. cPanel, the panel most hosts use, costs extra here because its licence is priced per account.
• 無料の移行 – staff move your existing sites from another host at no charge. 21 の 200 reviews mention a migration. The terms add one exception: moving between two ScalaHosting servers is free only when you upgrade.
• NVMeストレージ – every plan uses NVMe drives, which read and write data faster than ordinary SSDs. That helps database-heavy sites like WooCommerce stores.
• Sシールド – a security tool the provider advertises as included on its managed plans. We found no independent test of it.

データセンターの場所

ScalaHosting lists 24 cities in three groups on its network page. Four are its own: ダラス, ニューヨーク, Seattle and Sofia in Bulgaria. Eleven are “統合されたクラウド” partner sites, mostly in Europe, such as Amsterdam, Stockholm and Warsaw. Thirteen run on Amazon Web Services (AWS), from Virginia to Tokyo and Mumbai.

What you can choose depends on the plan. Shared plans offer only Dallas, New York or an unnamed “ヨーロッパ” オプション. The managed VPS order form offers 15 場所: the four ScalaHosting sites plus the 11 partner sites. The 13 AWS locations belong to a separate managed AWS product.

パフォーマンスの期待

We measured network latency to ScalaHosting’s Dallas, New York and Seattle data centers from 10 上の国々 28 9月 2026. Latency means the round-trip time of a small test packet, in milliseconds (MS). It shows how close a data center is to your visitors. It doesn’t show how fast a website hosted there loads. We used Globalping, a free public measurement network, and kept only probes on home and mobile internet providers.

New York answered fastest from Europe, South America and most of Asia. From Mannheim it took 90.9 MS, に対して 129.4 ms for Dallas. Seattle won only from Brisbane and Kanayannur. No probe lost a single packet. We couldn’t measure Sofia, because the one ScalaHosting host we found there dropped most test packets. European visitors will still be better served by Sofia or a partner site in Europe than by any US location.

We found no independent uptime monitoring of ScalaHosting, and it runs no public status page. So there’s no outside record of outages to check its uptime promise against.

顧客体験

Trustpilot スコア: 4.9 から 2,209 レビュー. そのうち, 2,164 5つ星です, これは 98% 合計のうち. それだけ 17 レビューは座っています 3 stars or below, 下 1%. ただ 120 arrived during the past 12 月. Most of the rating reflects earlier years.

Two facts put that near-perfect record in context. The profile carries a “Paid Trustpilot subscription” ラベル, and ScalaHosting invites customers to review it. の 200 最新のレビュー, 165 came through the company’s own invitation links, and they average 4.99 出演者. もう一つは 35 reviewers found Trustpilot on their own and average 4.57. Every review of 3 stars or below in that sample came from this unprompted group.

The “Paid Trustpilot subscription” label sits above the company name, next to the claimed-profile date. トラストパイロット, 捕らえられた 28 9月 2026.

Does that mean the reviews are fake? Nothing here suggests it. Invited reviews usually follow a solved support ticket, so they catch the service on a good day. Unprompted reviews are where the problems show.

お客様が賞賛するもの

サポート速度が主なテーマ. Nearly half of the 200 newest reviews use a word like fast, quick or minutes, usually about live chat. ScalaHosting claims a 15-second average response time. Even critical reviewers credit the chat team: an August 2026 3-star VPS review calls it “generally quick to respond”.

Free migrations come next, mentioned in 21 の 200 最新のレビュー. Customers moving from other hosts describe staff doing the transfer for them. Even an August 2026 1-star reviewer said the move itself went well before later problems began.

SPanel comes up in 18 の 200 レビュー, mostly as the easy part of the service. One Reddit buyer tested a free SPanel demo account before paying and found everything they were looking for.

一般的な苦情

The clearest complaint in 2026 is CPU enforcement on shared plans. 9月 2026 2-star reviewer spent three weeks fighting a limit shown nowhere on the plan pages. They say SPanel’s usage panel shows the limit as unlimited, and that support quoted 9% その後 5% for the same plan. ScalaHosting replied that the limits are in its terms of service. 彼らです: Mini gets 3% of a server’s CPU and memory, 始める 5% そして高度な 9%.

8月 2026 1-star review describes a site cut to a single PHP-FPM process after high CPU use. PHP-FPM is the component that runs a site’s PHP code, so fewer processes mean slower pages. ScalaHosting replied that the two sites got more than 3.1 million requests that month, against about 8,800 genuine ones. 要するに, ボット.

VPS complaints are rarer and more varied. 8月 2026 3-star review reports repeated SPanel issues and slowdowns that support linked to a data center problem. 5月 2025 1-star review says ScalaHosting’s advice during a DDoS attack was to use Cloudflare’s “under attack” モード. Cloudflare is an outside security and caching service. A DDoS attack floods a server with fake requests until it stops responding. ScalaHosting replied publicly to all nine 1- and 2-star reviews on its profile.

What Reddit and the Forums Add

Reddit is thin for a host this size, and much of it is ScalaHosting’s own writing. Its staff post near-daily guides in r/ScalaHosting, so a search for the brand returns mostly marketing. We read the independent threads on 28 9月 2026.

The positive side comes from a March 2026 r/webhosting thread. A user leaving SiteGround at renewal picked Entry Cloud, which they said cost half their SiteGround renewal. They liked the anytime refund and the SPanel demo, and reported two weeks later that it was working well.

The candid side matches Trustpilot. In a May 2026 r/Hosting thread, an owner of four low-traffic WordPress sites said bot traffic triggered CPU warnings and a PHP-FPM cut. Some pages took up to a minute to load. 6月 2026 reply described the same warning on a site with 10 に 50 毎日の訪問者. Most commenters blamed the bots rather than the host, but one called the process cut “not normal”.

9月 2026 reply in r/HostingReport sums up the community view. ScalaHosting is good for a managed VPS, “since that’s their main focus”, while for shared hosting “I’d probably look elsewhere”.

サポート品質

Technical support runs 24/7 by live chat, メールとチケット. There’s no technical phone line. The phone number on the contact page is for pre-sales only, 月曜日から金曜日, 2:30 午前～ 5 PM Central time. Billing keeps the same weekday hours. The terms call technical help “ベストエフォート”, and work outside free support can cost extra, with your written approval first.

The reviews back the speed claim. Where support falls short, the issue is diagnosis rather than waiting. 9月 2026 2-star review describes fast replies that misread the problem until a QA manager took over the case.

When to Use ScalaHosting

ScalaHosting makes most sense once you’ve outgrown shared hosting but don’t want to run a server yourself.

ぴったりフィット

A small business moving to its first VPS: 建てる #1 あなたに与えます 2 コアと 4 GB with the server managed for you. SPパネル, one backup and the migration are free. 36か月の任期で, 米ドル 29.95 rate holds for the whole contract.

Agencies hosting many client sites: SPanel has no per-account fee. At ScalaHosting, a 30-account cPanel licence costs USD 41.95 月, so the free panel saves real money across a client list.

Sites with a mainly North American audience: three of the four data centers ScalaHosting runs itself are in the US. New York answered in 16.4 ms from Philadelphia and 28.9 ms from Montreal in our test.

Buyers who want an exit: the prorated refund works after day 30, それも. If a VPS stops fitting in month eight, the unused months come back.

感謝していただけると幸いです

• You want a person on live chat within minutes – support speed is the most consistent theme in 2,209 Trustpilot のレビュー.
• You need a VPS in Europe or Asia-Pacific – managed plans can use 12 locations outside the US, from Sofia to Sydney.
• You’d rather not pay for cPanel – SPanel handles email, データベース, DNS and one-click WordPress for free.

When NOT to Use ScalaHosting

Several limits only appear in the terms of service or after a few months of real traffic.

Skip It If

You want the cheapest possible shared plan: Mini renews at 4.05 times its entry price and gets 3% of a server’s CPU. Hostinger Premium is USD 2.99 a month on a 48-month term and renews at USD 10.99, with room for 3 ウェブサイト.

Your site draws heavy bot traffic on shared hosting: ScalaHosting’s blog says it won’t suspend an account that uses twice its share for 7 日々. If nothing changes after 15 days in total, it limits the account’s PHP-FPM processes. Blocking bots yourself, or moving to a VPS, are the only ways out.

The shared-plan CPU and memory caps, with the 5,000-emails-a-month line just above them. ScalaHosting’s terms of service, 捕らえられた 28 9月 2026.

You send newsletters from shared hosting: the terms allow 500 emails per domain per hour on Mini and Start. The same section says that sending more than 5,000 a month needs a VPS or a dedicated server. Plan on the lower number.

You need cPanel on a small VPS: the cheapest cPanel licence costs USD 32.95 月, more than Build #1 itself. That turns a USD 29.95 server into a USD 62.90 1.

チェックすべき取引違反者

• 電話サポートは必須です: technical help is chat, email and tickets only.
• You’re already a customer: new orders from existing clients get no money-back guarantee.
• You want monthly billing without a penalty: 建てる #1 費用は米ドル 54.95 a month from day one on monthly terms.

Hostinger fixes the price problem for small sites. KnownHost is the better fit if you need a managed VPS built around cPanel, Plesk or DirectAdmin.

ScalaHosting Plans and Pricing

ScalaHosting prints the renewal price in small grey text under each plan’s button. That’s more than many hosts show. The catch is the size of the jump on shared plans, and a default billing term that costs more over three years. Prices below are in USD per month, 付加価値税を除く, as listed on scalahosting.com on 28 9月 2026.

更新の警告: Mini costs 2.95ドル/月 最初の学期に向けて, それから 11.95ドル/月. それは 305% 上昇, また 4.05 エントリー価格の倍. 建てる #1, the entry managed VPS, USDからになります 29.95 米ドルへ 54.95 月, これは 1.83 時間.

共有ホスティング

入場料: USD 2.95/mo for Mini (36 また 12 月々の前払い)

で更新します: 11.95ドル/月

Mini gives you 10 GB of storage and one website, with no free domain. Start costs USD 5.95 USDで更新されます 14.95, と 50 GB, unlimited sites and a domain free for year one. 事前費用 米ドル 9.95 USDで更新されます 19.95, と 100 GB. The plan cards preselect a 36-month term. SPanel is included, and choosing cPanel instead adds USD 1.00 月.

Entry Cloud and Managed VPS

で開始: 29.95ドル/月 (建てる #1, 12 また 36 月) | で更新します: 54.95ドル/月

建てる #1 もっている 2 CPUコア, 4 GBのRAMと 50 GBのストレージ. 建てる #2 費用は米ドル 44.95 USDで更新されます 96.95. 建てる #3 USDからになります 69.95 米ドルへ 170.95, そして構築する #4 米ドルから 94.95 米ドルへ 244.95. エントリークラウド, the smaller WordPress server, 費用は米ドル 14.95 on a 12-month term and renews at USD 39.95.

The renewal price sits in grey under each Get Started button, and the 12-month term is preselected. ScalaHosting’s managed cloud hosting page, 捕らえられた 28 9月 2026.

Which term should you pick? Not the default. The VPS cards preselect 12 月, でもビルドする #1 costs the same USD 29.95 a month on a 36-month term. 3年以上, the 36-month term costs USD 1,078.20. Taking 12 months and then renewing costs USD 1,678.20, これは米ドルです 600 もっと. On Build #2 に #4, the 36-month rate is higher per month but still cheaper overall. 建てる #2 費用は米ドル 2,230.20 以上 36 月, 対米ドル 2,866.20 on the 12-month path.

Across the eight plans below, the renewal jump runs from 1.83 times on Build #1 に 4.05 times on Mini. The cheaper the plan, the bigger the multiple.

Entry and renewal prices for every shared, Entry Cloud and managed VPS plan, with Mini’s 4.05x jump highlighted. ソース: scalahosting.com plan pages, 読んだ価格 28 9月 2026, 付加価値税を除く.

Unmanaged Cloud VPS

で開始: 19.95ドル/月 (12 月) | で更新します: 24.95ドル/月

設定 #1 has the same 2 コア, 4 GBと 50 GB as Build #1. Its renewal is only 1.25 エントリー価格の倍, the mildest jump on the site. The monthly and 6-month terms cost USD 24.95 初日から. You run the server yourself, although SPanel can be added for free.

専用サーバー

ScalaHosting’s plan pages don’t sell dedicated servers. The terms of service still list them, with activation in 2-4 hours and no money-back guarantee. Ask sales before counting on one.

注意すべき隠れたコスト

• VPS 上の cPanel: USD 32.95/mo for 5 アカウント, 米ドルに上昇 73.95 為に 100. That’s more than Build #1’s USD 29.95 first-term price, so Build #1 with cPanel costs USD 62.90 月, 次に米ドル 87.90 更新時.
• VPSバックアップ: one backup copy is free. Three copies cost USD 6/mo and seven cost USD 15/mo. Shared plans keep 7 daily backups at no charge.
• LiteSpeed: オープンライトスピード, the free version of this fast web server, 含まれています. The commercial LiteSpeed Web Server starts at USD 10/mo.
• 先回り 24/7 モニタリング: USD 15/mo on managed VPS plans.
• ドメイン: a .com costs USD 16.95 a year after the free first year. If you take a refund, the free domain is billed at that price.
• 移行: free from another host, but not between two ScalaHosting servers unless you upgrade.
• チャージバック手数料: 米ドル 20 on top of the disputed amount.
• SSL証明書: 自由, from Let’s Encrypt. SSL encrypts traffic and gives your address the HTTPS padlock.

ScalaHosting calls its refund policy an “いつでも返金保証”. New clients get a full refund within 30 日々, then a partial refund for unused time at any point after that. 共有をカバーします, reseller and VPS hosting. Existing clients who place a new order don’t qualify.

Note the first sentence: 新規のお客様のみ. The second line lists what the guarantee never covers. ScalaHosting’s terms of service, 捕らえられた 28 9月 2026.

価格決定の評決

ScalaHosting is fairly priced as a managed VPS host and poor value as a cheap shared host. Build #1’s 1.83x renewal is mild for this market, と米ドル 54.95 buys a managed server with a free panel and backups. Mini’s USD 2.95 lasts one term only. Budget USD 11.95 a month from the second term, or pick another host.

ScalaHosting Transparency Score

ScalaHosting is open about its prices and slow to put its limits where buyers look.

• 企業情報: 良い – the legal name, Dallas street address and founding year are public, and ScalaHosting runs its own registered network. The About page names its leaders by first name and initial only.
• 価格の透明性: 良い – every plan card shows its renewal price, although in small grey text. The VPS cards default to the 12-month term, which costs more over three years.
• 技術文書: 限定 – the 3% に 12% CPU caps appear only in the terms of service, not on the plan cards. There’s no public status page.
• 条項 & ポリシー: 良い – the refund and uptime terms are clearly written. The terms page carries no date, and ScalaHosting may change it “without notification”.

The uptime promise shows the style. ScalaHostingの保証 99.9%, おおよそ許可されます 43 minutes of downtime in a 30-day month. その下に, credits rise by 10% for each 0.1% lost, 到達 100% 下 99%. Scheduled downtime doesn’t count, and you must claim the credit with logs through a billing ticket.

Credits start only below 99.9%, and scheduled downtime is excluded. ScalaHosting’s terms of service, 捕らえられた 28 9月 2026.

全体的な透明性: Good on money and policies, limited on the technical limits that decide how a shared site behaves under load.

Alternatives to ScalaHosting

The three hosts below target the gaps above: shared-plan cost, cPanel on a managed server, and long prepayment.

For Cheaper Shared Hosting and Small Servers: Hostinger

Hostinger Premium is USD 2.99 一ヶ月後 48 月, 次に米ドル 10.99, below ScalaHosting’s USD 11.95 Mini renewal. そのKVM 1 VPS costs USD 6.49 との一ヶ月 1 vCPU (仮想CPUコア), 4 GBと 50 GB, USDで更新 11.99. It’s unmanaged, so you run it yourself. 私たちの Hostingerレビュー covers its plans in detail.

For a Managed VPS With cPanel: 既知のホスト

KnownHost’s Basic managed VPS lists at USD 43.25 1か月間 4 コア, 6 GBのRAMと 100 GBのNVMeストレージ. It offers cPanel, Plesk or DirectAdmin, with data centers in Atlanta, Seattle and Amsterdam. 私たちを読む KnownHost review before choosing a panel.

For No Long-Term Commitment: クラウドウェイズ

Cloudways bills by the hour and charges in arrears, so there’s no prepayment at all. Its smallest DigitalOcean server costs USD 11 月, または米ドル 0.0357 1時間, 為に 1 vCPU, 2 GBと 50 GB. A 3-day trial needs no credit card. 私たちのを参照してください Cloudwaysレビュー for the rest of its range.

For more low-cost options for a first site, ご覧ください 共有ホスティングの比較.

結論

この結果をコピーする

ScalaHosting earns our 4.9 からのスコア 2,250 reviews examined, and its managed VPS is the reason to buy.

最終評決

Buy Build #1 on the 36-month term if you want a managed server, a free control panel and support that answers fast. That locks USD 29.95 a month for three years and saves USD 600 over the 12-month default. The prorated refund covers you if it doesn’t work out.

Skip the shared plans if your site is busy or draws bots, なぜなら、 3% に 9% CPU caps decide what happens next. Hostinger is cheaper for a small shared site, and KnownHost suits buyers who need cPanel on a managed VPS.

If you mainly run WordPress for a US audience, 私たちのガイド 米国での高速マネージド WordPress ホスティング compares other managed options.

よくある質問

Is ScalaHosting’s Mini plan enough for a first website?

Mini covers one small site with 10 GBのストレージ. Its limit is CPU, not space: the terms give it 3% of a server’s CPU and memory. パンフレットサイトならそれでいい. A growing store or a site that attracts bots will hit the cap.

What does ScalaHosting Build #1 cost after the first year?

On the default 12-month term, 建てる #1 USDで更新 54.95 月. The first year costs USD 359.40 前に. 選ぶ 36 months instead and USD 29.95 a month holds for all three years.

Why do some ScalaHosting shared customers get CPU warnings?

Each shared plan has a fixed share of the server’s CPU. Bot traffic often pushes small WordPress sites over it. 後 15 days of heavy use, ScalaHosting limits the site’s PHP-FPM processes, which slows pages. Blocking bots or moving to a VPS fixes it.

ScalaHosting Mini or Hostinger Premium: what do four years cost?

Mini costs USD 106.20 for its first 36 月. A fourth year at the USD 11.95 renewal adds USD 143.40, 米ドルの場合 249.60 合計で. Hostinger プレミアムの料金は米ドルです 143.52 為に 48 月, so it’s cheaper and hosts 3 サイト.

Is SPanel really free, and can I use cPanel instead?

SPanel is free on every plan. 共有プランについて, cPanel の価格は米ドルです 1.00 a month extra. VPS 上で, a cPanel licence starts at USD 32.95 1か月間 5 アカウント.

Can I get a refund from ScalaHosting after 30 日々?

はい, for part of it. New clients get a full refund within 30 日々, and a refund for unused time after that. 専用サーバー, ドメイン, SSL certificates and licences are excluded. A free domain is billed at USD 16.95 if you cancel.

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続きを見る

ScalaHosting のユーザー レビュー