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短い答え: HostPapa は優れた最前線サポートを提供しており、予算ホスティングの更新の中でも最も穏やかな増額の 1 つです。. 一貫性のある製品が欠けている. 平均的なカナダ人ホスト 4.7/5 横切って 3,018 Trustpilot のレビューには、 2.2/5 on SmartCustomer. Its published resource limits are the tightest we’ve measured on a mainstream shared plan.
This review draws on HostPapa’s own pricing and specification pages, the rating distribution behind that 4.7 平均, and Reddit threads from the past year. アフィリエイトレビューとは異なります, we print the renewal price beside the promo price and quote the resource limits HostPapa publishes rather than its marketing copy. No testing claims here. We didn’t run servers. We read the data.
総合評価: HostPapa scores 4.7/5 横切って 3,018 レビュー, 87.4% そのうちの5つ星. Strengths are 24/7 phone support customers name individual agents in, and renewal pricing that undercuts Hostinger, GreenGeeks and SiteGround. The recurring complaints are email delivery failures and pressure to upgrade after resource-usage alerts. Best for small business owners who want a phone number, and who won’t push a shared server hard.
Note on timing: HostPapa added Acronis Backup, CloudLinuxOS, Imunify360 and domain ICANN fees to its non-refundable list in a refund-policy update dated 20 8月 2026. All four were refundable under the February 2025 policy it replaced. Any older review describes a broader refund than you’ll get.
最終更新日: 9月 2026. 価格とレビューデータが検証済み.
サイトに訪れる 
| 名前 | HostPapa |
| 総レビュー | 2695 |
| 平均スコア | 4.8 |
| 電話 | 1-888-959-パパ [7272] |
| Eメール | [email protected] |
| Webサイト | https://www.hostpapa.com |
| 住所 | 2430 軍用道路 #1013 ナイアガラの滝, ニューヨーク 14304-1745, アメリカ |
| CMS サポート | WordPress, Drupal, Joomla, PrestaShop, コンクリート5 |
| サーバーの場所 |  カナダ,  オランダ,  アメリカ,  インド,  イギリス,  オーストラリア,  ドイツ,  ニュージーランド,  メキシコ,  シンガポール, インド,  香港,  フランス,  アイルランド,  ベルギー,  スペイン |
レビュー数
平均. レビュースコア
顧客サポート
機能とサービス
HostPapa has traded since 2006 out of Burlington, オンタリオ, and says over 500,000 website owners use it. It has grown mostly by buying other hosts: Hostopia, コロクロッシング, マックハイウェイ, LunarPages and now Hostwinds all sit under one umbrella.
提供されるホスティングのタイプ
- 共有ホスティング – four cPanel tiers, from one website to unlimited
- Optimized WordPress – same servers and prices as shared, WordPress preinstalled
- マネージドワードプレス – 別の, pricier line with flat renewal pricing
- VPSホスティング – six unmanaged and five managed tiers (a VPS is a private slice of a server you control)
- 専用サーバー – ten configurations, 管理されているか管理されていないか
- リセラーホスティング, ウェブサイトビルダー, ビジネスメールとマイクロソフト 365
お客様が強調する主な機能
- 24/7 phone support in four languages – 英語, フランス語, Spanish and German, with a real number to dial. Nearly every positive review is about this.
- CloudLinux LVE isolation – LVE (軽量の仮想環境) walls off each account so a busy neighbour can’t slow you down. On every shared plan.
- NVMeストレージ – a faster class of SSD, standard across shared, VPS and most dedicated plans.
- A published resource chart – exact CPU, メモリー, I/O and inode allocations per plan. Most budget hosts hide these behind “無制限。”
- 無料移行 – すべての共有層で, though the fee is non-refundable if you later cancel.
データセンターの場所
Five locations: トロント, バッファロー, ロサンゼルス, マイアミとアムステルダム. Solid across North America, workable for Europe, nothing at all in Asia, ラテンアメリカ, Africa or Oceania. If your visitors sit in Sydney or Singapore, every page load crosses an ocean. For Canadian buyers Toronto is the draw, そして私たちの カナダのウェブホスティングガイド covers the local field.
パフォーマンスの期待
Here’s where it gets awkward. HostPapa advertises a 99.9% uptime guarantee on its service guarantee and data centre pages. Search its 46,000-character Terms of Service and “稼働時間” appears zero times. So does “service credit.” The only commitment is that HostPapa “will use reasonable efforts” to keep services available 99.9% 当時の, with no compensation clause attached.
You also can’t audit the record, because status.hostpapa.com doesn’t resolve. Treat any uptime figure you read about HostPapa, ours included, as unverifiable. One specification is worth flagging too. HostPapa’s chart lists the selectable versions of PHP, the language WordPress runs on, なので 5.6 を通して 8.1. バージョン 8.1 セキュリティ修正の取得を停止しました 25 11月 2024, and nothing newer appears in HostPapa’s published documentation.
顧客体験
The 4.7 average hides a split. の 3,018 Trustpilot のレビュー, 2,639 五つ星です (87.4%) と 237 一つ星です (7.9%). Four-star sits at just 99, so one-star is the second-largest bucket at more than double it. People love HostPapa or they’re furious, and that shape tells you something the average doesn’t.
お客様が賞賛するもの
サポート, and specifically the people. We read the twenty most recent five-star reviews, running to 1 9月 2026. Fourteen name an individual agent: Jericho M., Mohamed L.K., Hacene, Emman B., Melanie P., Hector Santamaria, Aymen, Cherry and others. Nearly all describe one thing, a ticket answered fast by someone competent.
Phone access is the differentiator for less technical customers. One reviewer on 19 8月 2026 valued having “always a ‘Live’ person who is knowledgeable, helpful and very patient with those of us who aren’t ‘computer savvy’.” Read closely, けれど, and the praise measures the help desk, ホスティングではありません. A real strength. Not the same claim as reliable servers.
一般的な苦情
Email delivery. This dominates the negative reviews and is the most consistent theme in the data. Five separate one-star reviews between 9 4月と 14 5月 2026 describe mail failing. Two independent reviewers, の上 10 と 11 5月 2026, used the same phrase: email breaks “毎 3-4 数か月。” One had been a customer for a decade.
Upselling and unexpected charges. のレビュアー 19 8月 2026 was billed monthly for security they hadn’t asked for. Another on 22 4月 2026 picked a service listed at USD 0 and got a USD 47 bill. A third on 26 六月 2026 spent over 12 hours on a malware problem before learning the cleanup needed a paid add-on.
Refund friction. A 6 8月 2026 review describes a three-year lock-in with nothing back on cancelling after two years. That matches the written policy exactly, which is the problem: the terms are strict and buyers don’t read them.
コミュニティからのフィードバック (Reddit & フォーラム)
Reddit tells a sharper story, and it converges on one mechanism. の “Fell for the HostPapa scam” (r/webhosting, 13 11月 2025), a creator described nearly a decade of resource-usage warnings. They were pushed onto plans costing over USD 1,000 1年. HostPapa didn’t hide from it: a staff member posted publicly, reviewed the account and argued the upgrades tracked real usage growth. Credit for showing up, though the customer disputed that account.
A second thread showed the mechanism up close. 1月に 2026 a shared-hosting customer posted graphs showing flat usage under 6% with one daily spike, traced to a scheduled Jetpack backup. HostPapa’s reply, quoted in the thread: “the alerts, even if they are small, are not ‘Common’, and we will need to prevent them as they will also affect other users within the same server.” Under CloudLinux a “fault” only means the account tried to exceed its allocation, and at 2 MB/s an ordinary backup will do exactly that.
の上 3 2月 2026 a VPS customer in r/Hosting reported six service interruptions already that year, one over two hours during business hours. の “Avoid Hostpapa for Email hosting” (r/webhosting, 14 5月 2026), a commenter who runs a mail server reported “スパム, フィッシング, and malware emails originating from HostPapa-hosted systems almost every day.”
Perhaps the most balanced verdict came from a current customer: ホストパパは “okay, but not super reliable if you need a business to be run on it.” If your mail matters, 私たちの メールホスティングガイド covers providers that do only that.
サポート品質
Two speeds, and the gap explains the split rating. First contact is genuinely good. HostPapa claims an average response under five minutes, and the named-agent praise fits that picture. It also replies to 93.1% Trustpilot の否定的なレビューの割合, 平均化 1.63 日々. Escalation is where it falls down. One reviewer logged over 20 pages of messages across 10 days with the site offline. Another spent eight hours repeating the same information to the same technician. Quick answers, slow resolutions.
A Note on the Second Score
So why does the same host score 2.2/5 on SmartCustomer, どこ 89% その 37 レビューは星1つです? Not because that’s the truer number: the sample is 80 times smaller and self-selected. SmartCustomer states on the page that HostPapa has not invited customers to leave feedback there. Trustpilot について, where it runs an invitation programme, it collected 452 reviews in twelve months. Unprompted reviewers arrive angry. Invited ones arrive after a ticket went well.
When to Use HostPapa
There are situations where HostPapa is the obvious choice:
理想的な用途
Small business owners who want to phone someone: Few budget hosts still staff 24/7 phone lines in four languages. If your site matters but you’re not technical, that access beats a benchmark score.
Canadian and North American sites: トロント, バッファロー, Miami and Los Angeles give low latency across the continent. Canadian data residency also answers a real compliance question.
Buyers who want flat pricing: Every dedicated tier renews at its advertised rate, and so does Managed WordPress. If renewal cliffs worry you, these two lines don’t have one.
感謝していただけると幸いです
- You want your exact resource allocation before buying, because HostPapa publishes the full chart
- You’re committing for three years anyway, since the 36-month rate is where the value sits
- You want a cheap unmanaged VPS at USD 2.95/mo that renews at USD 2.95/mo
When NOT to Use HostPapa
誰にとっても合うホストはいない. HostPapa isn’t the right pick if:
他の場所を探す
Business email is critical: This is the clearest signal in the dataset. Delivery failures appear across Trustpilot and Reddit, from long-tenured customers, over months. If email going down would cost you customers, 他の場所でホストする.
Your site does real work: A 2 MB/s I/O cap is tight. Add a backup plugin, a security scanner or a busy WooCommerce checkout and you’ll trip alerts. The documented cases end the same way, with a call recommending a pricier plan.
You need a contractual uptime commitment: マーケティングは言う 99.9%. The Terms say “reasonable efforts” and mention service credits nowhere, and no status page exists to audit. If you need an SLA (サービスレベル契約, an uptime promise with compensation attached), this isn’t one.
あなたの状況に対する危険信号
- You dislike long lock-ins: the headline price needs 36 months paid up front
- You want a fast refund: approved refunds arrive “within ninety (90) days of the service cancellation,” 初めてのアカウントのみが対象となります
- You took the free domain: its full price is deducted from any refund, and the Terms charge the domain fee if you leave within 12 月, including inside the 30-day window
これらのいずれかに該当する場合, 以下の代替案を参照してください, or compare directly in our HostPapa vs SiteGround breakdown.
- ホストパパのレビュー カナダから
| 平均点 | 4.70 |
| レビュー数 | 1227 レビュー |
- ホストパパのレビュー オーストラリアから
| 平均点 | 4.61 |
| レビュー数 | 517 レビュー |
- ホストパパのレビュー アメリカ合衆国から
| 平均点 | 4.54 |
| レビュー数 | 406 レビュー |
- ホストパパのレビュー イギリスからです
| 平均点 | 3.81 |
| レビュー数 | 293 レビュー |
- ホストパパのレビュー ニュージーランドから
| 平均点 | 4.64 |
| レビュー数 | 107 レビュー |
- ホストパパのレビュー フランスから
| 平均点 | 4.02 |
| レビュー数 | 96 レビュー |
- ホストパパのレビュー メキシコから
| 平均点 | 4.65 |
| レビュー数 | 93 レビュー |
- ホストパパのレビュー ドイツから
| 平均点 | 3.77 |
| レビュー数 | 36 レビュー |
- ホストパパのレビュー アイルランドから
| 平均点 | 3.79 |
| レビュー数 | 34 レビュー |
- ホストパパのレビュー スペインから
| 平均点 | 4.47 |
| レビュー数 | 29 レビュー |
- ホストパパのレビュー ベルギーから
| 平均点 | 4.09 |
| レビュー数 | 19 レビュー |
- ホストパパのレビュー シンガポールから
| 平均点 | 4.58 |
| レビュー数 | 19 レビュー |
- ホストパパのレビュー アラブ首長国連邦から
| 平均点 | 4.20 |
| レビュー数 | 15 レビュー |
- ホストパパのレビュー オランダから
| 平均点 | 4.19 |
| レビュー数 | 14 レビュー |
- ホストパパのレビュー インドから
| 平均点 | 4.94 |
| レビュー数 | 13 レビュー |
- ホストパパのレビュー コロンビアから
| 平均点 | 4.91 |
| レビュー数 | 13 レビュー |
- ホストパパのレビュー スイスから
| 平均点 | 4.67 |
| レビュー数 | 12 レビュー |
- ホストパパのレビュー アルゼンチンから
| 平均点 | 3.75 |
| レビュー数 | 11 レビュー |
- ホストパパのレビュー 日本から
| 平均点 | 4.89 |
| レビュー数 | 9 レビュー |
- ホストパパのレビュー イタリアから
| 平均点 | 5.00 |
| レビュー数 | 8 レビュー |
- ホストパパのレビュー パキスタンから
| 平均点 | 4.69 |
| レビュー数 | 7 レビュー |
- ホストパパのレビュー オーストリアから
| 平均点 | 3.86 |
| レビュー数 | 7 レビュー |
- ホストパパのレビュー サウジアラビアから
| 平均点 | 5.00 |
| レビュー数 | 6 レビュー |
- ホストパパのレビュー バングラデシュ出身
| 平均点 | 3.67 |
| レビュー数 | 6 レビュー |
- ホストパパのレビュー モロッコから
| 平均点 | 5.00 |
| レビュー数 | 6 レビュー |
- ホストパパのレビュー 香港から
| 平均点 | 4.33 |
| レビュー数 | 6 レビュー |
- ホストパパのレビュー ペルーから
| 平均点 | 3.40 |
| レビュー数 | 5 レビュー |
- ホストパパのレビュー レバノン出身
| 平均点 | 5.00 |
| レビュー数 | 5 レビュー |
- ホストパパのレビュー 南アフリカから
| 平均点 | 3.00 |
| レビュー数 | 4 レビュー |
- ホストパパのレビュー アルジェリアから
| 平均点 | 4.40 |
| レビュー数 | 4 レビュー |
HostPapa Plans and Pricing
支払われるべきところにクレジットを与える: HostPapa publishes a full renewal price list covering every product at every billing term. Almost nobody else does. It also makes the increase impossible to argue about.
⚠️更新に関する警告: HostPapa’s entry shared plan costs 2.95ドル/月 36か月の任期で. で更新されます 8.99ドル/月 if you stay on three-year billing, 10.99ドル/月 毎年, また 12.99ドル/月 毎月. That’s a 3.05x increase, and the cheapest tier takes the steepest jump. Budget for triple.
Shared Hosting and Optimized WordPress
どちらのラインも価格は同じです, and all four promo prices need 36 months paid up front.
- Essentials: 2.95ドル/月, USD 8.99/月で更新. 1 Webサイト, 25GB NVMe, 2 メールアカウント.
- 成長: 5.95ドル/月, USD 13.99/月で更新. 5 ウェブサイト, 100GB, 10 メールアカウント.
- プレミアム: USD 6.95/mo, USD 19.99/月で更新. 無制限のウェブサイト, 200GB, 40 メールアカウント.
- エリート: 9.95ドル/月, USD 27.99/月で更新. 無制限のウェブサイト, 無制限のストレージ, 無制限のメール.
Now the part the plan cards leave off. Every shared tier caps disk I/O, which limits how fast your site reads and writes data. Essentials gets 2,048 KB/秒, 成長 3,072, プレミアム 4,096, エリート 8,192. それは 2 に 8 megabytes per second on hardware sold as NVMe, where the drives handle thousands. Essentials and Growth also cap scheduled tasks at one every 30 分, breaking WordPress features that expect a shorter interval.
VPSホスティング
Unmanaged from USD 2.95/mo | Managed from USD 36.99/mo
Unmanaged Lite is the bargain of the catalogue: 1 芯, 1GB RAM, 25GB NVMe, renewing at USD 2.95/mo, exactly what you paid. Move up and the increases return, with Start going USD 5.95 米ドルへ 9.99 and Progress USD 9.95 米ドルへ 19.99.
専用サーバー
From USD 59.95/mo unmanaged, USD 109.95/mo managed
Every dedicated tier renews at exactly its advertised price. プロモーションなし, 崖がない. The entry Spark box runs a Xeon E3-1240v3 with 32GB DDR3 and a 1TB SSD, 2013-era silicon, so check the specification against the price. The Drive tier at USD 189.95/mo is a 16-core Ryzen 5950X with 128GB and NVMe, and that one is competitive.
注意すべき隠れたコスト
- バックアップ: 初年度のみ無料, then 1GB costs USD 47.99/year. That’s USD 4.00/mo against a USD 2.95/mo Essentials plan, so the backup costs more than the hosting.
- ドメイン: 初年度のみ無料, その後、標準レートで請求されます.
- SSL: a standard certificate is free. Single Domain SSL costs USD 39.99/year, Wildcard USD 109.99/year. The Elite page calls its included Wildcard certificate a USD 139.99/year value, これは米ドルです 30 above HostPapa’s own price for it.
- Security add-ons: Protection Power USD 35.88 to USD 299.88/year, SiteLock USD 35.88 to USD 299.99/year.
- cPanel licences on VPS and dedicated: 米ドル 10 to USD 65/mo by account count.
価格決定の評決
Better than its reputation suggests. We checked three rivals on their own pricing pages the same day. GreenGeeks Lite goes USD 2.95 米ドルへ 13.95, a 4.73x jump. Hostinger Premium goes USD 2.99 米ドルへ 10.99 (3.68バツ). SiteGround StartUp goes EUR 2.99 ユーロです 15.99 (5.35バツ). HostPapa’s USD 8.99 is the lowest renewal of the four and the mildest multiplier. The catch is the term: 36 months up front where the others want 12.
- 帯域幅無制限
- パネルcPanel
- サイトの数 1
- 帯域幅無制限
- パネルcPanel
- サイトの数 1
- 帯域幅無制限
- パネルcPanel
- サイトの数 1
- 帯域幅無制限
- パネルcPanel
- サイトの数 10
- 帯域幅無制限
- パネルcPanel
- 無制限のサイト数
- 帯域幅無制限
- パネルcPanel
- サイトの数 10
HostPapa Transparency Score
How upfront is HostPapa with what buyers need to know?
- 企業情報: 素晴らしい – 設立 2006 in Burlington Ontario, named founder and CEO, published phone numbers, acquisitions dated in a public press room.
- 価格の透明性: 素晴らしい – A renewal price list covering 16 product tables at every billing term. Almost no competitor does this. One small lapse: an SSL certificate described as a USD 139.99 value that HostPapa itself sells for USD 109.99.
- 技術文書: 良い – The resource chart is unusually detailed and honest about the limits. それに対して, the PHP list is stale and there’s no status page.
- 条項 & ポリシー: 限定 – Complete and current, but they contradict the marketing. The uptime guarantee has no contractual form. The renewal increase happens, in the Terms’ own capitals, “WITHOUT FURTHER NOTICE TO YOU.” The refund policy is far narrower than “30-日返金保証” implies.
全体的な透明性: 良い. HostPapa discloses more than most budget hosts, and the renewal list genuinely helps buyers. The gap isn’t concealment but contradiction: the legal terms give away far less than the sales pages promise.
Alternatives to HostPapa
These address the gaps above:
For More Headroom: SiteGround
SiteGround rates plans by monthly visits rather than throttled I/O: だいたい 10,000 起動時, 100,000 on GrowBig. あなたがそれを支払います. StartUp runs EUR 2.99 ユーロで更新 15.99, the steepest jump we checked at 5.35x. Right call if resource alerts are your problem, wrong one if price is.
For More Resources Per Dollar: Hostinger
Hostinger Premium runs USD 2.99 USDで更新 10.99, and the Unlimited tier adds 50GB NVMe with unlimited sites. The renewal is slightly worse than HostPapa’s and the term runs to 48 月, but resources are more generous. 電話サポートなし, so the trade runs the other way.
For Support Depth: HostArmada
HostArmada suits buyers who picked HostPapa for its service, pairing a strong support reputation with cloud-based shared hosting. Its renewal multiplier is much harsher, so check the numbers first. 私たちの HostPapa vs HostArmada comparison puts them side by side.
HostPapa earns 4.7/5 横切って 3,018 レビュー, and that score is honestly collected. It also measures the help desk more than the hosting.
結論
Buy HostPapa for the phone number, the Canadian data centres and a renewal price that beats Hostinger, GreenGeeks and SiteGround. Don’t buy it for email you can’t afford to lose, or for a site that will push a shared server. Check the 2 MB/s I/O cap and the upgrade calls that follow it before committing 36 月.
What you get is real human support and unusually honest pricing disclosure. It falls short on email reliability and on backing its uptime promise with anything contractual. Good fit for a small business site with a non-technical owner, poor fit for anything mission-critical.
For more options in this price range, ご覧ください 共有ホスティングの比較.
よくある質問
Is HostPapa good for beginners?
はい, and it’s the best reason to pick it. cPanelを入手します, one-click WordPress installs and 24/7 phone support in four languages. Most reviewers who praise HostPapa name a specific agent who walked them through a problem. If you’d rather call than open a ticket, これは合う.
Is HostPapa worth the price?
プロモーション料金で, はい. Essentials at USD 2.95/mo is competitive, とその米ドル 8.99 renewal on three-year billing still undercuts GreenGeeks, ホスティンガーとSiteGround. Add USD 47.99/year for backups from year two, and the real cost sits above the sticker.
顧客が最も不満を感じていることは何ですか?
2つのこと. Email delivery comes first: several long-term customers report mail failing every few months, resolved slowly. Second are resource-usage alerts followed by pressure to upgrade. HostPapa publishes the limits behind those alerts, and the entry plan’s disk I/O cap is 2 MB/秒. A routine backup plugin can trip it.
How does HostPapa compare to SiteGround?
価格について, HostPapa wins both ends: SiteGround StartUp renews at EUR 15.99/mo against HostPapa’s USD 8.99. SiteGround gives far more performance headroom and rates plans by monthly visits rather than throttled I/O. Pick HostPapa on price and phone support, SiteGround on performance.
Is HostPapa good for WordPress?
小規模なサイトの場合, はい. Optimized WordPress costs the same as shared hosting and comes preinstalled. For a busy site, 気をつけて. I/O caps run 2 に 8 MB/秒, cheaper tiers limit scheduled tasks to one every 30 分, and the chart lists no PHP newer than 8.1. Managed WordPress starts at USD 14.95/mo and renews at that price.
Does HostPapa offer refunds?
はい, 実際の状況で. あなたが得る 30 days on annual or longer billing, しかし、ただ 48 hours on some shorter terms. Refunds are paid within 90 days of cancellation, only first-time accounts qualify, and the free domain’s full price is deducted. 以来 20 8月 2026, Acronis Backup, CloudLinuxOS, Imunify360 and domain ICANN fees are non-refundable too.
