PingPerfect – 991 カスタマーレビュー: 分析 (8月 2026) - JA

機能とサービス

PingPerfect is a game server host first. Everything else it sells, VPS, 専用サーバー, ウェブホスティング, voice servers, exists to support that core product.

提供されるホスティングのタイプ

• Game Servers – around 250 タイトル, priced per slot with configurable hardware
• VPS Hosting – Windows and Linux, in Normal and Extreme performance tiers
• Dedicated Servers – AMD Ryzen machines in US and European locations
• Web Hosting – cPanel shared hosting, with a free tier bundled into game server plans
• Voice Servers – Mumble, also bundled free above a small order threshold

お客様が強調する主な機能

• Game switching – change the game your server runs without cancelling and reordering. Customers running seasonal or wipe-cycle games mention this most.
• サポートの応答速度 – reviewers name individual technicians and describe replies in minutes.
• The catalogue’s long tail – Necesse, TOXIKK, Stormworks, Ground Branch, Unreal Tournament 2004. For several of these, PingPerfect is one of very few hosts offering them at all.

データセンターの場所

Here’s where the marketing gets muddled. The locations page says 20 sites across 6 大陸. The game catalogue page says 21. ホームページにはこう書いてあります 25. One product page says “25+”. The company’s own subreddit says 23. So which is it?

The order form settles it, and the answer flatters none of those numbers. Configuring a Rust server exposes 40 location and hardware combinations, と 11 are marked SOLD OUT. That includes London in both tiers, which matters because PingPerfect is a UK company. Sydney’s standard tier, Salt Lake City’s standard tier, カンザスシティー, Moscow and China are also gone. A player on r/Enshrouded confirmed it in July 2026, noting the host “sadly ran out of Australia server spaces.”

Location affects price too. シドニー, São Paulo and Santiago carry a higher hardware surcharge than US or European sites, and Johannesburg is higher still.

パフォーマンスの期待

PingPerfect advertises Ryzen and EPYC CPUs picked for single-core clock speed, DDR5 memory and NVMe (高速ソリッドステートストレージタイプ) ドライブ. That’s the right profile for game servers, which lean hard on one core. No independent benchmark data could be found.

What’s verifiable is the tiering. Standard plans run at 4.5 GHz with “普通” CPU priority, so your server competes with neighbours for processor time. The 5.0 GHz以上 “過激” hardware and higher priority levels are paid upgrades. That structure explains a complaint theme covered below.

The terms are clear on one point: there is no uptime SLA (サービスレベル契約, a contractual uptime commitment with compensation if missed). No uptime percentage appears at all. 会社 “will NOT be held liable for ANY damages arising from ANY disruption of service.”

顧客体験

The rating distribution is bimodal, meaning opinion clusters at the extremes. Of 1,038 レビュー, 940 5つ星です (90.6%) と 43 1つ星です (4.1%). それだけ 55 sit in between. People either love this host or feel cheated by it.

The gap between raw average and published score is worth explaining. Average the stars and you get 4.75. ライブスコアは 4.3, because recent reviews weigh more heavily and PingPerfect’s recent reviews are fewer and more mixed. ただ 33 最後に到着した 12 月, 約 3% of the lifetime total. The company has also switched off review collection.

お客様が賞賛するもの

Support speed dominates, そしてそれは一般的なものではなく具体的​​なものです. Reviewers name individual technicians. 4月のある日 2026 customer wrote: “I have been using hosting companies for 15 年, best one I ever chose.”

Game switching earns steady praise from people running seasonal games. So does the ping-checking tool that tests latency to each location before you buy. The catalogue’s obscure end matters more than the headline count. If you want a Necesse or Ground Branch server, your options are thin, and PingPerfect is usually one of them.

一般的な苦情

The upsell theme is loudest and most persistent. 7月 2026 reviewer accused the company of “intentionally choking server performance on standard plans.” サポート, they said, “aggressively pushes you to upgrade.” That’s a strong accusation and we can’t verify intent. What we can verify is the pricing structure. Standard plans do run at lower clock speed and Normal scheduler priority. The fix is a paid upgrade.

The pattern predates 2026. 12月 2024 a customer bought the cheapest 10-slot Path of Titans plan. Memory hit 104% on a fresh install with no mods. They were told the server wasn’t powerful enough for the game. 9月に 2025 別の報告 “only excuses and up-charges.”

Support depth is the second theme, and it sits against the praise. 5月 2026 reviewer put it sharply: “They advertise that they are incredibly fast with feedback, yes if you are not a customer.” They described problems running for years that ticket staff had never been briefed on. Fast first response, slow root-cause fix.

Billing friction is third. An October 2025 reviewer reported “an unannounced 21% 値上げ, without any grace period,” which is hard to square with terms promising 28 日数通知. Another was refunded 85% of a disputed double-charge. A third waited 18 days for account credit after switching games on a prepaid annual server.

コミュニティからのフィードバック (Reddit & フォーラム)

Community discussion reveals something worth knowing on its own: there isn’t much of it. PingPerfect’s Reddit footprint is thin and mostly old, with substantive threads running from 2017 に 2023. Mentions from 2026 name the host someone happens to use, rather than judging it. The company’s own subreddit has six members.

Where discussion exists, it’s mildly positive. A 2021 r/SCUMgame thread comparing PingPerfect against G-Portal drew this: “quality and performance, no difference! PING PERFECT More options for configuring the server and better Tech Support (fast answer).” Another commenter there: “Since I moved mine to PingPerfect, we have barely experienced server lag.” A 2017 r/pcmasterrace post titled “PSA: Do NOT use PingPerfect for Servers!” describes a billing dispute after cancellation, which rhymes with complaints still appearing today.

A warning if you research this host yourself. Results for “PingPerfect review” are heavily polluted by AI-generated affiliate posts on GitHub Gist pushing discount codes. They quote scores that don’t match live data and describe complaints as nonexistent.

One more pattern should shape how you read the ratings. Across the 60 most recent reviews, 9月 2024 to July 2026, 39 の 49 positive ones arrived through a company-supplied link. Ten of the eleven negatives came from customers who found the platform themselves. Solicited feedback skews positive everywhere, but this split is stark. The company also replied to critical reviews through 2024 と 2025, then stopped. No 1-star review since November 2025 has a response.

サポート品質

The advertised response time depends which page you read. The homepage promises 20 minutes or less. The game catalogue page says under 10 分. The Minecraft page says under 5. The support policy page states no target at all. So which number should you plan around?

Reviews suggest the fast end is real for first contact. But the support policy explains the praise. 含まれています “普通” support is guidance-only: スタッフ “provide the instructions and information necessary to resolve the problem,” and you make the changes. Editing configs, installing mods, adjusting command lines, that’s your job.

Want staff to do it? That’s Platinum Support. The support page prices it at GBP 30 per month per service. The Rust order form charges GBP 15.00 per month plus a GBP 10.00 セットアップ料金. Those figures don’t reconcile, and neither is disclosed until you go looking.

So the fast responses are real, but they’re fast answers to “how do I do this,” not fast fixes. That’s fair at this price. It just isn’t what “24/7 専門家によるサポート” suggests to a first-time buyer.

When to Use PingPerfect

理想的な用途

Small clans running a niche or legacy game: The clearest case. If your game is Necesse, Stormworks, TOXIKK, Ground Branch or Unreal Tournament 2004, the shortlist of hosts is short and PingPerfect is on it. The catalogue’s long tail is the real product.

Groups that rotate games: Switching games without cancelling or reordering is unusual. Play Valheim for two months, then Palworld, then something else, without a new order each time.

People who want a human reply quickly: If you’re comfortable making config changes yourself, the support model fits. You want someone to tell you which line to edit, and the response times back that up.

感謝していただけると幸いです

• 支払う前にテストしたい, because the 48-hour trial is the full service with no feature restrictions
• You’ve been burned by renewal price jumps elsewhere, because these prices don’t change at renewal
• You need to check latency before committing, because the location ping tool lets you test first
• You want cPanel web hosting alongside your server without a second bill

When NOT to Use PingPerfect

誰にとっても合うホストはいない. PingPerfect isn’t right if:

他の場所を探す

You’re hosting mainstream Minecraft on a budget: USD 17.62/mo for a 20-slot server is three to five times what Minecraft specialists charge. You’re paying for catalogue breadth you won’t use.

You want performance included, not configured: Extreme hardware costs USD 20.27/mo more and Realtime priority another USD 9.23. Hosts shipping one spec at one price are less work and often cheaper.

You need a contractual uptime commitment: SLAはありません. No percentage, no credits, and an explicit disclaimer of liability. Fine for a hobby server. Not fine for anything with revenue attached.

Your players sit in a specific region: Check availability first. ロンドン, Sydney standard, Salt Lake City standard, カンザスシティー, Moscow and China were all sold out at the time of writing.

あなたの状況に対する危険信号

• 電話サポートは必須です: 何もありません. チケットのみ
• You’re buying a dedicated server: 返金不可, 例外はありません, and the cheaper machine has a stated wait of over two weeks
• You cancel on short notice: 以下より少ない 10 days notice means you pay the full month

PingPerfect Plans and Pricing

まずは良いニュースです. PingPerfect doesn’t play the promotional-rate game. 1 か月目に支払う金額は 12 か月目に支払う金額となります, which puts it ahead of most shared hosting brands.

⚠️価格に関する警告: The shock here isn’t renewal, it’s configuration. A 50-slot Rust server advertises at USD 14.21/mo. 追加します 5.0 GHz Extreme hardware, Realtime CPU priority and the faster NVMe Pro storage. You’ve added no extra slots and no extra RAM. The same server now costs USD 46.14/mo, これは 3.25バツ the advertised price for the performance the marketing copy describes.

Game Servers

さび, 50 スロット: USD 14.21/mo (英ポンド 10.49). 含まれるもの 4.5 GHz Normal hardware, Normal CPU priority, 9 GB RAM, だいたい 100 GB NVMe SSD. 100 slots is USD 40.59/mo, 200 slots USD 87.21/mo.

マインクラフト: USD 17.62/mo for 20+ スロットと 6 GB RAM, USD 27.43/mo for 50+ スロット, USD 62.46/mo for 100+ slots on Extreme hardware.

知る価値がある: all three prebuilt Rust tiers ship with Normal CPU priority, 米ドルを含む 87.21 1. Paying more for slots doesn’t buy scheduler priority.

The Add-On Ladder

This is where the real pricing lives. 毎月, on top of the base:

• Extreme Hardware (5.0 GHz以上): +米ドル 20.27 in US and Europe, +米ドル 27.03 in Sydney, São Paulo and Santiago, +米ドル 33.79 ヨハネスブルグで
• CPU Priority: Above Normal +USD 3.08, High +USD 6.15, Realtime +USD 9.23
• NVMe Pro SSD, として販売される “5x Faster”: +米ドル 2.43
• Extra RAM: +米ドル 3.28 為に 10 GB, rising to +USD 40.83 為に 42 GB
• Extra slots: +米ドル 11.67 為に 100, up to +USD 46.70 為に 250
• Platinum Support: +USD 18.45/mo plus a USD 12.30 1回限りのセットアップ料金

VPSホスティング

Linux VPS specs are generous for the money:

• ダート: 1 vCPU, 8 GB RAM, 50 GBディスク, 500 GB帯域幅. GBP 8.00/mo
• Grass: 2 vCPU, 15 GB RAM, 100 GBディスク, 1 TB帯域幅. GBP 15.01/mo
• Stone: 4 vCPU, 30 GB RAM, 200 GBディスク, 2 TB帯域幅. GBP 30.03/mo
• Granite: 6 vCPU, 45 GB RAM, 300 GBディスク, 3 TB帯域幅. GBP 45.05/mo

Only three VPS locations exist: ダラス, ニューヨーク, and France at GBP 1.00 追加. One caveat before ordering. 現在 27 7月 2026, the VPS landing page at pingperfect.com/vps returns a PHP fatal error and displays nothing. The store pages behind it work, but the page the navigation menu points at is broken.

専用サーバー

Ryzen 5 7600バツ: from USD 237.99/mo, と 64 GB DDR5, 1 TB NVMe and 10 結核転送 10 Gbpsポート. Stated wait: “in excess of 2 数週間。” The Ryzen 9 7950バツ is from USD 368/mo with 128 に 192 GB DDR5 and a stated wait of about 7 日々. Windows adds USD 15/mo, the game panel USD 25.37/mo, and Frankfurt or Paris USD 30/mo.

ウェブホスティング

Four cPanel tiers in pounds, unchanged since at least late 2024:

• 無料: 1 GB. Existing game server customers only
• スターター: 1.99ポンド/月, 5 GB
• プレミアム: 4.99ポンド/月, 10 GB, 100 メールボックス
• 仕事: 8.99ポンド/月, 10 GB, 50 GB帯域幅, 無制限のメール

注意すべき隠れたコスト

• バット: チェックアウト時に追加されました, not during configuration. One customer reported a server priced around EUR 16 becoming EUR 20+ at payment, after depositing funds
• Refund fee: the 48-hour guarantee deducts “3% + GBP 0.20” in processing fees
• キャンセル: 少なくとも 10 日数通知, or you’re billed the full month
• Dedicated servers and domains: 返金不可, 例外はありません

価格決定の評決

Flat pricing is a real advantage. But the entry prices aren’t competitive on their own terms. 米ドル 17.62 for a 20-slot Minecraft server sits well above hosts charging USD 3 米ドルへ 7 for comparable plans, and that’s before priority upgrades. 私たちの Minecraft server hosting comparison shows where those cheaper options sit.

Annual billing helps less than you’d expect. Affiliate pages quote a flat 15% for paying yearly. We measured it. A Linux VPS is exactly 15% cheaper annually. But a base Rust server costs USD 158.11 a year against USD 170.52 毎月, closer to 7%.

PingPerfect Transparency Score

How upfront is PingPerfect with the information that affects your decision?

• 企業情報: Good – Pingperfect Ltd is a clearly identified UK company trading since 2013, with accessible contact routes.
• 価格の透明性: Limited – Flat pricing with no renewal trick is genuinely good, and the order form lists every add-on openly. しかし、 “から” figures sit 3.25x below a properly specced server. VAT appears only at checkout, and Platinum Support carries two prices on two pages.
• 技術文書: Limited – The knowledgebase is large and hardware descriptions are specific. それに対して, location counts vary from 20 に 25 across five pages and the game count varies from 200 to nearly 300. The VPS landing page has been serving a PHP error.
• 条項 & ポリシー: Limited – The terms are clear and readable. What they say is less reassuring: no uptime commitment, no liability for data loss, backups not guaranteed, 10 days notice to cancel. The “質問はありません” refund on product pages also contradicts the fee in the terms.

全体的な透明性: 混合. PingPerfect is honest where many hosts aren’t, on renewal pricing. It’s vague where many are clear, on capacity, uptime and what support includes. Nothing is hidden exactly. It’s just spread across pages that contradict each other.

Alternatives to PingPerfect

For Cheaper Minecraft: Apexホスティング

From USD 4.49/mo, with Minecraft plans from USD 7.49/mo against PingPerfect’s USD 17.62. If Minecraft is your only game, the catalogue breadth is wasted spend. Apex appears in our ゲームサーバーホスティングの比較 alongside PingPerfect.

For Flat Specs Without Upgrade Tiers: ノードクラフト

Lite plans from USD 5.96/mo and Pro from USD 9.98/mo, with no CPU priority ladder to climb. You get what the plan says.

For Budget Breadth: ZAPホスティング

From around USD 3.90/mo with a similarly wide catalogue. The closest match to PingPerfect’s “we host everything” position at a lower entry price.

For Full Control: A Plain VPS

If you’d rather run the game binary yourself, a general-purpose VPS is usually cheaper per gigabyte and has no priority tiers. 私たちの VPS ホスティング ガイド オプションをカバーします. If you need the whole machine, 私たちの 専用サーバーガイド lists providers well below PingPerfect’s USD 237.99 エントリ.

結論

この結果をコピーする

PingPerfect earns 4.3/5 横切って 1,038 レビュー. The score is honest about a real split: excellent responsiveness next to a pricing structure that keeps performance behind a paywall.

結論

90.6% のレビューが 5 つ星です, yet the time-weighted score is 4.3 そしてだけ 33 reviews landed in the past year. This is a host coasting somewhat on earlier goodwill. It delivers fast, friendly support and a catalogue nobody matches at the obscure end. It falls short on entry-level value, on capacity in several advertised locations, and on any uptime commitment.

Buy it if you’re running a niche game for a small group and you’ll use the 48-hour trial properly. Skip it if you’re hosting mainstream Minecraft, need an SLA, or don’t want to price six add-ons before you know what you’re spending.

その他のオプションについては, ご覧ください ゲームサーバーホスティングの比較, where PingPerfect sits alongside eleven alternatives. UK buyers can also check our 英国のウェブホスティングガイド.

よくある質問

Is PingPerfect good for beginners?

部分的に. The game panel is well liked and setup is quick. But included support is guidance-only, so staff tell you how to edit configs rather than editing them for you. Hands-on help is a paid add-on.

Is PingPerfect worth the price?

It depends on your game. Prices don’t rise at renewal, which is a real advantage. But entry prices are high and the advertised figure isn’t the real one. A 50-slot Rust server starts at USD 14.21/mo and reaches USD 46.14 once you add the hardware and priority the marketing describes.

顧客が最も不満を感じていることは何ですか?

3つのこと. アップセル, with several reviewers saying standard plans underperform until you pay more. Support depth, where first replies are fast but hard problems drag. And billing, including a reported 21% price rise in October 2025 with no notice.

How does PingPerfect compare to G-Portal?

Community feedback favours PingPerfect. Reddit users who switched from G-Portal report less lag and better configuration options, though one found performance identical. Support speed is the more consistent difference.

Does PingPerfect offer a free trial?

はい, 48 hours with full access and no feature restrictions. One per customer, and a repeat trial order is charged at the normal rate. Open a ticket before it expires if you want to keep your data.

Does PingPerfect offer refunds?

Game servers and web hosting carry a 48-hour money-back guarantee. Product pages call it “質問はありません,” but the terms deduct 3% plus GBP 0.20 and require you to keep responding to your ticket. Dedicated servers and domains aren’t refundable at all.

PingPerfect のユーザーレビュー