このページで: [隠れる]
短い答え: Hetzner は、非常に低価格で生のサーバー能力を必要とする開発者や技術チームに最適です. 手持ちホスティングやワンクリック管理ホスティングが必要な初心者にはあまり理想的ではありません. このドイツの会社は、以来サーバーをレンタルしています。 1997. It has built a cult following for cheap, fast cloud and dedicated machines.
This review pulls from aggregated Trustpilot ratings, official Hetzner specs, 独立したベンチマーク, and candid threads on Reddit, ハッカーニュース, and LowEndTalk. アフィリエイト中心のレビューとは異なります, we include the account-verification complaints and the recent price hikes that other sites skip. We also show the gap between Hetzner’s “平均” company rating and its higher cloud-specific score.
総合評価: Hetzner Online scores 3.2/5 on Trustpilot across about 2,827 レビュー. Its cloud-specific page sits higher at 4.0/5. Strengths include cheap entry pricing, fast NVMe servers, and generous included traffic. The most common complaints involve strict identity checks on new accounts and occasional account suspensions. 開発者に最適, sysadmins, and cost-conscious teams who can manage their own servers.
サイトに訪れる 
| 名前 | ヘッツナーオンライン |
| 総レビュー | 2351 |
| 平均スコア | 3.1 |
| Webサイト | https://www.hetzner.com/ |
| 住所 | 産業分野. 25, グンツェンハウゼン, ドイツ |
| サーバーの場所 |  ドイツ,  フィンランド |
レビュー数
平均. レビュースコア
顧客サポート
ノート: Hetzner raised prices three times in 2026, with the June increase more than doubling some cloud lines. It also added a Singapore data center in 2024. So older reviews praising its prices are now partly out of date.
機能とサービス
What Hetzner sells is infrastructure, 手で握っていない. Most of its products are unmanaged. That means you get a bare server and you run it yourself. This is the trade-off behind the low prices, and it shapes who should buy here.
提供されるホスティングのタイプ
- クラウドサーバー (ヘッツナークラウド) – a VPS (仮想プライベートサーバー, a slice of a physical machine that acts like your own), billed by the hour or month
- Dedicated Root Servers – a full physical machine reserved for you (root means full admin access)
- Web Hosting – classic shared hosting (many sites on one server) for websites and email
- Storage Box and Storage Share – cheap backup storage and managed Nextcloud (an open-source file-sync platform)
- Extras – Managed Server, コロケーション, ドメイン, ロードバランサ
お客様が強調する主な機能
- NVMe SSDストレージ – NVMe is the fastest common type of solid-state drive, and it’s standard on cloud and most dedicated plans.
- 20 TB を含むトラフィック – European cloud servers include far more bandwidth than most rivals at the same price.
- 無料のDDoS防御 – defense against traffic floods meant to knock a server offline, 追加料金なしで含まれています.
- API and hourly billing – an API (a way for code to create and destroy servers automatically) makes Hetzner a favorite for automation.
- EU のデータ常駐性 – German and Finnish data centers keep data under GDPR (the EU’s strict data-protection law).
データセンターの場所
The company owns data center parks in Nuremberg and Falkenstein in Germany. It also runs a park in Tuusula, near Helsinki in Finland. It rents space in Ashburn, バージニア州とヒルズボロ, Oregon in the United States, and opened a Singapore location in 2024. Picking a region near your users lowers latency (サーバーが応答するまでの遅延). One catch matters here. European servers include 20 TB のトラフィック, but US servers include just 1 TB and Singapore only 0.5 TB.
パフォーマンスの期待
Independent benchmarks back up the speed claims. In one test of a CPX22 cloud server, the AMD processor scored about 939 in Geekbench 6 single-core (a standard CPU benchmark). The NVMe storage handled roughly 40,900 random read operations per second. Network throughput hit 8 Gbps in Amsterdam with 29 ミリ秒遅延. The weak spot is Asia-Pacific. The same test measured 184 ms latency to Singapore. So Hetzner suits European and US audiences best. 1 つの注意点: Hetzner offers no formal uptime SLA (サービスレベル契約, 契約上の稼働時間の約束) on cloud servers.
顧客体験
Sentiment splits in an interesting way. Trustpilot について, the main Hetzner Online GmbH page sits at 3.2/5, 評価された “Average.” The cloud-specific page scores 4.0/5, 評価された “Great.” On G2, where reviewers tend to be technical users, it rates higher still at 4.4/5. That gap tells a story. People who use the product tend to love it. People who hit the abuse desk or billing department often don’t.
お客様が賞賛するもの
Value and performance come up again and again. Reviewers repeatedly call Hetzner the best price-to-performance option on the market. Long-term users mention running businesses on it for seven years or more without trouble.
Reliability is the second big theme. Many cite stable uptime and fast servers over years of use. The flat, no-contract pricing also earns praise. You can cancel anytime, and there’s no lock-in.
一般的な苦情
Identity verification leads the list. New accounts are often asked for a passport or ID before activation. This frustrates first-time buyers who expect instant signup.
Account suspensions come next. Some users report accounts deactivated without a clear reason, usually flagged by automated abuse detection. Billing disputes also appear. A minority report charges continuing after they tried to cancel, often because they cancelled the wrong way. And a slice of negative reviews mention slow or terse support replies.
コミュニティからのフィードバック (Reddit & フォーラム)
Trustpilot を超えて, developer communities are candid. On Hacker News and LowEndTalk, the recurring theme is the new-account ID check. Hetzner says its very low prices attract scammers and spammers, so it verifies identity to protect the network. It then deletes the documents in line with GDPR.
Reactions are mixed. Some users sent a passport copy with no issue. Others refused on privacy grounds. A few were offered a small PayPal verification charge instead. The other common warning? Don’t run anything that looks like abuse, such as mass email or port scanning, or the automated system may suspend you fast. On the praise side, the same communities consistently recommend Hetzner as the best-value VPS and dedicated host in Europe.
サポート品質
Support runs mostly through email and a ticket system. Phone lines exist for dedicated servers and the web hosting XL plan, but cloud products have no phone support. There’s no broad 24/7 ライブチャット. Reviews describe the team as technically sharp but sometimes slow, and stricter than average on abuse and verification. For an unmanaged host, that’s roughly the norm. Just don’t expect a managed host’s level of hand-holding.
When to Use Hetzner
Hetzner is a strong choice in specific scenarios.
理想的な用途
Developers and sysadmins: フルルートアクセス, API, 時間単位の課金, and snapshots make it a playground for people who know Linux. サーバーをスピンアップできます, テスト, and destroy it in minutes.
Cost-conscious teams: The price-to-performance is hard to beat, especially for European and US workloads. The same money buys more CPU and RAM than at most rivals.
Privacy and GDPR-focused projects: German and Finnish data centers keep data in the EU under strict law. That matters for European businesses and public-sector work.
感謝していただけると幸いです
- You want raw VPS or dedicated power, because Hetzner sells hardware cheaply
- You run European traffic, because EU cloud servers include 20 TB の転送
- You manage your own stack, because the API and snapshots make automation easy
- You hate contracts, because billing is monthly with no lock-in
When NOT to Use Hetzner
誰にでも合うホストはいない. Hetzner isn’t the right choice if a few things are true for you.
他の場所を探す
マネージドホスティングが必要です: Hetzner servers are unmanaged. You patch, 安全, and maintain them yourself. Beginners are usually better off with a managed WordPress host.
You target Asia-Pacific: The single Singapore region and 184 ms latency make it a poor fit for a mainly Asian audience.
You need managed databases or a guaranteed SLA: Hetzner cloud offers neither. If uptime guarantees are contractual for you, look at a larger cloud provider.
あなたの状況に対する危険信号
- You want one-click everything and live chat: support is ticket-first and technical, not consumer-friendly.
- You can’t or won’t verify your identity: flagged new accounts may need a passport or ID, with no way around it.
- You run gray-area workloads: aggressive abuse detection can suspend accounts quickly.
- You need deep documentation: guides are thinner than at DigitalOcean or AWS.
これらのいずれかに該当する場合, 以下の代替案を検討してください.
- ヘッツナー オンライン レビュー ドイツから
| 平均点 | 3.70 |
| レビュー数 | 837 レビュー |
- ヘッツナー オンライン レビュー イギリスからです
| 平均点 | 2.66 |
| レビュー数 | 171 レビュー |
- ヘッツナー オンライン レビュー アメリカ合衆国から
| 平均点 | 2.90 |
| レビュー数 | 131 レビュー |
- ヘッツナー オンライン レビュー フランスから
| 平均点 | 3.21 |
| レビュー数 | 124 レビュー |
- ヘッツナー オンライン レビュー オーストリアから
| 平均点 | 3.62 |
| レビュー数 | 88 レビュー |
- ヘッツナー オンライン レビュー トルコから
| 平均点 | 2.90 |
| レビュー数 | 80 レビュー |
- ヘッツナー オンライン レビュー ウクライナ出身
| 平均点 | 1.98 |
| レビュー数 | 76 レビュー |
- ヘッツナー オンライン レビュー デンマークから
| 平均点 | 3.63 |
| レビュー数 | 76 レビュー |
- ヘッツナー オンライン レビュー オランダから
| 平均点 | 3.40 |
| レビュー数 | 72 レビュー |
- ヘッツナー オンライン レビュー ロシアから
| 平均点 | 2.38 |
| レビュー数 | 70 レビュー |
- ヘッツナー オンライン レビュー イタリアから
| 平均点 | 3.45 |
| レビュー数 | 66 レビュー |
- ヘッツナー オンライン レビュー インドから
| 平均点 | 2.91 |
| レビュー数 | 56 レビュー |
- ヘッツナー オンライン レビュー スイスから
| 平均点 | 2.55 |
| レビュー数 | 52 レビュー |
- ヘッツナー オンライン レビュー スペインから
| 平均点 | 3.05 |
| レビュー数 | 51 レビュー |
- ヘッツナー オンライン レビュー スウェーデンから
| 平均点 | 2.89 |
| レビュー数 | 38 レビュー |
- ヘッツナー オンライン レビュー ベルギーから
| 平均点 | 2.85 |
| レビュー数 | 36 レビュー |
- ヘッツナー オンライン レビュー ルーマニアから
| 平均点 | 3.39 |
| レビュー数 | 31 レビュー |
- ヘッツナー オンライン レビュー ポーランドから
| 平均点 | 3.71 |
| レビュー数 | 28 レビュー |
- ヘッツナー オンライン レビュー カナダから
| 平均点 | 2.60 |
| レビュー数 | 28 レビュー |
- ヘッツナー オンライン レビュー エジプトから
| 平均点 | 2.42 |
| レビュー数 | 27 レビュー |
- ヘッツナー オンライン レビュー ブルガリアから
| 平均点 | 1.82 |
| レビュー数 | 27 レビュー |
- ヘッツナー オンライン レビュー フィンランドから
| 平均点 | 3.47 |
| レビュー数 | 23 レビュー |
- ヘッツナー オンライン レビュー ブラジルから
| 平均点 | 3.39 |
| レビュー数 | 20 レビュー |
- ヘッツナー オンライン レビュー ノルウェーから
| 平均点 | 3.55 |
| レビュー数 | 19 レビュー |
- ヘッツナー オンライン レビュー アラブ首長国連邦から
| 平均点 | 3.46 |
| レビュー数 | 18 レビュー |
- ヘッツナー オンライン レビュー パキスタンから
| 平均点 | 3.82 |
| レビュー数 | 17 レビュー |
- ヘッツナー オンライン レビュー ギリシャから
| 平均点 | 3.06 |
| レビュー数 | 17 レビュー |
- ヘッツナー オンライン レビュー イスラエルから
| 平均点 | 3.21 |
| レビュー数 | 17 レビュー |
- ヘッツナー オンライン レビュー セルビアから
| 平均点 | 3.13 |
| レビュー数 | 16 レビュー |
- ヘッツナー オンライン レビュー ポルトガルから
| 平均点 | 3.62 |
| レビュー数 | 16 レビュー |
Hetzner Plans and Pricing
Pricing is Hetzner’s main draw. There are no fake “1年生” discounts here. You pay a flat monthly rate with no contract, and you can cancel anytime. Here’s the honest part, けれど. Prices are not as cheap as they were a year ago.
⚠️価格に関する警告: Hetzner has no promo-then-renewal trick, どれが爽やかですか. But it raised prices three times in 2026, and the June increase more than doubled some cloud lines. European prices also exclude VAT (value-added tax), 合計すると 19% for many buyers. Dedicated servers carry a one-time setup fee, and cloud backups plus a public IP address cost extra. The sticker price is rarely the final price.
クラウドサーバー (VPS)
Shared vCPU plans share processor cores with other users. A vCPU is a virtual processor core. Here’s where the 2026 price story matters most.
- CX line (インテル, コストが最適化された): from EUR 5.49/mo for the CX23 (2 vCPU, 4 GB RAM, 40 GB NVMe, 20 TBトラフィック). An even cheaper Arm-based line (カックス, using energy-efficient Arm chips) is also available.
- CPX line (AMD): from EUR 19.49/mo for the CPX22 (2 vCPU, 4 GB RAM). This line more than doubled on June 15, 2026.
- CCX line (専用vCPU): from EUR 42.99/mo for the CCX13 (2 reserved vCPU, 8 GB RAM). It jumped roughly 169% in the same June update.
That June 2026 increase is the headline. The cost-optimized CX and Arm lines stayed cheap, but the AMD and dedicated-vCPU lines lost much of their old bargain status. Existing servers keep their old price. A rescale moves you to the new one.
All EU cloud servers include 20 TB のトラフィック. Add roughly EUR 0.50/mo for a primary IPv4 address (the standard internet address format), or run IPv6-only for free. Automated backups add 20% to the server price.
専用サーバー
で開始: about EUR 44/mo for an EX44 (インテル Core i5-13500), またはユーロ 46 to 49/mo for an AMD AX42.
Most dedicated servers carry a one-time setup fee. The AX42’s was about EUR 39. The Server Auction sells older hardware cheaper, often with no setup fee. ノート: monthly prices rose on June 15, 2026, though setup fees dropped at the same time.
ウェブホスティング
Classic shared hosting comes in S, M, L, and XL packages, からの範囲 10 GBから 300 GBのストレージ. Each includes unlimited mailboxes, 無料のSSL (the certificate that encrypts data and shows the browser padlock), 毎日のバックアップ, ワンクリックの WordPress インストーラー. Only the top XL plan includes phone support, and it runs roughly EUR 17 に 19 月額. Hetzner doesn’t advertise the smaller-tier prices prominently, and the web hosting line targets European site owners more than a global audience.
注意すべき隠れたコスト
- バット: European prices exclude tax, まで 19% extra for many customers
- IPv4アドレス: about EUR 0.50/mo per cloud server
- Cloud backups: 余分な 20% of the server price
- Dedicated setup fee: 一度, varies by server
- ドメイン: 別売り, no free domain bundled in
価格決定の評決
The picture is now split. The cost-optimized CX and Arm cloud servers, plus the bare-metal dedicated machines, are still among the cheapest fast, EU-based hardware you can rent. The AMD and dedicated-vCPU cloud lines are no longer the steal they once were. Check which line you’re buying. Then budget for VAT and add-ons so the final bill doesn’t catch you off guard.
- 帯域幅 10.24 GB
- 無制限のサイト数
- 帯域幅無制限
- 無制限のサイト数
- 帯域幅無制限
- 無制限のサイト数
- 帯域幅無制限
- 無制限のサイト数
- CPU 1 芯
- 羊 1 GB
- CPU 2 コア
- 羊 2 GB
Hetzner Transparency Score
We assess how upfront Hetzner is with important information.
- 企業情報: Excellent – ownership, German registration, and data center locations are all public and easy to find.
- 価格の透明性: Good – flat prices with no promo tricks, but VAT, IPv4, and backup add-ons aren’t obvious upfront, and web hosting prices are hard to locate.
- 技術文書: Good – specs and locations are clear, though setup guides are thinner than rivals and there’s no cloud uptime SLA.
- 条項 & ポリシー: Good – a 14-day right of withdrawal follows German consumer law, しかし “cancel order” 対 “cancel server” distinction trips people up.
全体的な透明性: 平均以上. Hetzner doesn’t hide its prices behind fake discounts, which already beats most budget hosts. The main gaps are the add-on costs and the verification process, which catch newcomers off guard.
Alternatives to Hetzner
If Hetzner doesn’t fit your needs, これらの代替案は一般的なギャップに対処します.
For More RAM and Storage Per Euro: コンタボ
コンタボ, another German host, often bundles more memory and disk at a lower price. The trade-off is that benchmarks and support reliability tend to lag Hetzner. 私たちのを参照してください Contabo vs Hetzner comparison for the full breakdown.
For Managed, Global Flexibility: カマテラ
Kamatera offers managed options, hourly scaling, and data centers across more regions. That helps if you need Asia-Pacific coverage or more hand-holding than Hetzner provides. 私たちのを参照してください Kamatera vs Hetzner comparison.
For Better Docs and Managed Services: DigitalOcean または Vultr
Both cost more than Hetzner but add managed databases, ワンクリックアプリ, and far deeper tutorials. They’re a good pick if you’ll trade some price for polish and beginner-friendly tooling.
For a wider view, ご覧ください 最高のクラウドホスティングガイド. ベアメタル用, 私たちのをチェックしてください 専用サーバーガイド.
結論
Hetzner earns a clear recommendation for the right user. と 3.2/5 on the main Trustpilot page and 4.0/5 on its cloud page, the scores reflect a great product wrapped in a strict, no-frills operation.
結論
The host still delivers some of the best price-to-performance in European hosting, especially on its cost-optimized cloud servers and bare-metal machines. The catch is that it’s unmanaged, support is ticket-first, and new accounts can face ID checks. If you’re a developer or technical team, it’s one of the best deals online. If you want a beginner-friendly managed host, 他の場所を見てください.
その他のオプションについては, ご覧ください ドイツのウェブホスティングガイド, where Hetzner competes with other EU providers.
よくある質問
Is Hetzner good for beginners?
正直に, あまり. Hetzner cloud and dedicated servers are unmanaged, so you handle setup, 安全, and updates yourself. The web hosting plans are friendlier and include a one-click WordPress installer. But true beginners are usually better off with a managed host.
Is Hetzner worth the price?
It depends which product you pick. The cost-optimized CX cloud servers and bare-metal dedicated machines are still excellent value. But the June 2026 hike more than doubled the AMD and dedicated-vCPU cloud lines, so check which one you’re buying. European prices also exclude VAT.
顧客が最も不満を感じていることは何ですか?
The top complaint is identity verification. New accounts are often asked for a passport or ID before activation. Others mention sudden account suspensions from automated abuse checks, plus occasional slow support replies.
How does Hetzner compare to Contabo?
Hetzner usually wins on speed, 信頼性, and network quality. Contabo often wins on raw RAM and storage per euro. See our full Contabo vs Hetzner comparison for the side-by-side details.
Why does Hetzner ask for my passport?
Its low prices attract scammers, so Hetzner verifies new accounts it considers risky. The company says it deletes the documents after checking, in line with GDPR. Not everyone is asked, but flagged signups can’t skip it.
Does Hetzner offer refunds?
はい. New customers get a 14-day right of withdrawal under German law, covering most services except domains. 以内にキャンセル 14 days for a refund. 使用 “cancel order,” いいえ “cancel server,” to avoid paying for the first month.
