FastHosts – 15300 カスタマーレビュー: 分析 (7月 2026) - JA

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FastHost の概要

名前	FastHosts
総レビュー	15300
平均スコア	4.3
電話	44 (0)808 1686 777
Eメール	[email protected]
Webサイト	https://www.fasthosts.co.uk
住所	ディスカバリーハウス, 154 サウスゲートストリートグロスターgl12exUK
サーバーの場所	イギリス

FastHosts にアクセス

レビュー数

15.3k +多くの

* FastHostsは広く使用されているホスティングです, それ以上のものを集めました 15300 運用開始からのレビュー. 人々はホストについて自分の意見を表明します, 詳細をほとんど共有しないままにする.

平均. レビュースコア

4.3ポジティブ

* スコアリング 4.3 on average is a confirmation on how great the workforce behind FastHosts are.

顧客サポート

ポジティブ評価

* Support for FastHosts is fast and to the point. 消費者は彼らの効率に感謝しています.

機能とサービス

Based in Gloucester, Fasthosts is a UK hosting company through and through. It started in 1999 and was bought by German group United Internet in 2006, the same parent behind IONOS. Despite that ownership, it still runs its own UK data centres and UK-based support.

提供されるホスティングのタイプ

• Shared Hosting – four tiers aimed at small business and personal sites
• VPS Hosting – unmanaged virtual servers (VPS, または仮想プライベートサーバー, gives you a dedicated slice of a physical machine)
• Dedicated Servers – single-tenant physical machines with full root access (root access means complete administrative control)
• WordPress Hosting – shared plans with a one-click WordPress installer
• ウェブサイトビルダー, Eメール, and domains – bundled add-ons across most plans

お客様が強調する主な機能

集計されたレビューに基づく, いくつかの機能が何度も登場します:

• UK data centres – lower latency (delay before the server responds) for British visitors
• Free SSL certificates – SSL (セキュア・ソケット・レイヤー) encrypts traffic and is included on every plan
• Included backups – automated restore points, though frequency varies by plan
• 24/7 phone support – rare at this price point, and a recurring point of praise
• NVMe storage on VPS – NVMe (より高速なタイプの SSD ストレージ) improves read and write speeds

データセンターの場所

Fasthosts runs UK data centres in Gloucester and Worcester. The Worcester site opened in October 2022 and cost a reported £21 million. Both are powered by 100% 再生可能エネルギー, with solar panels supplying part of the Worcester facility. Through the wider United Internet group, additional locations in mainland Europe and the US are available for some products. For a UK audience, local hosting is the real draw here. It cuts the physical distance data travels, which helps page load times for British visitors. See how UK options stack up in our 英国のウェブホスティングガイド.

パフォーマンスの期待

We don’t run our own server tests, so this is based on third-party benchmarks and user reports. Fasthosts advertises up to 99.999% uptime on VPS plans. Independent reviews report closer to 99.9% 実際には, which is still solid. Page load times in the UK sit around 1.2 秒, with a TTFB (最初のバイトまでの時間, サーバーが応答を開始するまでの時間) 近く 145 milliseconds in one recent test. Performance drops off for visitors in Asia and Oceania, as you’d expect from a UK-focused host.

顧客体験

Fasthosts holds a 4.8/5 “素晴らしい” rating on Trustpilot across more than 19,000 レビュー. Strong on paper. The distribution is where it gets interesting.

約 86% の査読者が与える 5 出演者. 別 7% ただ与える 1 星. Almost nothing sits in between. People tend to love Fasthosts or feel burned by it, with few in the middle. Two caveats keep that 4.8 正直. Fasthosts invites customers to review, which nudges averages up. And unprompted forum feedback, 以下で説明します, runs harsher than the star rating suggests.

お客様が賞賛するもの

Support keeps coming up as the standout. Multiple reviews mention fast, competent help from UK-based agents, often reached in a single step. For a host at this price, 持つ 24/7 phone support at all is unusual.

UK infrastructure is the second recurring theme. Customers running British sites report good load times and appreciate that data stays in the UK. That matters for latency and for data-residency peace of mind.

Reliability gets consistent nods too. Uptime holds up well for most users, and the renewable-energy data centres are a genuine selling point for environmentally minded buyers.

一般的な苦情

Renewal pricing is the top gripe. Customers feel blindsided when the GBP 1 teaser jumps to the full rate. The increase is disclosed, but it’s not front and center.

Cancellation is the second big one. Reviews describe a process that’s slow and easy to get wrong. Some users report being charged after they thought they’d cancelled.

The custom control panel draws mixed feedback. Beginners find it fine. People migrating from cPanel hosts often find it limiting and unfamiliar.

コミュニティからのフィードバック (Reddit & フォーラム)

厳選されたレビュー サイトを超えて, Reddit threads paint a blunter picture. These posts are unprompted, so they skew more critical than Trustpilot’s invited reviews.

Contracts and billing are the recurring red flag. In an r/VPS thread titled “Warning for Fasthosts.co.uk,” a user cautioned that plans can carry a 12-month minimum term even when the payments look monthly. A separate r/webhosting poster was blunter, calling Fasthosts the “only webhost” where cancelling was a fight, when every other host let them “cancel whenever.”

It’s not all billing. One WordPress user in r/webhosting found the company “really difficult to deal with” と “stuck in the 1990s,” a jab at the dated control panel. 良い面としては, long-term customers in these threads still defend the reliability and the UK support.

The through-line? The hosting itself is fine. The commercial terms frustrate people. Two gotchas cause most of the grief: monthly shared services bill every 28 days rather than per calendar month, and auto-renewal is on by default. Turn off auto-renew for each service the day you sign up, and check the minimum term before you pay. That one habit avoids the most common Fasthosts complaint.

サポート品質

Support is Fasthosts’ strongest area. Phone lines run 24/7 on a UK number. Live chat is available Monday to Friday, roughly 9am to 8pm GMT, though it needs an account login. Email tickets are handled anytime, with slower turnaround on weekends. Reviews rate the pre-sales and technical help highly. The friction shows up in billing and cancellation, not in day-to-day technical support.

When to Use Fasthosts

In the right situation, Fasthosts is a strong choice. A few scenarios fit it best:

理想的な用途

UK small businesses: Local data centres mean lower latency for British visitors and simpler data-residency compliance. If your audience is mostly in the UK, this is a real advantage.

Beginners who want a safety net: The 24/7 phone support and included SSL make first-time hosting less scary. You can actually call someone when something breaks.

Buyers who value real phone support: Most budget hosts push you to chat or tickets only. Fasthosts still answers the phone, day or night.

感謝していただけると幸いです

• You run a UK-focused site, because the servers are physically close to your audience
• You want green hosting, because the data centres run on 100% 再生可能エネルギー
• You need Windows hosting, because Fasthosts supports both Windows and Linux
• You want everything from one UK provider, because domains, Eメール, and hosting bundle together

When NOT to Use Fasthosts

誰にでも合うホストはいない. Fasthosts isn’t the right call if:

他の場所を探す

You want the lowest long-term price: The renewal jumps make the three-year cost middling. Budget-first buyers can do better elsewhere.

You need managed VPS or hands-off servers: VPS と専用プランは管理対象外です. 更新を処理するのはあなたです, 安全, and admin yourself, or you pay extra for a control panel. For a managed experience, ご覧ください 専用ホスティングガイド.

You serve a global audience: Performance is built around UK and European visitors. Traffic from Asia and Oceania sees slower load times.

あなたの状況に対する危険信号

• cPanelが欲しい: Shared hosting uses a custom panel, and cPanel isn’t the default
• 突然の請求が嫌い: The 28-day cycle and default auto-renew catch people out
• You cancel services often: Reviews consistently flag cancellation friction
• You want managed WordPress at scale: The WordPress offering is basic shared hosting, マネージドプラットフォームではない

これらのいずれかに該当する場合, check the alternatives below before committing.

Fasthosts Plans and Pricing

Fasthosts leans hard on introductory pricing. The headline rates look cheap. The standard rates that kick in afterward are a different story, so read this section carefully before you commit.

⚠️更新に関する警告: Fasthosts advertises shared hosting from GBP 1/mo (約米ドル 1.27), but that’s a 3-month intro rate. The entry Start plan then renews at GBP 5.75/mo (約米ドル 7.30). それは 475% ジャンプ. The Grow plan is starker: 99p/mo intro becomes GBP 8/mo, roughly eight times the intro price. 標準料金の予算, not the teaser.

共有ホスティング

始める: GBP 1/mo intro (3 月), renews at GBP 5.75/mo (約米ドル 7.30). Includes 100GB SSD storage, 1 Webサイト, 1 電子メールアドレス, 無料のSSL, 1年間の無料ドメイン.

育つ: 99p/mo intro (12 月), renews at GBP 8/mo (約米ドル 10.15). Includes 250GB storage, 3 ウェブサイト, と 2 無料ドメイン.

規模: GBP 1/mo intro (3 月), renews at GBP 13.75/mo (約米ドル 17.45). Includes 350GB storage, 10 ウェブサイト, and lifetime SSL certificates.

プロ: GBP 1/mo intro (3 月), renews at GBP 20.50/mo (約米ドル 26). Includes 500GB storage and 100 ウェブサイト.

All shared plans come with unlimited bandwidth and a 30-day money-back guarantee. One catch worth flagging: shared hosting uses a custom Fasthosts control panel, cPanelではありません. If you’ve used cPanel before, expect a learning curve.

VPSホスティング

で開始: around GBP 3/mo (約米ドル 3.80). The entry VPS 1 あなたに与えます 1 vCPU, 2GB RAM, and 60GB NVMe storage. がある 13 plans in all, スケーリング 16 vCPUs and 64GB RAM. They split into general-purpose, RAM-optimised, and storage-optimised tiers. Both Linux and Windows are offered, with Windows licensing included in the price. VPS plans are unmanaged, したがって、サーバー管理は自分で行う必要があります. Storage tiers renew higher: one Storage VPS runs GBP 10/mo for six months, then GBP 16/mo. A Plesk control panel costs GBP 5/mo extra. If you want managed VPS support, これは違います. 弊社のオプションを比較してください best UK VPS hosting guide.

専用サーバー

で開始: 英ポンド 35 最初の1か月間, then GBP 70/mo (約米ドル 89). The entry AMD Epyc server includes 6 コア, 32GB RAM, and 512GB NVMe storage in RAID 1. RAID 1 mirrors your data across two drives for safety. Servers are unmanaged with full root access, need a 1-year commitment, and carry no setup fees.

注意すべき隠れたコスト

• 更新価格: 2x to 8x the intro rate, 計画に応じて
• Control panel on VPS/dedicated: Plesk is GBP 5/mo extra
• Billing cycle: shared services bill every 28 日々, not per calendar month
• 自動更新: enabled by default and must be turned off manually

価格決定の評決

So is Fasthosts actually cheap? At the intro rate, はい. リニューアル時, あまり. The standard rates are average for the UK market, not bargain territory. Fasthosts is priced for buyers who care about UK servers and phone support, not for anyone hunting the lowest three-year total cost. The dedicated and VPS pricing is fair, provided you’re comfortable managing the server yourself.

Fasthosts Transparency Score

We assess how upfront Fasthosts is with the information that matters:

• 企業情報: 良い. It’s a registered UK company (カンパニーハウス #03656438) with a clear Gloucester HQ. The United Internet ownership is discoverable but not advertised.
• 価格の透明性: 限定. Intro prices dominate the marketing. Standard renewal rates and the 28-day billing cycle take digging to find.
• 技術文書: 良い. サーバーの仕様, データセンターの場所, and renewable-energy details are clearly published.
• 条項 & ポリシー: 限定. 30日間の返金保証は明確です, but auto-renew defaults and cancellation steps generate steady complaints.

全体的な透明性: Solid on company and technical detail, weaker on pricing and billing clarity. The gap between the GBP 1 headline and the real cost is where trust erodes.

Alternatives to Fasthosts

If Fasthosts doesn’t fit, これらの代替案は一般的なギャップに対処します:

For Cheaper Renewals and Global Reach: Hostinger

Hostinger keeps renewal prices lower and runs data centres worldwide, which suits sites with an international audience. It’s the budget-first pick Fasthosts isn’t. Its custom panel is beginner-friendly too.

For Premium UK Support and cPanel: クリスタル

Krystal is a UK host with a strong support reputation and standard cPanel access. If you want local servers plus a familiar control panel, it’s worth a look. Pricing sits above Fasthosts, but so does the polish.

For Transparent Billing and VPS Value: ヘッツナー

Hetzner is the anti-Fasthosts on billing. Prices are flat month to month, with no intro-versus-renewal jump and no long minimum term, and you can cancel when you like. Its cloud and VPS plans offer strong value on European servers, which suits budget-minded technical users. その他のオプションについては, ご覧ください 英国のクラウド ホスティング ガイド.

For a broader shortlist, 私たちのを閲覧してください 最適な共有ホスティングの比較.

結論

この結果をコピーする

結論

Fasthosts is a reliable UK host with excellent support and honest infrastructure, held back by aggressive renewal pricing and a fiddly billing system.

結論

と 4.8/5 横切って 19,000+ Trustpilot のレビュー, Fasthosts delivers strong UK performance and rare 24/7 電話サポート, but falls short on long-term value and billing transparency. It’s a solid choice for UK small businesses and beginners who want local servers and a real phone line. It’s a poor fit for bargain hunters, グローバルサイト, or anyone who wants managed servers and cPanel.

Turn off auto-renew on day one, budget for the standard rate, and it’s a dependable option. For more UK choices, ご覧ください 英国のウェブホスティングガイド where Fasthosts competes with local and global rivals.

よくある質問

Is Fasthosts good for beginners?

はい, ほとんどの場合. The setup is straightforward, SSL is included, と 24/7 phone support means help is a call away. The main hurdle is the custom control panel, which differs from the cPanel many tutorials assume.

Is Fasthosts worth the price?

At the intro rate, 絶対に. At the renewal rate, it’s fair but not cheap. The Start plan jumps from GBP 1 to GBP 5.75/mo after three months. Judge the value on the standard price, since that’s what you’ll pay long term.

顧客が最も不満を感じていることは何ですか?

2 つの点が際立っています. 初め, renewal prices that jump sharply after the intro period. 2番, a cancellation process that’s slow and easy to get wrong. The 28-day billing cycle is a frequent source of confusion.

How does Fasthosts compare to IONOS?

They share the same parent company, United Internet. Trustpilot even lists IONOS under “people also looked at” on the Fasthosts page. IONOS usually wins on raw entry price and cloud scalability. Fasthosts wins on UK-focused support and a more personal service. For UK sites wanting phone help, Fasthosts often edges it.

Is Fasthosts good for WordPress?

It’s fine for standard WordPress sites. You get a one-click installer and enough resources for small to mid-size blogs. It isn’t a managed WordPress platform, so heavy or high-traffic sites may want a specialist host.

Does Fasthosts offer refunds?

はい. There’s a 30-day money-back guarantee on hosting plans. One tip from community feedback: turn off auto-renewal in the dashboard when you sign up. That stops a renewal charge slipping through during the guarantee window.

FastHosts のユーザー レビュー