Catalyst2 – 470 カスタマーレビュー: 分析 (8月 2026) - JA

Catalyst2の概要

名前	Catalyst2
総レビュー	470
平均スコア	5.0
電話	44 800 107 7979
Eメール	[email protected]
Webサイト	https://www.catalyst2.com
住所	フォーサイス ハウス, クロマックスクエア, ベルファスト, イギリス
サーバーの場所	イギリス

レビュー数

470多くの

* の証拠 470 reviews examine some of the workflow and capabilities of Catalyst2 as a hosting. 次の行で, あなたは彼らがあなたがクライアントになりたい会社のように聞こえるかどうかを判断することができます.

平均. レビュースコア

5.0ポジティブ

* 平均スコアは 5.0, Catalyst2 stands on top of host companies in the industry. それはそのようなビジネスを運営する方法の例を設定します.

顧客サポート

ポジティブ評価

* Support for Catalyst2 is fast and to the point. 消費者は彼らの効率に感謝しています.

機能とサービス

The company has been hosting since January 2000 and calls itself a managed provider. That word does a lot of work here. Cheap shared plans exist, but the business is built around servers somebody else runs.

提供されるホスティングのタイプ

• 共有ホスティング, LinuxとWindows – five tiers, 1GB to 15GB of disk
• プレミアムホスティング – 上限 30 sites per server, with dedicated vCPU and RAM
• マネージドVPS – five tiers, cPanel または Plesk
• 専用サーバー – virtual and physical, quoted individually
• リセラー, 電子メールのみ, マイクロソフト 365, and managed AWS or Azure

お客様が強調する主な機能

Read the reviews and a pattern shows up fast. People aren’t praising the control panel or the speed. They’re praising a free UK number that reaches someone who fixes the problem.

• 無料 24/7 英国の電話サポート – the most mentioned feature in the reviews, 大差で
• Named contacts – reviewers describe reaching the same engineer repeatedly
• 無料の移行 – どのプランでも, and quantified on VPS tiers (5 に 50 depending on size)
• Offsite backups included – daily R1Soft CDP backups kept 7 日々, plus weekly server snapshots
• ISO 27001 およびISO 9001 – the ISO 27001 certificate comes from a UKAS accredited body

データセンターの場所

Everything sits in the UK. The primary site is Telehouse Europe in London Docklands, with a secondary network in Reading, both rated Tier 3+. Transit runs over 10G links to Telia and NTT, with extra capacity from Cogent and GTT. As a RIPE member, catalyst2 can assign IP addresses in your own company’s name.

これがトレードオフです. UK-only means low latency for British visitors and a clean data residency story. It also does nothing for an audience in Sydney or Sao Paulo.

パフォーマンスの期待

No independent benchmark data for catalyst2 turned up during this research: no third-party speed tests, 外部稼働時間監視なし. That gap is worth naming.

What does exist is catalyst2’s own public status page. 現在 3 8月 2026 it shows 100.0% uptime over the trailing 90 日々, across all six monitored components. The incident log going back to 2022 リスト 12 イベント. 2024 was the rough year. Reading data centre network problems ran from 20 に 27 2月, and Telehouse was unstable from 10 に 12 4月. It’s been quiet since.

1 つの注意点: catalyst2’s uptime marketing quotes three different numbers, unpicked in the transparency section below.

顧客体験

Trustpilot について, catalyst2 holds a 5.0 からのスコア 532 レビュー. The distribution is extreme: 523 五つ星, 7 四つ星, no three-star, one two-star and one one-star. それは 98.3% 五つ星.

Before you weigh that, two things are worth knowing. The profile isn’t a paid one, so catalyst2 isn’t buying placement. But volume has collapsed. Twenty three reviews arrived in the last twelve months, に対して 52 の 2021 1人.

お客様が賞賛するもの

サポート, サポート, サポート. Reviewers describe ringing a free number and getting a human quickly, often the same one as last time. Recent titles read “Catalyst2 support is really excellent” と “Excellent service since 2002”. This isn’t a company people compliment for its dashboard, and several reviewers describe relationships measured in decades.

一般的な苦情

Here’s the honest difficulty. Only two of 532 reviews are negative. That isn’t proof of perfection, it’s a very thin sample.

That single 1-star review, from September 2019, is worth reading before you sign up. A long-standing customer praised the technical support, then turned on the accounts department. They said cancellation emails went ignored, and a card on file was charged twice in twelve months. That’s one account from seven years ago, and the company has changed hands since. But billing is where a corpus this positive tells you least. Check how cancellation works before you need it.

A clearer complaint is structural rather than reported. Storage is tight: 1エントリープランのGB, 15GB on the top tier. Email is tighter still, at 150MB per mailbox on Startup and 500MB even on the GBP 61.99/mo Group plan.

コミュニティからのフィードバック (Redditとフォーラム)

何もありません. We searched Reddit for the company name, ドメイン, and both with hosting terms. The results are all about a Garmin dash camera and a video game. No hosting subreddit mentions catalyst2, and no forum discussion surfaced.

Elsewhere, two review platforms carry catalyst2 profiles with zero user reviews between them. One has an expert write-up from December 2024, still quoting a 500MB entry plan.

So what does the silence mean? A 12-person business host doesn’t generate forum arguments the way a mass-market brand does. But it means one thing. Apart from the review platform, there’s no unfiltered record to check the official one against.

And that source has changed character. を通して 2021 the reviews arrived unprompted: 51 organic against one invited. の 2026, 全て 14 came from invitation links. The rating hasn’t moved, but who’s talking has.

サポート品質

Channels are a free UK phone line on 0800 107 7979, Eメール, and a ticket portal, all advertised as 24/7/365 and UK staffed.

The phone number is the point. Most hosts at this price bury voice support behind a top tier, or drop it. catalyst2 puts it at the top of every product page.

One data point on behaviour when things break. A network transit disruption on 4 行進 2025 lasted eight minutes. Three days later catalyst2 published a postmortem, admitting the cause was maintenance wrongly classified as non-service-affecting. Plenty of hosts would have quietly closed that ticket.

When to Use catalyst2

There’s a specific buyer this host fits, and it isn’t the one most hosting reviews are written for.

理想的な用途

UK businesses that need to phone someone: If a broken site costs you money per hour, 無料 24/7 phone line beats extra disk. That’s the whole proposition, and the reviews say it works.

クライアントサイトを管理する代理店: 無料の移行, 再販業者プラン, a dedicated account manager, and an ISO 27001 certificate you can show clients. The 30-sites-per-server cap on Premium is a real commitment, マーケティングではない.

Organisations with UK data residency requirements: Everything sits in Telehouse London and Reading, which answers the question cleanly for UK-only contracts.

Anyone tired of renewal games: No promo pricing means no cliff. If a host has ever tripled your price in year two, これは爽快だ.

感謝していただけると幸いです

• You want backups you didn’t configure, because 7-day offsite retention is standard
• You need IP addresses in your own company’s name, because catalyst2 is a RIPE member
• Your compliance team asks for ISO 27001 and Cyber Essentials certificates

When NOT to Use catalyst2

誰にとっても合うホストはいない. catalyst2 is the wrong choice in several cases.

他の場所を探す

You’re price-sensitive: 英ポンド 22.99 a year buys 1GB of disk and one mailbox. Budget hosts give many times that. 趣味のプロジェクトの場合, you’re paying for support you’ll never call.

You need a modern stack documented: Every shared plan card lists “MySQL 5”. MySQL 5.7 reached end of life on 31 10月 2023. The WordPress page advertises “PHP 7”, およびPHP 7.4 was retired on 28 11月 2022. The Windows order page still specifies “ウィンドウズ 2012 R2 with IIS7”, which Microsoft stopped supporting on 10 10月 2023. These may be stale pages rather than stale servers, so ask before you buy. A managed host shouldn’t advertise retired versions in 2026.

Cheap compute matters more than management: A managed VPS starts at GBP 74.99/mo for 1 vCPU と 1GB の RAM. If you can administer Linux, unmanaged providers offer far more for a fraction.

Your audience isn’t in the UK: No data centres outside Britain, and no CDN. Visitors from other continents will feel it.

Mailbox size matters: catalyst2’s dearest email plan gives 500MB per mailbox. マイクロソフト 365 Business Basic costs GBP 5.40 per user per month ex VAT and includes 100GB. You’d pay more per head for roughly 200 times the space.

あなたの状況に対する危険信号

• You want an uptime guarantee in writing: ホームページにはこう書いてあります “100% ネットワーク稼働時間”, but the terms contain no percentage. Clause 1.3.2 状態: “We shall not be liable for hosting hardware downtime or interruptions to the Service.”
• You want prices before talking to sales: Every dedicated configuration says “call for pricing”, and the cheapest VPS tiers can’t be ordered online.
• You want a clean refund: The 30-day guarantee deducts a GBP 10.00 admin fee, excludes add-ons, and clause 4.1 makes it subject to catalyst2’s acceptance.
• You register a lot of domains: A .co.uk is GBP 20.88 with no introductory rate, roughly double the market price every year.

これらのいずれかに該当する場合, 以下の代替案を参照してください.

catalyst2 Plans and Pricing

All prices are in pounds and exclude VAT. 追加 20% if you can’t reclaim it.

Renewal check: catalyst2 does something unusual, そしてそれは称賛に値する. There are no promotional first-term prices, so there’s no renewal cliff. 英国ポンド 5.49 you pay in month one is the GBP 5.49 3年目に支払います. 2つのキャッチ. The opening price is already what many hosts charge on renewal, and clause 3.1.5 lets catalyst2 raise it at any renewal.

共有ホスティング

メガディール: GBP 22.99/yr. 1GBディスク, 5GB転送, 1 メールボックス, 1 ドメイン. 年間請求のみ.

メガプラス: GBP 5.49/mo or GBP 59.99/yr. 2GBディスク, 20GB転送, 10 メールボックス.

力: GBP 8.99/mo or GBP 95.99/yr. 3GBディスク, 40GB転送, 50 メールボックス, 2 ドメイン.

PowerPlus: GBP 13.99/mo or GBP 149.99/yr. 5GBディスク, 80GB転送, 100 メールボックス, 5 ドメイン.

PowerXtra: GBP 19.99/mo on the website, GBP 21.99/mo in the order cart. 15GBディスク, 160GB転送, 150 メールボックス, 10 ドメイン.

That last line isn’t a typo. The web hosting page prices PowerXtra at GBP 19.99 月, and the store charges GBP 21.99. それは 24 pounds a year, on the tier a business is most likely to buy. Check the cart total before you confirm.

Paying annually saves 8 に 11 パーセント. Mega Plus is GBP 59.99 a year against GBP 65.88 毎月支払われる.

プレミアムホスティング

Linux: Bronze GBP 49.99/mo (10GB), Silver GBP 79.99/mo (20GB), Gold GBP 111.99/mo (50GB). Windows matches at Bronze, then costs less: 英ポンド 73.99 およびポンド 101.99.

Premium buys a server holding no more than 30 サイト, plus dedicated vCPU and RAM, SSH access and separate mail servers. LiteSpeedを実行します, a web server that handles busy sites more efficiently than Apache.

マネージドVPS

Squirrel GBP 74.99/mo (1 vCPU, 1GB RAM, 20GB). Kangaroo GBP 137.99/mo (2 vCPU, 2GB, 40GB). キリン GBP 196.99/mo (3 vCPU, 3GB, 60GB). Zebra GBP 316.99/mo (4 vCPU, 6GB, 100GB). チーター GBP 417.99/mo (6 vCPU, 10GB, 200GB).

These are fully managed prices, and they’re high. 英ポンド 74.99 a month for one vCPU isn’t competing with unmanaged providers, and isn’t trying to. You’re paying someone to patch it and answer the phone at 2am. One oddity: only Giraffe, Zebra and Cheetah are orderable online.

専用サーバー

From GBP 99/mo, but every published configuration says “call for pricing”. You can see the specs, から 4 に 8 vCPU virtual or Xeon 4-core to dual 8-core physical. You can’t see a number without a quote form.

注意すべき隠れたコスト

• ドメイン: GBP 20.88/yr for .co.uk and .uk, GBP 27.84/yr for .com. There’s no first-year discount, so registration and renewal cost the same. IONOS UK renews a .co.uk at GBP 10.00 付加価値税抜き, making catalyst2 2.09 times the price every year.
• SSL: Let’s Encrypt is free and included. Paid certificates run GBP 99/yr, or GBP 499/yr for extended validation.
• バックアップと移行: both included, but retention beyond 7 days is a quote, not a listed price.
• 払い戻し: 英ポンド 10.00 is deducted from any refund, and add-ons aren’t refundable at all.

価格決定の評決

catalyst2 is expensive and honest about it, which beats cheap and misleading. Nobody gets a nasty surprise at renewal. But the entry plan is 1GB and one mailbox for GBP 22.99 1年. Domains are the weakest line: double the going rate, 決して割引されない.

catalyst2 Transparency Score

This rates how openly catalyst2 publishes information, separate from service quality.

• 企業情報: 限定. Founding date, staff size, certifications and both data centre locations are published, which beats most hosts. But the About page never mentions that catalyst2 is part of team.blue. Only the privacy policy does, and that policy names company number NI049920 as data controller. Companies House records NI049920, Catalyst 2 Services Ltd, as dissolved on 23 12月 2025.
• 価格の透明性: 混合. Strong where it matters most, because no promo rate hides a renewal jump. Weak on consistency. The web hosting page’s title tag reads “Prices now start at GBP 20.99”. Its body copy says “from just GBP 1 月額”. The cheapest plan is actually GBP 22.99 1年.
• 技術文書: 混合. The infrastructure page is unusually good, naming the data centres, transit providers and backup software. Then the product pages undercut it by advertising MySQL 5, PHP 7 およびWindows 2012 R2.
• 規約とポリシー: Good on money, poor on uptime. The refund clause is specific down to the GBP 10.00 admin fee. But no service level agreement appears anywhere in the terms, while the marketing advertises three different availability figures.

全体的な透明性: middling, and the gaps cluster in one place. catalyst2 is candid about cost, refunds and infrastructure. It falls down on anything that needed updating: 所有, software versions, uptime claims, and an awards page whose newest entry is from 2021.

Alternatives to catalyst2

These three cover catalyst2’s gaps.

For Lower Cost: mainstream shared hosting

Want more than 1GB of disk, and no phone line? The big shared hosts undercut catalyst2 heavily, but watch for the renewal jump it avoids. 私たちの 共有ホスティングの比較 shows promo and renewal prices side by side.

For Cheaper Compute: unmanaged and semi-managed VPS

英ポンド 74.99 1か月間 1 vCPU is a management fee, not a server price. 私たちの VPS ホスティング ガイド covers providers that still manage the server for less.

For a Written SLA and Bigger Mailboxes: another UK managed host

Other UK hosts offer UK support and data centres, and some commit to uptime in the contract. 私たちの マネージドホスティングの比較 puts catalyst2’s price in context. If it’s the 500MB mailbox cap that’s blocking you, 私たちの メールホスティングガイド covers hosts giving tens of gigabytes per user.

結論

この結果をコピーする

catalyst2 earns its 5.0 から 5. The reviews are real, the phone gets answered, and the pricing is honest in a market where that’s rare.

結論

と 5.0 横切って 532 レビュー, catalyst2 delivers support customers describe in terms most hosts never earn. It falls short on value, on published specifications, and on backing its uptime marketing with a contract. Buy it if you’re a UK business that will use the phone number. Skip it if you want disk space per pound.

Two things to hold in mind. catalyst2’s original operating company, Catalyst 2 Services Ltd, に解散されました 23 12月 2025. catalyst2 now trades under Team Blue Internet Services UK Limited, part of team.blue. Any review describing it as an independent Belfast business is out of date. 2番, the review flow has thinned to 23 1年, all now invitation-sourced.

その他のオプションについては, ご覧ください 英国のウェブホスティングガイド, which compares catalyst2’s competitors directly.

よくある質問

Is catalyst2 good for beginners?

はい, if you can afford it. 無料 24/7 UK phone line means you’re never stuck alone with a problem. But the entry plan gives 1GB of disk and one mailbox for GBP 22.99 1年. Beginners can get more elsewhere. Support is the reason to choose it.

Is catalyst2 worth the price?

Depends what you’re buying. As disk space and bandwidth, 番号. As a managed service with a phone number, 多くの場合、はい. There’s no renewal shock, which is real money over three years. The weakest value is domains, 英国ポンドで 20.88 a year for a .co.uk, roughly double the going rate.

顧客が最も不満を感じていることは何ですか?

Almost nothing, which is itself worth knowing. Only two of 532 reviews are negative. The one 1-star review, from September 2019, described the accounts team ignoring cancellation emails and charging a stored card. The weakness nobody complains about is storage.

Does catalyst2 guarantee uptime?

Not in the contract. ウェブサイトが宣伝している 100% ネットワーク稼働時間, the VPS plans mention a 99.9% SLA, and the infrastructure page cites 99.97%. The terms state no percentage, saying catalyst2 “shall not be liable for hosting hardware downtime”. Its status page showed 100.0% のために 90 までの日数 3 8月 2026.

Is catalyst2 good for WordPress?

It sells managed WordPress plans from GBP 44.99 1か月間 25,000 訪問, a premium price for a modest allowance. The bigger concern is that the page still advertises PHP 7, retired in November 2022. Ask which version you’ll get before ordering.

Does catalyst2 offer refunds?

はい, 30 日々, 条件付き. A GBP 10.00 administration fee comes off the refund, add-ons aren’t covered, and domain registry charges are excluded. The terms also make the refund subject to catalyst2 accepting it. Cancelling deletes your site, so back it up first.

Catalyst2 のユーザー レビュー