ScanNet – 190 Kundenbewertungen: Analyse (Aug 2026) - DEUTSCH

ScanNet-Zusammenfassung

Name	ScanNet
Bewertungen insgesamt	190
Durchschnittliche Punktzahl	4.2
Webseite	http://www.scannet.dk
Die Anschrift	Højvangen 4, Skanderborg, Dänemark
Serverstandorte	Dänemark

Anzahl der Bewertungen

190Durchschnittlich

* Beweise für 190 Rezensionen untersuchen einige der Arbeitsabläufe und Fähigkeiten von ScanNet als Hosting. In den folgenden Zeilen, Sie können feststellen, ob sie wie das Unternehmen klingen, bei dem Sie Kunde werden möchten.

Durchschn. Bewertungsergebnis

4.2Positiv

* ScanNet hat insgesamt 4.2 auf ganzer Linie punkten, was bedeutet, dass es seine Arbeit effizient erledigt. Die Leute sind wirklich zufrieden mit den angebotenen Angeboten.

Kundendienst

PositivBewertung

* ScanNet hat im Allgemeinen gute Antworten in Bezug auf ihren Support erhalten. Es wird als hilfreich und reaktionsschnell beschrieben.

Funktionen und Dienste

Gegründet in 1999, ScanNet now serves more than 16,000 customers from Skanderborg. It’s part of team.blue, the European group that owns more than 40 Hosting von Marken. That matters for one practical reason: several Danish brands you might compare it against are siblings, not competitors.

Angebotene Hosting-Typen

• Webhotel (Shared Hosting) – three tiers on Linux/PHP, three on Windows/ASP.NET
• VPS Hosting – five self-managed tiers, Linux oder Windows. Ein VPS (virtueller privater Server) gives you a slice of a machine with guaranteed resources and full root access, and you administer it yourself
• Cloud Server – custom-sized virtual machines, quoted individually
• Private Wolke, Geteilte Cloud, Kubernetes and GPU – enterprise infrastructure
• Email and Office – Hosted Exchange, Microsoft 365, Mailhotel
• Domänen, SSL-Zertifikate, Veeam Backup, Spam-Filterung

Email is a bigger part of the business than the hosting pages suggest. Every webhotel tier gives you unlimited mailboxes with no per-account size cap, and Hosted Exchange sells separately. If mailboxes are your main need, compare it against our E-Mail-Hosting-Leitfaden before buying hosting you won’t use.

ASP.NET is the unusual one. Very few Danish shared hosts still run Windows and ASP.NET Core alongside Linux. If you inherited a .NET site, that alone may decide it. Sehen Sie sich unsere an ASP.NET-Hosting-Leitfaden for how the field compares.

Wichtige Funktionen, die Kunden hervorheben

Reviews from the past 18 months barely mention features. Sie erwähnen Menschen. Almost every recent five-star review names a support conversation, kein Server.

• Danish phone support - - 07:00 zu 19:00 an Wochentagen, Email 08:00 zu 21:00 sieben Tage die Woche. This is the single most praised thing about ScanNet.
• Danish data centres – your data stays in Denmark, which settles a lot of procurement questions before they start.
• ISO 27001 and ISAE 3402 – ISO 27001 is an audited information-security standard, and ISAE 3402 is an auditor’s report on internal controls. Both are things a Danish accountant or a public-sector buyer will actually ask for.
• A public status page – ScanNet publishes live incidents and planned maintenance with timestamps. Most hosts hide this.

What the Comparison Table Says That the Plan Cards Don’t

Here’s something worth checking before you buy. The Starter plan card on ScanNet’s webhotel page lists six features:

• SSH-Zugang (a command-line login to the server, used for deployments and maintenance)
• Zeitgesteuerte Aufgaben (scheduled tasks that run automatically, like a nightly backup script)
• 30-day restore of files
• 30-day restore of email
• A WordPress cache plugin
• An advanced spam filter with its own configuration and reports

Scroll down to the comparison table on the same page and Starter has none of them. Standard and Premium get SSH, Zeitgesteuerte Aufgaben, GIT over SSH, the cache plugin and the 30-day restore. Starter gets a blank cell in every one of those rows. The advanced spam filter is Premium-only, even though the Standard card claims it too.

We checked the underlying markup rather than trusting the layout. Rows where a tier is included carry a check icon; Starter’s cells for those six features are empty. So the cheapest ScanNet plan, at DKK 229 pro Monat, has no shell access, no cron jobs and no self-service restore. That’s a real limitation, and the plan card doesn’t tell you.

How long has this page gone unchecked? The comparison table still tags SSH, Zeitgesteuerte Aufgaben, GIT and the cache plugin with a green “NYHED” Etikette, Danish for “new”. ScanNet announced those features in a blog post dated 2 Juli 2020. They’ve been labelled new for six years.

Standorte von Rechenzentren

All hosting runs in Danish data centres near the Skanderborg head office, connected by a redundant fibre ring. For a Danish audience that means latency measured in single-digit milliseconds and no cross-border data questions. For anyone outside Scandinavia it means the opposite: there is no US, Asian or southern European location to pick.

One detail from the status page hints at the group structure. ScanNet’s backup servers are named TSM7.zitcom.dk und TSM16.zitcom.dk. Zitcom is the team.blue Denmark entity, so the backup platform is shared across the group rather than built for ScanNet alone.

Leistungserwartungen

No independent benchmark data for ScanNet was found. That’s worth stating plainly rather than filling with guesses.

What we can check is what ScanNet promises. The VPS page advertises “Uovertruffen oppetid på 99,95%”. The webhotel page advertises no uptime figure at all. And the business terms contain no uptime percentage anywhere: we searched the full 44,808-character document and found zero mentions of “oppetid”, “99,” oder “GRÜNER SALAT”. Clause 10.4 says only that ScanNet “tilstræber” (strives) to keep systems available around the clock, and reserves the right to interrupt service for maintenance.

Also die 99.95% is a marketing figure with no SLA behind it. An SLA (Service-Level-Agreement) is the contractual promise that pays you back when uptime falls short. Ohne eins, the number is a goal, not an obligation. That isn’t unusual in this market, but it’s worth knowing what you’re buying.

Auf Hardware, the Cloud Server examples still specify a 1 vCPU slice of an Intel Xeon Gold 6234. Intel launched that processor on 2 April 2019. Seven-year-old silicon isn’t automatically slow, but it isn’t what “topmoderne” suggests either.

Kundenerfahrung

The Trustpilot score is 4.8 aus 5 über 365 Bewertungen. Die Verteilung: 313 Fünf Sterne (85.8%), 13 Vier Sterne, 3 Drei Sterne, 12 Zwei-Sterne-und 24 Ein Stern (6.6%). Work out the simple average of those ratings and you get 4.59, niedriger als die 4.8 on display. Trustpilot weights recent reviews more heavily. Im Klartext: sentiment lately is better than the lifetime record.

There’s a caveat, und es ist eine große Sache. We pulled the 100 most recent reviews, covering January 2025 to July 2026. Every single one is tagged invitation, meaning ScanNet asked for it. Not one walk-in review in 19 Monate. That doesn’t make them fake. It does mean the 4.8 measures how satisfied customers answer when prompted, not how the average customer feels.

Was Kunden loben

Unterstützung, support and support. Recent five-star titles read like a list of good phone calls. “Kompetente medarbejdere og høj serviceniveau.” “Altid hurtig og kompetent hjælp.” “Kvalificeret supergod support.” The pattern is consistent enough to be believable.

Longevity comes up too. Ein Juni 2026 reviewer opens with “Jeg har været kunde hos Scannet i over 20 år!” Customers who stay two decades are a real signal for a hosting company.

Reviewers repeatedly mention reaching a competent Danish speaker quickly, without a queue or a script. If you’ve spent an evening in a chat window with an offshore first-line agent, you’ll understand what that’s worth.

Häufige Beschwerden

The one-star reviews cluster in two eras. Most sit between 2015 und 2018 and describe a company that was slow, expensive and dismissive. Those are old enough that they say little about ScanNet in 2026.

Recent ones are more useful. There are only two, both from April 2026, and neither is about servers. Both concern billing and account administration.

The first describes a company website and email going down over Easter. Support said the domain had been cancelled and told the customer to contact Punktum.dk over an unpaid annual fee, which the customer says wasn’t correct. Der Zweite, from a customer of nine and a half years, says ScanNet sent an order confirmation and an invoice for something never ordered.

Neither has a reply from ScanNet. Older negative reviews from 2015 zu 2024 mostly do. That change is small but visible.

Older complaints add a theme worth knowing about: a discontinued product taken down without warning. EIN 2023 one-star review describes WEB Publisher being retired with no notice to the customer.

Community-Feedback (Reddit & Foren)

Here’s an honest finding: ScanNet has almost no community footprint. Searching Reddit for ScanNet returns a 3D computer-vision dataset with the same name, not the Danish host.

More telling is where it should have appeared and didn’t. An r/Denmark thread from February 2023 asks for webhotel recommendations and runs to 26 Bemerkungen. ScanNet is not mentioned once. Commenters name Simply.com, Gigahost, Chosting.dk, azehosting and a one-man operation called hostingdk.net. Nobody brings up ScanNet, positively or negatively.

That absence fits the customer base. ScanNet sells to Danish companies through sales calls and long relationships, not to hobbyists comparing prices on forums. It also means that if you want unfiltered opinion before buying, there isn’t much to find.

Danish comparison sites do cover ScanNet, and their verdict is consistent: good technology and support, priced at the top of the market. Several of them, obwohl, still quote DKK 99 per month for the entry plan, a price ScanNet stopped charging in autumn 2024.

Support-Qualität

Der Telefonsupport läuft 07:00 zu 19:00 Montag bis Freitag. Email runs 08:00 zu 21:00, sieben Tage die Woche. Both are staffed in Danish. Support is included, not tiered by plan, which is more generous than several competitors that gate phone access to their top packages.

Nights and weekends are the gap. If your server falls over at 02:00 on a Sunday, the included channel is email. For a VPS, 24/7 phone access exists as a DKK 690 per month add-on. For a webhotel, it isn’t offered at all.

The status page is a real strength here. Auf 24 Juli 2026 it posted a DDoS attack against its DK2 site at 09:30. A DDoS attack floods a network with junk traffic to knock it offline. An update at 11:59 confirmed further mitigation and continued monitoring. Planned work gets the same treatment. A VMware ESXi 8.0 upgrade runs across all hosts from 29 July to 21 August 2026, flagged as short-notice because of security advisory VMSA-2026-0006. That’s more operational honesty than most hosts offer.

When to Use ScanNet

There is a buyer this fits well, and that buyer is not price-sensitive.

Ideal für

Danish businesses with compliance requirements: ISO 27001 Zertifizierung, ISAE 3402 auditing and Danish data centres answer the questions a procurement officer or auditor will ask. Getting those from a budget host usually isn’t possible at any price.

Companies running ASP.NET applications: Windows shared hosting has quietly disappeared from most of the Danish market. ScanNet still sells it on three tiers, with MSSQL database space included. If you have a .NET site and don’t want to manage a Windows VPS, the shortlist is short.

Organisations that need a phone number: Danish-speaking support during business hours, in jedem Plan enthalten, kein Upselling. For a small company without an IT department, one good phone call can be worth more than the annual price difference against a cheaper host.

Sie werden es zu schätzen wissen, wenn

• You need data residency in Denmark, because every server sits in Danish data centres
• You want predictable shared-hosting costs, because the webhotel price never jumps at renewal
• You want to see incidents as they happen, because the status page publishes them with timestamps
• You’re migrating a Windows site, because ASP.NET Core runs on every Windows tier
• You want to try before paying, because ScanNet offers a 30-day free trial on webhoteller

When NOT to Use ScanNet

Kein Gastgeber passt zu jedem. ScanNet is the wrong choice in several common situations.

Schauen Sie woanders hin, wenn

You host more than one website: Das ist das Große. Every webhotel tier, including the DKK 469 Prämie, allows exactly one site and one database. If you run three small sites, you need three subscriptions or a VPS. Almost every competitor at a fraction of the price allows unlimited domains.

You’re buying a VPS on the advertised price: DKK 58 per month lasts six months, then becomes DKK 275. Over a full year you’ll pay an average of DKK 166.50 per month for one vCPU and 2 GB RAM. European VPS providers routinely beat that by a wide margin without any renewal step.

You want a contractual uptime guarantee: The VPS page markets 99.95%. The business terms contain no uptime percentage and no compensation clause, only a statement that ScanNet strives for 24-hour availability. If downtime carries real cost for you, get an SLA in writing before signing.

Your budget is personal-project sized: DKK 3,558.75 inklusive Mehrwertsteuer, due up front, is a serious commitment for a hobby site. Danish alternatives start around a tenth of that.

Warnsignale für Ihre Situation

• You need out-of-hours phone support: included support ends at 19:00 an Wochentagen. Auf einem VPS, 24/7 phone access costs DKK 690/mo, more than double the server itself.
• You want to pay monthly: Du kannst nicht. Webhoteller bill 12 Monate im Voraus, VPS bills 6 Monate im Voraus, and clause 12.3.1 states ScanNet does not refund if you cancel mid-period.
• You expect a money-back guarantee: es gibt keinen. Consumers have a 14-day right of withdrawal in principle, but clause 5.1.1 ends it the moment provisioning begins, which happens immediately. The 30-day free trial is the real safety net, so use it before you pay.
• You need SSH on a budget: Starter has no shell access, no cron jobs and no self-service restore, whatever the plan card says.
• You register a lot of domains: .com renews at DKK 294 per year and .io at DKK 582, well above what dedicated registrars charge.

Falls einer dieser Punkte zutrifft, the Alternatives section below points at better fits.

ScanNet Plans and Pricing

ScanNet’s pricing is unusual in a way that cuts both directions. Shared hosting has no promotional trap at all: the price you see is the price you keep renewing at, a 1.0x multiplier. The VPS line is the opposite, and it’s severe.

⚠️ Verlängerungswarnung: ScanNet’s VPS prices are teasers that last exactly one billing period. VPS Entry advertises DKK 58/mo und erneuert bei DKK 275/mo after six months, ein 4.74x springen. Every VPS tier lands between 4.74x and 4.83x. Shared hosting has no such jump, but it carries a DKK 99 setup fee and a full year paid up front.

All prices below exclude 25% Danish VAT. ScanNet states this in its footer: “Alle priser er opgivet i DKK og ekskl. moms.”

Webhotel (Shared Hosting), Linux/PHP

Anlasser: DKK 229/mo (etwa USD 35) | Erneuert sich um: DKK 229/mo

Standard: DKK 369/mo (etwa USD 57) | Erneuert sich um: DKK 369/mo

Prämie: DKK 469/mo (etwa USD 72) | Erneuert sich um: DKK 469/mo

Starter gives you 25 GB, 1 GB RAM und 100% Zentralprozessor. Standard doubles that to 50 GB und 2 GB RAM, and adds SSH, cron jobs and self-service restore. Premium brings 150 GB, 4 GB RAM and the advanced spam filter. Every tier hosts one website and one MySQL database.

That last point deserves repeating. At DKK 469 pro Monat, Premium still hosts a single site. A second domain is DKK 10/mo, a second database DKK 20/mo.

Webhotel, Windows/ASP.NET

Anlasser: DKK 279/mo | Standard: DKK 419/mo | Prämie: DKK 519/mo

Same specifications, DKK 50 per month more on every tier. That premium is new. ScanNet charged identical prices for Linux and Windows webhoteller until at least 12 November 2025, and had split them by 8 Dezember 2025.

VPS-Hosting

Selbstverwaltet, with root or RDP access. Billed six months at a time.

• Eintrag: DKK 58/mo, then DKK 275/mo – 1 vCPU, 2 GB RAM, 20 GB SSD, 50 GB-Verkehr, Nur Linux
• Basic: DKK 100/mo, then DKK 483/mo – 2 vCPU, 2 GB RAM, 40 GB SSD
• Standard: DKK 144/mo, then DKK 689/mo – 2 vCPU, 4 GB RAM, 100 GB SSD
• Fachmann: DKK 216/mo, then DKK 1,035/mo – 4 vCPU, 8 GB RAM, 150 GB SSD
• Geschäft: DKK 288/mo, then DKK 1,379/mo – 6 vCPU, 12 GB RAM, 240 GB SSD

Work out the real first-year cost of VPS Entry and it’s DKK 166.50 per month averaged, not DKK 58. Kredit, wo er gebührt: ScanNet prints “Fornyelse kr. 275,00/md” right in the order form. It doesn’t hide the renewal. It just puts a number three times smaller on the product page.

Cloud-Server

From DKK 447.24/mo zum 1 vCPU, 2 GB RAM und 50 GB SSD. Note that this is more than the VPS Entry renewal price for similar specs, so the two lines overlap awkwardly.

What You Actually Pay at Checkout

We drove ScanNet’s own cart to find out. Selecting Webhotel Starter produces this:

• Webhotel Starter, Zeitraum 1 Jahr: DKK 2,748.00
• Webhotel setup fee: DKK 99.00
• Total excluding VAT: DKK 2,847.00
• Umsatzsteuer: DKK 711.75
• Total due today: DKK 3,558.75 (etwa USD 546)

Damit “DKK 229 pro Monat” means DKK 3,558.75 on your card before the site exists. There is no monthly billing option for webhoteller. The terms confirm it: clause 12.2.1 invoices online orders 6 oder 12 Monate im Voraus.

Versteckte Kosten, die es zu beachten gilt

• Einrichtungsgebühr: DKK 99 one-off on every webhotel tier
• Extra website: not possible; extra domain alias DKK 10/mo
• Extra MySQL database: DKK 20/mo
• Extra 50 GB Speicher: DKK 75/mo (Premium only)
• SSL: free via Let’s Encrypt, or DKK 49/mo for a standard certificate, DKK 99/mo wildcard
• Domain-Erneuerungen: .dk costs DKK 99 to register then DKK 119/year; .com costs DKK 99 then DKK 294/year; .io renews at DKK 582/year
• 24/7 phone support for a VPS: DKK 690/mo
• Plesk control panel for a VPS: DKK 358.80/mo unlimited

That support add-on is worth a second look. VPS Entry renews at DKK 275/mo. Round-the-clock phone support costs DKK 690/mo, two and a half times the server. Outside 07:00 zu 19:00 an Wochentagen, standard support is email only.

Preisurteil

This is pricing for Danish businesses that expense hosting, not for individuals. Gigahost charges DKK 29 pro Monat für 47 GB, unlimited domains and unlimited databases. ScanNet’s Starter is DKK 229 zum 25 GB und eine Website. You pay roughly eight times more for less capacity. What the difference buys is Danish support, certifications and local data residency. For a company that needs those, that’s a defensible trade. Für einen persönlichen Blog, das ist es nicht.

ScanNet Transparency Score

We assess how upfront ScanNet is with information that affects your decision:

• Firmeninformation: Excellent – founding year, CVR number, physikalische Adresse, employee-backed support hours and team.blue ownership are all stated openly. Many hosts hide their corporate parent; ScanNet names it.
• Preistransparenz: Good – VPS renewal prices appear in the order form, and the domain table separates registration from renewal, was selten ist. Two things pull it down. The DKK 99 setup fee shows up only in the comparison table and the cart, and the VPS page prints DKK 58 far larger than the DKK 275 it becomes.
• Technische Dokumentation: Limited – the plan cards and the comparison table on the same page disagree about six Starter features. The status page is excellent, but a buyer reading the product page can be actively misled about what they’re purchasing.
• Bedingungen & Richtlinien: Good – the terms are complete, readable and specific about billing periods and cancellation. But the marketed 99.95% uptime has no counterpart in the contract, and clause 4.4 lets ScanNet raise prices with no notice at all when supplier or legal costs change.

Gesamttransparenz: Überdurchschnittlich für die Branche, with one real failure. ScanNet is honest about who it is, what it charges at renewal and when things break. It is not currently honest about what its cheapest plan includes, and that’s the one thing a first-time buyer is most likely to get wrong.

Alternatives to ScanNet

If ScanNet doesn’t fit, Diese befassen sich mit den spezifischen Lücken.

For Multiple Sites on a Budget: Gigahost

Gigahost charges DKK 29 per month for over 47 GB, with unlimited domains, email addresses and databases on one account. There’s no promotional price to expire either. It’s the direct answer to ScanNet’s one-site limit. The trade-off is a smaller operation and an older software stack, so check its published PHP versions against your application first.

For a Cheaper Danish Start: Simply.com

Simply.com (früher UnoEuro, and also part of team.blue) is the name Danish forums actually recommend. Its entry pricing is a fraction of ScanNet’s. Read the renewal column carefully though. Its cheapest tiers carry some of the steepest renewal multipliers in the market, so year two costs far more than year one. Unser cheap Denmark hosting guide deckt das Budgetende ab.

For VPS Without the Renewal Step: A European Provider

Renewing at roughly 4.8x the advertised rate makes ScanNet’s VPS hard to recommend on price alone. Providers with flat pricing and no promotional period give you a number you can budget against. You do lose Danish data residency, so this only works if that isn’t a requirement. Sehen Sie sich unsere an Denmark VPS hosting guide for options that keep servers local.

Fazit

Dieses Ergebnis kopieren

ScanNet earns its 4.8/5 über 365 reviews on support quality. It loses ground on price, and on a product page that misstates what its cheapest plan includes.

Das Fazit

Think of it as a business supplier that happens to sell shared hosting. Need Danish data residency, ISO 27001 certification and a Danish voice on the phone? It delivers all three, and the shared prices never jump at renewal.

If you’re comparing on price, this isn’t close. DKK 3,558.75 up front buys one website with 25 GB, no SSH and no cron jobs. Danish competitors host unlimited sites for DKK 29 pro Monat. And the VPS rates on the product page quadruple after six months.

Buy it for the certifications and the support. Don’t buy it for the specifications.

For alternatives across the Danish market, sehen Sie unsere Webhosting-Leitfaden für Dänemark.

Häufig gestellte Fragen

Is ScanNet good for beginners?

Ja, mit einer Einschränkung. Support is included on every plan, staffed in Danish, and reachable by phone. WordPress wird mit einem Klick installiert. But the price assumes a business budget. The Starter plan also lacks SSH and cron jobs, so a beginner who later needs those has to upgrade.

Is ScanNet worth the price?

It depends who’s paying. At DKK 229 per month plus a DKK 99 Einrichtungsgebühr, the first year costs DKK 3,558.75 including VAT for one website. Gigahost charges DKK 29 per month for unlimited sites. What ScanNet adds is Danish data centres, ISO 27001 certification and local phone support. If your business needs those, it’s fair value. Wenn nicht, you’re paying a large premium.

Worüber beschweren sich Kunden am meisten??

Zwei Dinge, and both are administrative rather than technical. Billing errors come up repeatedly: invoices for products never ordered, and confusion over what was charged. Domain administration is the other, einschließlich eines 2026 case where a customer’s site and email went down after a domain was wrongly treated as cancelled. Server performance is rarely the complaint.

How does ScanNet compare to Simply.com?

Both are Danish and both belong to team.blue. Simply.com is far cheaper to start and is the name Danish forums recommend, but its renewal prices rise steeply after the first term. ScanNet costs much more from day one and then stays flat. Simply.com is shared hosting only; ScanNet also sells VPS, cloud and Windows hosting.

Is ScanNet good for WordPress?

On Standard and Premium, Ja. Those tiers include a LiteSpeed cache plugin. LiteSpeed is a web server that serves cached pages faster than standard Apache. You also get HTTP/3, Brotli compression and TLS 1.3. Starter has no cache plugin, despite what its plan card says. The real constraint is one website per plan.

Does ScanNet offer refunds?

Effectively no. Clause 12.3.1 states ScanNet does not refund payments if you cancel mid-period. Consumers can only exit a subscription after five months, with one month’s notice and a handling fee. The 14-day right of withdrawal exists on paper, but clause 5.1.1 ends it as soon as provisioning starts. Use the 30-day free trial instead, before any money changes hands.

Benutzerbewertungen für ScanNet