Server semplici – 611 recensioni dei clienti: Analisi (Sep 2026) - IT

Riepilogo dei server semplici

Nome	Server semplici
Recensioni totali	611
Punteggio medio	4.5
Telefono	0208-242-6070
E-mail	[email protected]
Sito web	https://www.simpleservers.co.uk
Indirizzo	10 Jill Ln, Redditch, Warwickshire, Regno Unito
Posizioni dei server	Regno Unito

Numero di recensioni

611Molto

* 611 Le revisioni vengono utilizzate per la creazione dell'analisi dei server semplici qui presentata. Puoi fare le tue ricerche, ma riteniamo che l'articolo sarebbe sufficiente come panoramica generale dei servizi forniti da questo host.

media. Punteggio della recensione

4.5Positivo

* Con un punteggio medio di 4.5, Simple Servers è al primo posto tra le aziende host del settore. Questo è un esempio su come gestire un'attività del genere.

Servizio Clienti

PositivoValutazione

* The Support team behind Simple Servers is doing its job appropriately, con cura per la loro clientela. Il tasso soddisfacente è grande su tutta la linea.

Caratteristiche e servizi

Simple Servers sold hosting built around one application: Magento (an open-source ecommerce platform, now sold by Adobe as Adobe Commerce). That focus was the whole pitch. The company called itself the UK’s specialist Magento host and tuned its stack for Magento stores rather than general websites.

Tipi di hosting offerti

• Magento SSD Shared Hosting – four tiers on shared servers, con archiviazione SSD (unità a stato solido, much faster than spinning disks)
• SSD Semi Dedicated Magento Hosting – a middle tier between shared and dedicated
• Magento and SSD Dedicated Servers – Dell PowerEdge machines, five standard builds plus custom quotes
• M-Cloud and W-Cloud – cloud hosting aimed at Magento and WordPress
• WordPress shared, dedicated and reseller hosting
• M2E Pro hosting, Certificati SSL, e colocation

Caratteristiche principali evidenziate dai clienti

Reviews rarely mention the feature list. Menzionano le persone. Named support engineers show up again and again in 5-star reviews, which tells you where the value sat.

• Out-of-hours support – multiple reviews describe weekend and Christmas Eve fixes, which matters when a store is down
• Magento-specific tuning – customers report good page load speeds on shared plans, unusual for a heavy platform
• Simple Sentinel WAF – an in-house Web Application Firewall (a filter that blocks malicious web traffic) bundled with plans
• Barracuda firewalls and DDoS filtering across the network

Posizioni dei data center

Here the marketing contradicted itself, on a single page. The last live homepage said “8 UK DC’s. We own 8 UK DC’s” and added “When we say ‘our data centres’ – we mean it.” Further down that same homepage, the About paragraph said the company runs “two strategically placed data centers.”

Its dedicated data centre page made things worse. Its heading claimed “8 UK data centre locations owned and managed by us,” then listed ten: Londra, Manchester, Maidenhead, Birmingham, Glasgow, Gosport, Leicester, Nottingham, St. Asaph and Warwickshire. Those are iomart Group facilities. Simple Servers didn’t own them; its parent did.

Aspettative di prestazione

No independent benchmark data was found for Simple Servers. The company advertised a 100% SLA uptime (Contratto di servizio, a written uptime promise with a defined payout) and 4-hour hardware replacement. One customer ran their own test in October 2017. Utilizzando Pingdom, they measured a shared plan about 10% slower than their DigitalOcean cloud server.

Esperienza del cliente

Su Trustpilot, Simple Servers holds 4.0/5 a partire dal 605 recensioni. The distribution is worth seeing, because the average hides it. Ci sono 519 recensioni a cinque stelle (85.8%), 32 quattro stelle, 10 tre stelle, 10 due stelle e 34 una stella. A straight average of those stars comes to 4.64, well above the 4.0 the platform displays, because time-weighting discounts the older positives.

And the corpus is old. The newest review is dated 12 febbraio 2025. Il 200 most recent reviews stretch all the way back to 11 settembre 2017. L'altro 405 recensioni, 67% del totale, are older still. Di quelli 200, ninety landed in 2018 solo, mentre 2024 produced five and 2025 produced two.

Ciò che i clienti elogiano

Support responsiveness dominates the positive reviews. Customers describe problems fixed in minutes, non ore. One February 2023 reviewer wrote that support “really pulled us out of a tricky situation” outside business hours.

Longevity comes second. Several 5-star reviews are from customers of five years or more, which for a hosting company is a real signal. The last review ever posted, da febbraio 2025: “We have used Simple Servers for many years, they are always extremely helpful when issues occur.”

Named engineers appear repeatedly. Reviewers thank specific people by first name, which suggests a small team customers actually got to know rather than a rotating ticket queue.

Reclami comuni

Billing generates the most serious complaints, e sono specifici. A February 2020 reviewer reported being double-billed EUR 500 with tickets ignored for weeks. Un luglio 2018 reviewer said GBP 202.80 taken in error was still unrefunded eight months later. Un gennaio 2023 reviewer reported GBP 288 taken after cancellation and raised a card dispute.

Chargeable support is the second theme. Un novembre 2017 customer asked which folder to restore and was told it would be a GBP 65 chargeable event. Another paid GBP 65 un mese per “Gestione completa del server” and was then asked to pay more for management.

Slow first-line support runs through the 1-star reviews across every year. Un giugno 2024 il recensore lo ha detto chiaramente: “1st line support have been terrible on numerous occasions… changes they’ve made have taken the server or websites offline. When you get past them the support is much better.”

Feedback della comunità (Reddit & Forum)

Community discussion is thin, and that itself is informative. Simple Servers has almost no organic Reddit footprint. The mentions that exist are old and second-hand.

In un luglio 2022 r/Magento thread asking “Who are the best current Magento hosts?”, not one commenter recommended Simple Servers. The only mention came sideways: “Plus one for kubeservers.co.uk, its from the guy who built Simple Servers.” The person who built the business had moved on, and the community was pointing at his new venture instead.

The sharpest community warning is the one customers wrote themselves on Trustpilot after the takeover. Un novembre 2023 recensore: “Used to be great, but since iomart bought them, the service has been getting worse. The techs aren’t as knowledgeable.” Un luglio 2021 reviewer said the company was “no longer market leaders or innovative in their offering.” The reason they gave: it was now “part of a much larger organisation called IOMART.” Un gennaio 2024 reviewer opened with “Used to be a good company but getting worse since taken over.”

Supporta la qualità

The gap between marketing and contract is wide here. Marketing promised “24 Hour Support.” The SLA defined the business day as 9:00sono a 5:30pm, lunedi al venerdì, with an initial response promised within four hours of a logged interruption.

Phone support came and went. An August 2018 reviewer noted “they have removed the help line number and it is obvious why.” Un settembre 2017 reviewer had switched to Simple Servers specifically for phone support, then found there wasn’t any. A number was back on the site by 2025.

When to Use Simple Servers

Non puoi comprarlo, so this section answers a different question: who is this page useful to?

Useful For

Existing customers wondering what happened: Your contract moved to Easyspace Limited trading as Hosting UK on 31 marzo 2025. Your old login works at billing.hostinguk.net, old tickets carried over, and invoices now come from Easyspace.

Anyone who found an old Simple Servers review: Several review sites still list the brand as buyable with live prices. Uno “Simple Servers Review 2026” was first published in September 2018 and never mentions the acquisition or the merge. Check the domain before you trust the price.

Buyers researching UK Magento hosting: The reasons Simple Servers won customers still apply to the category. Magento rewards a host that tunes for it, and the reviews here show what that support looks like when it works.

You’ll Recognise the Pattern If

• You bought a specialist host and watched it get absorbed – because acquisition changed the support quality customers rated so highly
• You need to date a review before trusting it – because this brand shows how long stale pages survive
• You’re comparing UK providers – because the reasons this host was worth paying for still narrow the field

When NOT to Use Simple Servers

The honest version is short: Mai, perché non c'è niente da comprare. But the reasons matter if you’re weighing the successor or a similar host.

Cerca altrove se

You want Magento hosting: Hosting nel Regno Unito, the brand that absorbed Simple Servers, doesn’t sell a Magento product at all. The specialism didn’t survive the merge. Sonassi and Kube Servers are the UK names the Magento community actually raises.

You want a written refund promise you can read: The terms referenced a “30 day moneyback guarantee.” Refunds were “subject to the exclusions listed within” esso. That document was never published. No page on simpleservers.co.uk ever carried a money-back guarantee, across the entire web archive of the site.

You want backups included on a dedicated server: SLA clause 5.5 put data security and backups squarely on the customer. The company accepted “no responsibility for damage to data or loss of service however caused.”

Red Flags Worth Knowing

• The uptime guarantee had teeth only on paper: claims had to be filed in writing within five working days. They counted only while you were “within credit terms,” so a billing dispute could void an outage claim
• Maintenance didn’t count: both routine and emergency maintenance were excluded from the SLA
• Credits capped at one month’s fees: the service credit was the “sole and exclusive remedy” for any outage
• Stale legal documents: the dedicated server terms were a PDF at version 6.0, ultimo aggiornamento 12 luglio 2019, still current in 2023

Simple Servers Plans and Pricing

⚠️ Avviso sui prezzi: Simple Servers had no renewal shock. Prices were flat monthly rates with no promotional first term, quindi una sterlina 14.00 plan stayed GBP 14.00. The catch sat elsewhere. Prices were quoted before VAT (Value Added Tax, 20% nel Regno Unito). Support work outside the plan was chargeable. And the contract auto-renewed unless you sent a written cancellation notice first.

These are the last prices the company published, captured from its own shopping cart on 15 agosto 2024. Setup fees were free on every tier.

Magento SSD Shared Hosting

M Core: GBP 14.00/mo – 900Disco MB, 3Larghezza di banda GB, 1 dominio

M Power: GBP 18.00/mo – 2Disco GB, 6Larghezza di banda GB, 1 dominio

M Pro: GBP 26.00/mo – 10Disco GB, 30Larghezza di banda GB, 2 domini

M Extreme: GBP 31.00/mo – 40Disco GB, 50Larghezza di banda GB, 6 domini

Read that entry tier again. Sterlina inglese 14.00 a month bought 900 megabytes. That’s a premium price for a storage allowance most budget hosts stopped advertising a decade ago. You paid for the Magento tuning and the support, not the resources.

One limit caught buyers out. A customer noted in May 2018 that SSH (Shell sicura, command-line access to your account) was restricted to the M Pro and M Extreme tiers. Magento 2 development is painful without it, so the two cheapest plans were harder to work with than the price suggested.

Server dedicati SSD

SSD 1: GBP 252.33/mo – Intel Xeon E3-1270 v2, 16GB di RAM, 2 x 128GB SSD in RAID 1 (data mirrored across both drives)

SSD 2: GBP 342.33/mo – Xeon E3-1270 v5, 64GB di RAM, 2 SSD da 240 GB

SSD 3: GBP 584.33/mo – Xeon E5-2640 v4, 64GB di RAM, 2 1unità SSD da 480 GB

SSD 4: GBP 804.33/mo – 2 x Xeon E5-2640 v4, 128GB di RAM, 4 x 960GB SSD in RAID 10

SSD 5: GBP 1,073.33/mo – Xeon E5-2687 v3, 64GB di RAM, 5 x 256GB SSD in RAID 10

Annual payment cut between GBP 175 e GBP 730 off the yearly bill, a seconda del livello. The hardware was dated by 2024. The entry SSD 1 ran a Xeon E3-1270 v2, a chip Intel launched in 2012, in GBP 252.33 un mese.

Costi nascosti da tenere d'occhio

• I.V.A.: 20% on top of every advertised price. Un giugno 2018 reviewer called the omission misleading
• Support work: the SLA said operating system repair “may be chargeable”. Customers reported a GBP 65 charge for a restore and GBP 85 per hour for fixes
• Chargeback administration fee: Sterlina inglese 50 per instance, per clause 8.9.3 dei termini
• Off-list payment methods: Sterlina inglese 25 administration fee per item
• Staff-assisted domain transfer out: Sterlina inglese 15 più IVA

Verdetto sui prezzi

Caro, honestly priced at the headline, and quietly expensive underneath. The flat rates were refreshing in a market built on 3x renewal jumps. But 900MB for GBP 14.00 was poor value on resources. The chargeable-support model meant your real monthly cost depended on how often you needed help.

Simple Servers Transparency Score

We assess how upfront Simple Servers was with important information:

• Informazioni aziendali: Buona – the footer named iomart Hosting Limited and its Scottish company number SC275629. Ownership was disclosed, though the marketing never volunteered it
• Trasparenza dei prezzi: Buona – flat monthly rates with no renewal trap, e configurazione gratuita. Marked down because VAT was excluded from displayed prices and support charges weren’t listed anywhere
• Documentazione tecnica: Limitato – the data centre count contradicted itself three ways on the company’s own site: Due, otto, and ten named locations
• condizioni & Politiche: Povero – the charging policy opened with “There are no hidden extras.” That same company never published its money-back exclusions and charged GBP 65 for a restore

Trasparenza generale: Misto, and worse in the places that cost money. Pricing was straightforward. The refund terms, support charges and infrastructure claims were not.

Alternatives to Simple Servers

If you came looking for Simple Servers, these are the realistic routes now:

For the Actual Successor: Hosting nel Regno Unito

Every Simple Servers contract now sits with Easyspace Limited trading as Hosting UK. It sells cPanel hosting from GBP 2.95 un mese, VPS and cloud from GBP 13.85, and dedicated servers from GBP 69.00. Far cheaper than Simple Servers was, with no Magento specialism. Vedi il nostro UK dedicated server guide to judge whether GBP 69 buys competitive hardware.

For Magento Expertise: Sonassi

Sonassi is the Manchester Magento host r/Magento commenters recommend by name, often citing replies within minutes. iomart bought Sonassi in 2017 pure, in a GBP 16.5m deal, so check current ownership and pricing before committing. For platform comparisons, vedi il nostro ecommerce VPS hosting guide.

For Budget UK Hosting: Provider condivisi

If your store is small and GBP 14 for 900MB sounded steep, it was. Mainstream shared hosts give you far more room at a fraction of that. I nostri confronto dell'hosting condiviso copre le opzioni, e il nostro Guida all'hosting cloud nel Regno Unito covers the tier above.

Conclusione

Copia questo risultato

Simple Servers scores 2.5/5 da noi, and that number rates the buying decision in September 2026, not the service it once ran. As a live product it earned its 4.0/5 attraverso 605 reviews on support quality. As a purchase today it doesn’t exist.

La linea di fondo

This was a good small host that was bought, absorbed, and finally switched off. Customers saw it coming and said so: the complaints naming iomart start in 2021 and run to the last months of the brand. The specialism that made it worth GBP 252 a month didn’t survive the merge.

Con 4.0/5 attraverso 605 recensioni, Simple Servers delivered strong support. Then its review record stopped dead on 12 febbraio 2025. The brand ended as a line item in a larger group. If you hold a legacy contract, you’re a Hosting UK customer now. If you’re shopping, iniziamo dal nostro Confronto del web hosting nel Regno Unito anziché.

Domande frequenti

Is Simple Servers still in business?

No, not as a hosting brand. Simple Servers merged into Hosting UK on 31 marzo 2025, and simpleservers.co.uk now redirects to hostinguk.net. The shell company SIMPLESERVERS LIMITED is still registered, but its Companies House entry carries SIC code 74990, “Non-trading company.”

What happened to my Simple Servers account?

Your contract was assigned to Easyspace Limited trading as Hosting UK, efficace 31 marzo 2025. Log in at billing.hostinguk.net with your old Simple Servers credentials. Old support tickets and saved payment methods were carried across, and invoices now come from Easyspace.

Was Simple Servers good for Magento?

Its customers thought so. Reviews consistently praised Magento-specific tuning and fast support, and the shared plans loaded well for a heavy platform. The weak point was resources. La GBP 14.00 entry plan gave you 900MB of disk space, and SSH access started only at the GBP 26.00 livello.

Di cosa si sono lamentati di più i clienti??

Fatturazione, con un ampio margine. Reviews report double charges, refunds delayed for months, and payments taken after cancellation. The second theme is chargeable support: routine work such as restoring a backup could trigger a GBP 65 tassa. The third is slow first-line support.

Did Simple Servers offer refunds?

The terms promised a 30-day money-back guarantee, “subject to the exclusions listed within” esso. Those exclusions were never published anywhere on the site. Beyond 30 giorni, refunds of unused time were “at our sole discretion,” and cancelling required written notice before the renewal date.

Who owns Simple Servers now?

iomart Group plc, and it has since 2017. The trading company, iomart Hosting Limited, was renamed IOMART MANAGED SERVICES LIMITED on 31 gennaio 2024. Its customers then moved to Easyspace Limited, another iomart subsidiary, a marzo 2025.

Recensioni degli utenti per server semplici