OVH Italia – 102 recensioni dei clienti: Analisi (agosto 2026) - IT

Visita il sito

Riepilogo OVH Italia

Nome	OVH Italia
Recensioni totali	102
Punteggio medio	1.8
Sito web	http://ovh.it
Posizioni dei server	Regno Unito, Francia, Singapore, Germania, Polonia, Australia, stati Uniti, Canada, Belgio

Visita OVH Italia

Numero di recensioni

102Media

* 102 people have reviewed OVH Italia service provider. Con questi dati sufficienti, sei sul punto di scoprire a quali funzionalità aspettarti di avere accesso.

media. Punteggio della recensione

1.8Negativo

* Con il punteggio basso di 1.8 tra i revisori, semplicemente non possiamo raccomandare OVH Italia. Dovresti comunque ricercare se hanno recentemente cancellato il loro atto.

Servizio Clienti

NegativoValutazione

* Il sostegno a OVH Italia è stato arduo una volta di troppo. Sembra che gli acquirenti siano stanchi di tempi di risposta scadenti e dell'incapacità di risolvere i problemi.

Caratteristiche e servizi

OVH Italia is the Italian arm of OVHcloud, the French group founded by Octave Klaba on 2 novembre 1999. The Italian contracting entity is OVH S.r.l., registered in Milan under company number MI-1873458. The group runs 44 datacentres and more than 450,000 server.

Tipi di hosting offerti

• Hosting condiviso – eight plans split into Eco, Business and Agencies ranges
• VPS – four models in the current 2027 gamma, a partire dal 2 per 8 vCore (core CPU virtuali)
• Server dedicati – the Eco ranges (Kimsufi, So You Start, Salita) plus Advance, Scale and HGR
• Cloud pubblico – istanze, object storage and managed Kubernetes
• domini, email and hosted Exchange

Caratteristiche principali evidenziate dai clienti

• Unlimited free SSL certificates on every shared plan, so encryption costs nothing extra
• Automatic backups written into the shared hosting contract, with restore from the control panel
• Archiviazione NVMe (un tipo più veloce di unità a stato solido) on all four current VPS models
• Più di 20 immagini del sistema operativo, including Debian 13, Ubuntu 26.04 e FreeBSD 15

Posizioni dei data center

Here’s the finding most reviews miss. OVHcloud opened its first Italian datacentre in the Milan region in May 2025, its 44th worldwide. Milan is selectable when you order a VPS, where it appears as EU-SOUTH-MIL. It is not selectable for shared hosting.

Every shared plan in OVHcloud’s Italian order catalogue is locked to three sites. Two are in Gravelines, Francia. The third is Beauharnois, Canada. There is no Italian option and no southern European one. Dedicated servers have no Milan option either.

Perché è importante?? An Italian visitor loading a site on OVH shared hosting is talking to a server roughly 1,000 km di distanza. That’s fine for a brochure site. It’s a handicap for a shop competing with a rival hosted in Milan.

Aspettative di prestazione

La pagina di hosting condiviso pubblicizza “disponibilità osservata del 99,9%”. That translates as observed availability, not guaranteed availability. The wording is deliberate. We read the current shared hosting contract, datato 7 agosto 2023, and it contains no uptime figure and no service credits.

The VPS contract is better. Dated 10 aprile 2025, it commits to real service levels. Fall between 99.5% e 99.9% monthly availability and you get a credit worth 10% of the month. Fall below and the credit rises to 50%. A credit is not a refund, anche se. The general conditions say credits are never paid in cash, are capped at your monthly price, and are void if you owe an invoice.

Esperienza del cliente

OVH Italia’s review record is split across two Trustpilot profiles, and that split explains most of the confusion elsewhere.

The main ovhcloud.com profile scores 3.9/5 a partire dal 8,252 recensioni, 3,671 of them in the past twelve months. The distribution is sharply polarised: 4,142 five-star against 3,015 una stella. Così 87% of reviewers sit at one extreme. It is also overwhelmingly French. Del 7,833 reviews with text, 4,731 are French and only 218 are Italian.

The legacy ovh.it profile tells a different story: 1.2/5 a partire dal 110 recensioni, 91 di loro una stella. That profile is claimed but no longer collecting, and it gathered just 4 reviews in the past year. Any review quoting 1.8 o 1.2 for OVH Italia is quoting a dormant page.

Filtered to Italy, the live profile shows 75 recensioni: 53 cinque stelle e 19 una stella. Better than the old page suggests, worse than the global average implies.

Ciò che i clienti elogiano

Italian five-star reviews are strikingly consistent in subject. They praise ticket handling, and most quote a ticket reference while doing it. One from 6 luglio 2026 reads simply “Ticket CS16149525 risolto con feedback costante”, meaning resolved with constant updates.

The other themes are longevity and the phone line. Several reviewers describe years of use without incident, valuing price and server speed. UN 30 giugno 2026 review welcomes Italian phone support being available again, praising both the speed of the answer and the operator.

Reclami comuni

Billing after cancellation dominates, and it repeats across years. A customer since 2019 wrote on 10 luglio 2026 that they had asked to deactivate hosting. They were charged the full annual renewal on 1 luglio 2026 Comunque, with no refund. UN 19 giugno 2026 review describes a service marked for deactivation being renewed regardless.

Provisioning delays come second. UN 15 luglio 2026 review describes buying a VPS advertised as automatic, then waiting over five hours with no credentials. UN 23 marzo 2026 review describes a EUR 3.65 domain stuck in validation for 36 ore.

Third are specification and promotion disputes. UN 3 dicembre 2025 reviewer reported a VPS sold with 12 GB RAM delivering 11 GB. UN 27 marzo 2026 reviewer took a free-domain promotion and was not told the domain had to be claimed within seven days.

Feedback della comunità (Reddit e forum)

Italian-language Reddit barely discusses OVH, so the candid material sits in English on r/OVHcloud and r/ovh. It is recent and it is blunt.

Su 11 agosto 2026 a customer reported a server down for 12 hours after speaking to five separate agents, with tickets closed unresolved. The detail that stings: they paid for the backup add-on, and restores from both 8 e 9 August came back corrupt. Su 16 agosto 2026 another user found an Amsterdam VPS stopped for over six hours with no notification.

Su 18 agosto 2026 a buyer described a paid dedicated server suspended hours after provisioning. The refund was refused because an old account carried an unsettled balance of about USD 6. Two weeks earlier, another reported cancelled orders left unrefunded and a ticket with no reply.

The consistent community advice is worth repeating. If something is urgent, phone them rather than opening a ticket.

Supporta la qualità

OVH Italia does have Italian phone support, sopra +39 02 5560 0423, Monday to Friday from 08:00 per 18:00. Reviews claiming OVH offers no phone support are wrong. Standard and Premium customers get business-hours phone plus tickets. Only Business and Enterprise get 24/7 copertura del telefono.

The stated target is a first response between 15 minuti e 8 working hours. Reality varies wildly. Invited five-star reviews describe same-day resolution, while community threads describe 24 hours of silence on a live network fault.

One caveat on the review data itself. Every Italian review we sampled, positivo e negativo, carries the verification source “invitation”. The five-star ones nearly all cite a ticket number. That pattern suggests invitations fire when a ticket closes. The Italian corpus therefore measures how a ticket went, not how the hosting ran for a year.

When to Use OVH Italia

OVH Italia is a strong choice in specific scenarios:

Ideale per

Developers who administer their own servers: A VPS-2 with 4 vCore e 8 GB RAM costs EUR 7.21/mo and renews at that price. If you can read a log file, you never need the support queue.

Businesses that need data kept in the EU: The Milan region gives you an Italian jurisdiction option for VPS and Public Cloud. It runs three availability zones for redundancy, which matters to a regulated company.

Anyone renting bare metal on a budget: A Rise-1 at EUR 59.99/mo with no setup fee undercuts most of the market. The Eco store often undercuts OVHcloud’s own main store on identical hardware.

Lo apprezzerai se

• Vuoi costi prevedibili, because VPS and Eco dedicated pricing does not jump on renewal
• You need an unusual operating system, because the VPS image list is unusually long
• You prefer a European supplier, because the contract is Italian law and the entity sits in Milan
• You would rather phone than raise a ticket, because the Milan line answers in Italian

When NOT to Use OVH Italia

Nessun host è adatto a tutti. OVH Italia is the wrong choice if:

Cerca altrove se

You want your website physically hosted in Italy: Shared hosting cannot run in Milan. Your files sit in France or Canada whichever Italian plan you buy. An Italian host will actually deliver Italian hosting.

You are not technical and expect hand-holding: OVH sells infrastructure, not managed care. Support is a ticket queue with an office-hours phone line, and the community is full of people who waited days on it.

A contractual uptime promise matters to you: The shared hosting contract carries no uptime figure. Il 99.9% on the sales page is described as observed, and it buys you nothing if it is missed.

Bandiere rosse per la tua situazione

• Vuoi una garanzia di rimborso: Non ce n'è uno. Italian consumers keep the statutory 14-day withdrawal right, but the hosting contract says immediate activation waives it for the period used. Refunds are pro-rata on the remaining term
• You dislike automatic renewal: It is on by default, and the top Italian complaint is being charged after asking to stop
• You hate surprises during maintenance: The hosting contract lets OVHcloud move your service to another platform during an incident. It adds that performance may be degraded with no right to compensation

Se si applica uno di questi, guarda le alternative qui sotto.

OVH Italia Plans and Pricing

All prices are in EUR per month, escluso 22% IVA italiana. We read them from OVHcloud’s Italian order catalogue on 19 agosto 2026, and they match the public pricing page.

Avviso di rinnovo: OVH Italia’s shared hosting jumps are among the steepest we’ve measured. The Pro plan enters at 1,99 EUR/mese e rinnova a 9,99 EUR/mese. That is a 402% aumento, a multiplier of 5.02x. Budget for year two before you buy.

Hosting condiviso

The ladder, first year to renewal, with the multiplier we calculated:

• Antipasto: euro 1.59 renews at EUR 2.59 (1.63X)
• Personale: euro 2.99 renews at EUR 5.99 (2.00X)
• Avviare: euro 2.99 renews at EUR 5.99 (2.00X)
• professionista: euro 1.99 renews at EUR 9.99 (5.02X)
• Prestazione 1: euro 6.99 renews at EUR 19.99 (2.86X)
• Prestazione 2: euro 12.99 renews at EUR 38.99 (3.00X)
• Agenzia: euro 12.99 renews at EUR 38.99 (3.00X)
• Agenzia Max: euro 24.99 renews at EUR 76.99 (3.08X)

Look at Pro again. It is the cheapest plan in the Business range at signup, undercutting Startup by a euro. It then renews 67% above Startup. Buyers who scan the front page and pick the cheapest Business plan get the most expensive one.

Terms of 24 e 48 months are also sold, and they are not always cheaper. Pro on a 24-month term costs EUR 3.99/mo in its discounted period. That is double the EUR 1.99 you pay on 12 mesi. Check the per-month figure at every term length.

Hosting VPS

No renewal shock here at all. Il 2027 range renews at the price you signed up on.

• VPS-1: euro 3.81 con un mandato di 12 mesi, euro 4.49 rolling monthly. 2 vCore, 4 GB di RAM, 40 GB NVMe
• VPS-2: euro 7.21 / euro 8.49. 4 vCore, 8 GB di RAM, 75 GB NVMe
• VPS-3: euro 10.40 / euro 12.24. 6 vCore, 12 GB di RAM, 100 GB NVMe
• VPS-4: euro 19.96 / euro 23.49. 8 vCore, 24 GB di RAM, 200 GB NVMe

Impegnarsi a 12 months saves exactly 15% against the monthly rate, and setup fees are zero. One thing to get right first time: the VPS contract says your datacentre choice at order is final. If you want Milan, pick Milan at checkout.

Server dedicati

Entry pricing starts at EUR 9.99/mo for a Kimsufi KS-B. That is a 2013-era Intel Xeon in Gravelines, and it carries a EUR 9.99 tariffa di installazione. Rise-1 costs EUR 59.99 mensile, o EUR 56.99 on a 12-month commitment. Avanzamento-1, on an AMD EPYC 4244P, lists at EUR 114.99.

Now a buyer trap worth EUR 300 un anno. OVHcloud publishes the same Advance plan codes in two of its own catalogues at two prices. Advance-1 is EUR 114.99/mo on the main dedicated store and EUR 89.99/mo on the Eco store. The gap runs across the whole 2024 Advance line, a partire dal 13.7% per 32.1%. Check both stores before ordering.

Costi nascosti da tenere d'occhio

• Installation fee on rolling-monthly dedicated orders: one full month. Advance-1 costs EUR 114.99 to set up monthly and EUR 0 con un termine anticipato di 12 mesi
• Kimsufi and So You Start setup fees: also one month, euro 9.99 è l'EUR 18.99 by model
• Shared hosting setup and upgrade fees: euro 0 su ogni livello
• I.V.A.: advertised prices exclude 22% IVA, so EUR 1.99 è l'EUR 2.43 at the till
• Automatic renewal is on by default, and changing the term needs 24 ore’ avviso

Verdetto sui prezzi

On VPS and Eco dedicated servers, OVH Italia is close to unbeatable in Europe. The flat renewal is rare and welcome. On shared hosting the picture flips. A 3x renewal is normal in this market, but 5.02x on the plan that looks cheapest is a trap, not a discount.

OVH Italia Transparency Score

We assess how upfront OVH Italia is with important information:

• Informazioni aziendali: Eccellente. The contract names OVH S.r.l., the Milan registered office and the registration number. Pochissimi host lo fanno.
• Trasparenza dei prezzi: Buona. Renewal prices are printed next to promotional ones on the pricing page, which is rare and to their credit. Points lost for one Advance server carrying two prices in two OVHcloud catalogues.
• Documentazione tecnica: Limitato. The shared hosting page never says which country your site will run in. The answer sits only in the order catalogue.
• Termini e politiche: Buona. Contracts are published, dated and versioned, with a link to the previous version. The availability claim is carefully worded as observed, which is honest but easy to miss.

Trasparenza generale: Above average on identity and pricing, weakest on where your data physically sits.

Alternatives to OVH Italia

If OVH Italia doesn’t fit, queste alternative colmano lacune specifiche:

For Genuinely Italian Hosting: Aruba or Keliweb

Both run datacentres inside Italy and will host a shared site there, which OVH Italia cannot. Latency to Italian visitors improves and support is native. Confronta le opzioni nel nostro Italy web hosting guide.

Per il supporto gestito: SiteGround

If you want someone to answer at 2am and fix WordPress for you, a managed host earns its premium over OVH’s ticket queue. Vedi il nostro Italian WordPress hosting guide.

For Cheap European Servers: Hetzner or Contabo

Both compete with OVH on price for VPS and dedicated hardware in Germany. Both are worth quoting before the September 2026 price rise lands. I nostri Confronto VPS europeo copre il campo.

Per metallo nudo, vedi il nostro confronto tra server dedicati. For redundancy-focused setups, prova il nostro Guida europea al cloud hosting.

Conclusione

Copia questo risultato

We rate OVH Italia 3.2/5. It is a serious infrastructure company at prices most rivals can’t match, wrapped in a billing and support experience that repeatedly frustrates non-technical customers.

La linea di fondo

Buy the VPS and the dedicated servers. Think twice about the shared hosting. The servers are cheap, well specified and renew at the price you agreed. The shared plans renew at up to 5.02x and cannot be hosted in Italy at all.

Con 3.9/5 attraverso 8,252 reviews globally, ma solo 218 written in Italian, OVH Italia is a French score wearing an Italian label. Good for someone who runs their own stack. Poor for someone who needs a host to run it for them.

One dated change ages every older review. Su 11 agosto 2026 OVHcloud announced dedicated server price rises averaging 28% on 2024-generation machines and 51% on 2026-generation machines. New orders are repriced from 1 settembre 2026, and equipment already in production from October.

Per ulteriori opzioni, vedi il nostro Italy web hosting guide, where Italian-hosted alternatives are compared.

Domande frequenti

Is OVH Italia good for beginners?

Non proprio. OVH sells infrastructure and expects you to manage it. Support is a ticket queue plus an office-hours phone line, non un 24/7 helpdesk. Beginners will be happier on a managed host.

Is OVH Italia worth the price?

Sui server, sì. A VPS-2 at EUR 7.21/mo renews at EUR 7.21/mo, which is unusual and valuable. Sull'hosting condiviso, be careful. The Pro plan enters at EUR 1.99 and renews at EUR 9.99, a 5.02x jump.

Di cosa si lamentano di più i clienti??

Tre cose dominano. Being charged an automatic renewal after asking to cancel. Slow ticket responses, sometimes days on a live fault. And delayed provisioning, with VPS and domain orders left waiting hours.

Where does OVH Italia actually host my website?

Shared hosting runs in Gravelines, Francia, o Beauharnois, Canada. Milan is not an option for shared plans. You can choose Milan for a VPS, but that choice is final and cannot be changed later.

Does OVH Italia offer refunds?

There is no money-back guarantee. Italian consumers keep the legal 14-day withdrawal right under the general conditions. The hosting contract says immediate activation waives it for the time you used, and refunds are pro-rata.

How does OVH Italia compare to Aruba?

Aruba hosts inside Italy, which OVH Italia cannot do for shared plans. OVH wins on server pricing and hardware choice. Pick Aruba for latency and local support, OVH for cheap compute you administer yourself.

Recensioni degli utenti per OVH Italia