Économie – 845 Avis des clients: Analyse (SEP 2026) - FR

Fonctionnalités et services

Sav.com, LLC is an ICANN-accredited registrar based in Chicago, and its footer dates the brand to 2019. It holds accreditation number 609 plus fifty more, numbered 3891 à 3940, the normal setup for a registrar competing for expiring domains. The founder and CEO is Anthos Chrysanthou.

Types d'hébergement proposés

• Shared hosting – not offered
• Hébergement VPS (Serveur privé virtuel, votre propre tranche de machine) – not offered
• Dedicated servers – not offered
• Cloud hosting – not offered
• Website builder with hosting included – four paid tiers plus a free tier
• Savannah AI – an AI site generator, still labelled Beta
• Domains across 350+ fins, plus auctions, a marketplace and backorders (standing orders to grab a name as it expires)
• DNS (Système de noms de domaines, which points a domain at a server) and free WHOIS privacy, keeping your name out of the public register

That list matters more than any feature comparison. Sav sells you a name and a page builder, pas un serveur.

Who Actually Runs the Servers

Sav publishes this openly, which is more than many resellers do. Its Website Hosting Agreement says hosting is “exclusively powered by Cloudflare” and binds you to Cloudflare’s subscription agreement. Any issue, “including issues concerning interruptions of service”, must be addressed to Cloudflare.

Savannah AI uses a different stack again. Sav’s own page names Vercel for the front end, Fly.io for the backend and Supabase for the database. So when your site goes down, the company you pay is contractually not the company you escalate to.

Sav announced Savannah AI on 12 septembre 2024 for a Q1 2025 lancement, and it was still labelled Beta on 10 septembre 2026.

Emplacements des centres de données

There is no data centre list, because Sav has none. Cloudflare’s edge network decides your location, or Vercel and Fly.io on Savannah AI. An edge network serves your pages from whichever worldwide server sits closest to the visitor. Latency won’t be your problem. Control and accountability are.

Attentes en matière de performances

We found no independent speed or uptime benchmarks for Sav sites. More telling is what the contract omits. Sav publishes no uptime figure anywhere: non 99.9%, pas de SLA (Accord de niveau de service, a contractual uptime commitment with a remedy attached). Liability is capped at one month of fees or USD 100, whichever is lower.

Expérience client

The lifetime numbers and the current numbers disagree, and the gap is the story. À travers 1,078 Commentaires, 63.5% are five-star and 25.5% sont une étoile. Straight-averaging those stars gives 3.81 hors de 5. Alors pourquoi la plateforme affiche-t-elle 2.0? Because it weights recent reviews more heavily, et seulement 93 Commentaires, 8.6% du total, arrived in the past twelve months.

Sorting the newest 200 English reviews by date shows exactly why:

• Late 2023 (de 27 août): 33 Commentaires, moyenne 4.03
• 2024: 84 Commentaires, moyenne 2.11
• 2025: 55 Commentaires, moyenne 1.49
• 2026 (à 16 août): 28 Commentaires, moyenne 1.36

Four straight years of decline. le 2023 slice contains 25 five-star reviews out of 33. le 2026 slice contains 2 hors de 28.

Ce que les clients louent

Long-term users who never hit a problem are consistently happy, and the reason is always price. Un mois d'août 2026 five-star review reads in full: “very great company, use them for years without any issue.” That’s the shape of the positive case.

Sellers praise the 4% commission, and everyone praises free WHOIS privacy on every domain, which several larger registrars still charge for. Bulk tools, a developer interface and Afternic and Sedo integration all get credit from large portfolio holders.

Plaintes courantes

Lost domains are the most serious theme, and they cluster on expiry notices. Un mois de juin 2026 le critique a écrit: “Lost the domain due to not receiving any expiration notices. Held well over 200 domains.” Sav claimed three emails were sent. The customer received none.

Billing problems come second. One August 2026 reviewer got an expiry reminder for 4 August on 6 juillet, then an unauthorised charge the same day, with auto-renewal switched off. Others report failed card verification, checkouts taking four attempts, and payments that deduct fees without delivering the domain.

Then there’s the site itself. Un mois de juin 2026 three-star review says: “Website is super buggy. All of my most recent visits I wasted time.” Another reviewer took hours to renew one domain across several payment methods.

Auction handling produces the angriest reviews. Backorders that go to auction instead of securing the name. Bids blocked in the final minutes. In one May 2026 Cas, Sav’s email quoted the deadline in the wrong time zone and the customer missed it.

Commentaires de la communauté (Reddit et forums)

Reddit is thin here. Sav appears in a handful of r/Domains threads about transfers and account access, with no sustained discussion. Its real customers are domain investors, and they gather on NamePros.

Un novembre 2025 thread describes a USD 808 premium registration that failed, then a refund taking over 21 days and roughly 150 support emails. Other members challenged the poster’s claim that Sav was closing. Nobody disputed the support experience.

Un juillet 2026 thread is worse and more specific. A seller reports payout funds withheld for close to ten months, because a tax form section of the dashboard won’t load. Sav’s answer, quoted in the thread: “At this time, we are unable to provide a definite timeline for resolution.” A Netherlands-based seller replied with the same problem, questioning why a US tax form applies to a non-US sale. A third member said Sav failed to process a renewal, lost a domain worth USD 5,000, auctioned it and kept the money.

The clearest community signal is a reversal. In a February 2026 thread ranking registrars, a member who had recommended Sav in early 2025 moved it to the avoid list. The cited reasons were “domains reportedly lost or auctioned despite customer efforts to renew or retain them” et “slow or unresolved customer support tickets”. Recommendations went to Dynadot, Porkbun and Spaceship instead.

Qualité de l'assistance

Sav’s contact page offers live chat and nothing else for customers. It lists a fax number and a phone line explicitly labelled “Law Enforcement Phone”. There is no customer support phone number and no published ticket queue.

Reply data is the hardest number in this review. De 76 negative public reviews on the main platform, Sav has replied to zero. The company claimed its profile in February 2020 and has never used the paid response tools.

That is not a small detail. A company that argues with bad reviews at least engages. Silence across 76 complaints tells you what escalation looks like.

When to Use Sav

Three cases make Sav a reasonable pick.

Idéal pour

Domain investors chasing the lowest .com cost: USD 10.87 to register and USD 10.15 renouveler, with free privacy, is competitive with anyone. If you run bulk operations through the API and track your own renewal dates, the price is the point.

Sellers who care about commission: 4% against the usual 10% à 20% is a large margin difference on a five-figure sale. Free for-sale landing pages help too, provided you can get the money out.

Someone testing an idea for free: the free builder tier needs no card. Testing whether a landing page draws traffic is a fair use of it.

Vous l'apprécierez si

• You want privacy included rather than sold as an add-on, because Sav bundles it free
• You buy and sell names constantly, because bulk tools and low commission compound over volume
• You already run your DNS and email elsewhere, parce que tu en auras besoin
• You treat renewal dates as your own job, because the notice system has failed repeatedly

When NOT to Use Sav

Aucun fournisseur ne convient à tout le monde. Sav is the wrong choice more often than most.

Regardez ailleurs si

Vous voulez un véritable hébergement Web: there is no shared plan, no VPS and no dedicated server. If you need a control panel, server access or your own databases, Sav has none of it. Commencez par notre comparaison d'hébergement mutualisé au lieu.

You need someone accountable for uptime: Sav’s own contract routes service interruptions to Cloudflare and caps its liability at USD 100. There’s no published uptime figure to hold anyone to.

You’re running a real online store: the builder handles products, but the platform behind it is a chain of third parties. The support record makes that a bad bet for revenue you depend on.

You need mailboxes on your domain: Sav does forwarding and a separate email product, not full hosting-grade mail. Notre guide d'hébergement de messagerie couvre les fournisseurs qui font.

Drapeaux rouges pour votre situation

• You need to phone someone: the only number Sav publishes is for law enforcement. Live chat is the customer channel.
• Vous attendez une garantie de remboursement: il n'y en a pas. Les termes disent “payments are non-refundable” outside three narrow cases, and Sav may “pause, terminate, or change the Refund Policy without notice, for any reason”.
• You’ll register outside .com or .org: the second-year price can be 30 times the first.
• You’re selling from outside the US: sellers report payouts blocked behind US tax paperwork for months.

Si l'un de ces éléments s'applique, the alternatives below are better fits.

Sav Transparency Score

We assess how upfront Sav is with the information a buyer needs:

• Informations sur la société: Bien. The Chicago address, the CEO’s name and the ICANN accreditations are all findable. Une incohérence: the terms say “Économie, LLC, an Illinois limited liability company” while the contact page and ICANN say “Sav.com, LLC”.
• Transparence des prix: Excellent on domains, et c'est inhabituel. Sav prints registration, transfert, backorder and renewal prices in one table. It then undercuts itself by claiming “some of the lowest renewal fees in the industry” directly above a 31x renewal.
• Documentation technique: Limité. Naming Cloudflare, Vercel, Fly.io and Supabase is rare honesty. There are no server specs, no locations and no uptime commitment anywhere.
• Conditions et politiques: Pauvre. The Universal Terms say refunds are “described here”, et “ici” is plain text, not a link. No refund policy page exists in the legal index. The hosting agreement’s liability section repeatedly says “Email Service”, an unedited copy-paste from the email contract.

Transparence globale: mixte, and strangely so. Sav discloses the two things most resellers hide: its infrastructure partners and its renewal prices. Then it leaves the refund policy unlinked and the hosting contract half-edited.

Alternatives to Sav

If Sav doesn’t fit, ceux-ci répondent aux lacunes spécifiques ci-dessus.

For Real Hosting With Real Support: A Conventional Shared Host

Anyone who wants a site, a control panel and one company to call needs a host, not a registrar. Notre Guide d'hébergement aux États-Unis covers the US-based options closest to Sav’s market.

For Domains Without the Renewal Surprise: Pain de porc, Dynadot or Cloudflare Registrar

These three dominate the same forum threads that moved Sav to the avoid list. Cloudflare Registrar sells at cost. Porkbun and Dynadot include privacy free and have far better support records. You give up Sav’s 4% commission, which only matters if you sell.

For an AI-Built Site You Can Move: A WordPress AI Builder

Savannah AI is still Beta, and a site built inside it lives on Sav’s chain of third parties. A WordPress-based AI builder gives you a site you can export and host anywhere. Voir notre Guide de création d'IA WordPress.

Conclusion

Copiez ce résultat

Sav scores 2.0 hors de 5 à travers 1,078 avis publics, and it isn’t a web host. It’s a cheap registrar with a builder bolted on, running on other companies’ infrastructure by its own admission.

L'essentiel

Pricing is real, and the honesty about who runs the servers beats most resellers. Everything after the purchase is the problem. Scores have fallen every year since 2023, de 4.03 à 1.36, and Sav has answered none of its 76 critiques négatives.

Buy a .com here if you track your own renewals and expect to solve your own problems. Don’t put a business you depend on behind it. For providers that run servers and answer the phone, voir notre comparaison d'hébergement cloud.

Questions fréquemment posées

Is Sav good for beginners?

Pas vraiment. The domain prices are beginner-friendly, but the platform isn’t. Recent reviews describe a buggy checkout and support that’s live chat only. Beginners need a provider that answers questions, and Sav’s reply rate on negative public reviews is zero.

Does Sav offer web hosting?

Non, not in the usual sense. Il n'y a pas d'hébergement mutualisé, no VPS and no dedicated server. Sav sells a website builder, and its own contract says that service is “exclusively powered by Cloudflare”, with Cloudflare handling service interruptions. Savannah AI sites run on Vercel, Fly.io and Supabase.

Is Sav worth the price?

For .com registration, Oui. USD 10.87 to register and USD 10.15 renouveler, with free privacy, is genuinely cheap. For other endings, check the renewal column first. A .sa.com costs USD 9.95 la première année et USD 310.95 en deuxième année.

De quoi les clients se plaignent-ils le plus ??

Trois choses dominent. Domains lost after expiry notices that never arrived. Money stuck, whether refunds taking weeks or payouts blocked for months behind tax paperwork. And an error-prone account panel that makes simple tasks take hours.

How does Sav compare to Porkbun or Dynadot?

On headline .com price they’re close. On everything else they aren’t. In a February 2026 forum thread, a member who had recommended Sav a year earlier moved it to the avoid list. They pointed people to Dynadot, Porkbun and Spaceship. Support quality is the deciding factor.

Does Sav offer refunds?

Il n'y a pas de garantie de remboursement. Payments are non-refundable apart from three cases: registrations cancelled inside the grace period, transfers that don’t complete, and undeliverable marketplace purchases. Sav also reserves the right to “pause, terminate, or change the Refund Policy without notice, for any reason”.

Avis d'utilisateurs sur Sav