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Réponse courte: Serverwala vend des serveurs budgétaires compétents derrière des affirmations marketing qui ne tiennent pas la route. Le matériel est réel et les prix sont justes. L’histoire de l’entreprise elle-même n’est pas.
Cet examen vérifie les affirmations au lieu de les répéter. We ran a WHOIS lookup on all 58 locations in Serverwala’s own looking glass. We pulled the Indian company registry record and read the terms line by line. We also include LowEndTalk threads and the full Trustpilot rating spread, which affiliate reviews skip.
Évaluation globale: Serverwala scores 3.1/5 sur Trustpilot partout 57 Commentaires, avec un autre 111 sur une deuxième plateforme. Strengths are cheap AMD hardware in European data centres and support most buyers rate well. Three things go against it. The refund pays in account credit you can’t withdraw. Un dollar 300 setup fee only shows at checkout. And public records contradict several marketing claims. Best for technically confident buyers who want cheap compute and don’t need a guarantee.
One thing to know before you read older reviews. Serverwala advertised a 30-day money-back guarantee on its homepage as late as March 2021. By October 2021 its terms had cut that to 7 journées, paid as store credit rather than money back. Any review quoting a 30-day Serverwala refund describes a policy that ended five years ago.
| Nom | Serverwala Cloud Data Centers Pvt. Ltd. |
| Total des avis | 110 |
| Score moyen | 4.5 |
| Site Internet | http://serveurwala.org |
| Adresse | 517, 5étage, Marché électronique de Jaipur, Ridhi Sidhi, Chemin de contournement de Gopalpura, Mohan Nagar, Triveni Nagar, Arjun Nagar, Jaipur, Rajasthan. , Jaipur, Inde |
| Emplacements des serveurs |  Singapour,  États Unis,  Hong Kong,  Colombie,  Inde |
Nombre d'avis
Moy. Note d'examen
Service client
Fonctionnalités et services
Serverwala sells infrastructure, pas des sites Web. There’s no shared hosting and no reseller hosting; both product pages now redirect away. What’s left are servers you administer yourself.
Types d'hébergement proposés
- Cloud servers – AMD virtual machines in Germany, facturé mensuellement
- Dedicated servers – bare metal (toute une machine physique, non partagé) in Finland and India
- GPU servers – NVIDIA L4, L40S, H100 and H200, facturé à l'heure ou au mois
- Colocation – rack space for your own hardware, 1U to a full rack
- Backup as a Service – Acronis and cPanel backup add-ons
What the Hardware Actually Is
Here’s what most reviews miss. Serverwala’s eight headline cloud plans match Hetzner’s published catalogue tier for tier.
- AMD-ComputeX1 through X5 have the specs of Hetzner’s CPX11, CPX21, CPX31, CPX41 and CPX51
- AMND-PowerX1 through X3 have the specs of Hetzner’s CCX13, CCX23 and CCX33
The match includes odd numbers you wouldn’t land on by coincidence. CPX21 has 3 vCPU, ne pas 2 ou 4. CPX41 has 240GB of disk, not 256GB.
Bare metal follows the same pattern. Serverwala’s entry machine sits in Helsinki: un AMD Ryzen 7 PRO 8700GE with 64GB of DDR5 ECC memory. That processor and memory pairing is Hetzner’s AX42, sold from Hetzner’s Helsinki facility. The tier above matches Hetzner’s AX102 exactly, down to the “NVMe SSD Datacenter Edition” wording.
Two details point the same way. Serverwala’s cloud plan codes end in “-DE-FKSN”, and Falkenstein is a Hetzner site. And serverwala.com resolves to 128.140.127.189, inside Hetzner’s CLOUD-FSN1 network in Falkenstein. A company advertising 50 of its own data centres runs its website inside somebody else’s.
None of this makes the servers bad. Hetzner hardware is good hardware. But Serverwala never names Hetzner, and that matters for the pricing section below.
Emplacements des centres de données
The homepage claims “50+ centres de données à travers 6 continents”. Serverwala publishes a looking glass (a public network test page) inscription 58 Emplacements, each with a test IP address.
We looked up who owns all 58 addresses in the regional internet registries. Exactly one, Bangalore, sits on IP space registered to Serverwala Cloud Datacenters Private Limited. L'autre 57 belong to other companies.
The real owners read like a directory of the wholesale hosting market. M247 holds seven of them, à Oslo, Bruxelles, Dublin, Copenhague, Dubai, Vienna and Budapest. Zenlayer holds a dozen across Asia and Latin America. OVH, Eonix, PhoenixNAP, Psychz, WorldStream, Web Werks, IPXON and HostAfrica hold most of the rest.
Donc “50+ centres de données” means 50-odd places you can rent a server. It does not mean 50 buildings Serverwala owns. The homepage doesn’t distinguish them.
Attentes en matière de performances
No independent benchmark data was found for Serverwala specifically. C'est une vraie lacune, and we won’t invent one. Le matériel est à jour, bien que: Zen 4 Ryzen and EPYC processors, DDR5 ECC memory, Gén 4 Stockage NVMe.
The software is not. À la caisse, the newest Ubuntu on offer is 22.04. Ubuntu 20.04 is still listed though its standard support ended in May 2025, and the dropdown carries a plain typo, “Ubuntu 22.02”. Want Ubuntu 24.04 LTS? You’ll be installing it yourself.
Expérience client
Serverwala’s Trustpilot score is 3.1 hors de 5 de 57 Commentaires. The spread tells a different story than the average.
Here’s the distribution: 36 cinq étoiles, 9 quatre étoiles, 1 trois étoiles, 1 deux étoiles, 10 une étoile. C'est 79% at four or five stars, and a straight average of 4.05, ne pas 3.1. Trustpilot weights recent reviews more heavily, and the recent ones skew negative. That’s why the published score sits nearly a full point below the raw arithmetic.
The source labels matter too. The March 2025 cluster of five-star reviews is marked invited, meaning Serverwala asked for them. Every one-star review is organic, meaning the customer arrived unprompted.
Ce que les clients louent
Support response speed comes up constantly, and in the detailed reviews rather than the one-line ones. Customers describe getting a human within minutes, and staff who stay with a problem instead of closing the ticket. Individual employees get named and thanked, usually a sign the praise is real.
Price is the second theme: buyers who compared quotes say Serverwala came in lower for equivalent hardware, and our own comparison supports that. Indian customers praise delivery speed too, several mentioning servers that arrived the same day.
Plaintes courantes
Non-delivery is the loudest complaint. Un décembre 2025 reviewer ordered a VPS and reported no progress at all. Un juillet 2024 reviewer waited a month, was promised a refund, supplied billing details, and reported the money never arrived. These aren’t complaints about slow servers. They’re about servers that never appeared.
Billing and suspension come second. One February 2025 reviewer had their server suspended for non-payment while their Serverwala account still held a credit balance.
KYC is the third theme. Serverwala requires identity documents before delivery, citing an Indian government directive. That requirement is lawful, and the company is upfront about it. But buyers outside India arrive unaware, then react badly to being asked for a passport scan.
Commentaires de la communauté (Reddit & Les forums)
Reddit has essentially nothing. Searching turns up posts with Serverwala in the title, but they’re all company marketing, not user discussion. Un, posted to r/webdev in March 2017 by the account serverwaladatacenter, marqué 1 point and drew zero comments. There is no thread anywhere of customers comparing notes. Pour une entreprise prétendant 14,000 clients professionnels, that silence is itself a data point.
Discussion bas de gamme, where budget hosting buyers actually gather, is more revealing. Serverwala posted a dedicated server offer there in July 2024. Leapswitch, a rival Indian host, replied in public: Serverwala had copied its advertisement “mot pour mot”, and linked two earlier threads as evidence. Another member called the company “known for lying, spamming, scams and bad service”. The same post added that many forums “have denied them a provider tag and/or banned them”. A third was blunter: “anyone can get better config at this price in other locations.”
One clarification, because it’s widely misread. UNE 2017 LowEndTalk thread titled “Serverwala.org is a scam, do not buy” ranks well in search. It isn’t a customer complaint. A moderator rewrote a Serverwala staffer’s promotional post as a penalty for ban evasion and repeat spamming. That’s evidence of how the company markets itself, not evidence anyone was defrauded. We read it, because plenty of reviews cite it without doing so.
Qualité de l'assistance
Support is the part customers like best. There’s live chat, des billets, email and separate phone numbers for sales, technical support and billing. Phone support is unusual at this price point.
Le piège: support quality and delivery reliability are separate problems. Reviews praising fast, friendly help and reviews describing servers that never arrived are both plentiful. Good support doesn’t fix a missing server.
When to Use Serverwala
Idéal pour
Budget-conscious buyers who administer their own servers: Can you install and secure a Linux box yourself? Then you’re getting current AMD hardware in a European data centre, well under what the underlying provider charges.
Indian businesses needing local servers: This is where Serverwala’s own infrastructure genuinely exists. Bangalore runs on their own registered IP space, and Indian customers report same-day delivery. Rupee billing includes tax, which removes the friction of buying abroad.
Buyers who need an unusual location: Want a server in Ecuador, Uruguay, Kuwait or Bulgaria? Serverwala pulls dozens of wholesale networks into one account and one invoice. Sourcing those individually is hard work.
Vous l'apprécierez si
- You want predictable billing – prices don’t jump at renewal, which is rare in hosting
- You want to talk to a person – three phone lines, not just a ticket form
- You need GPU capacity by the hour – H100 and H200 without an annual contract
- You want colocation and rented servers on one bill – few providers this size offer both
When NOT to Use Serverwala
Aucun hôte ne convient à tout le monde. Serverwala is the wrong choice in several situations, and some of them are serious.
Regardez ailleurs si
You need a refund to be a refund: The guarantee runs 7 days and pays into your Serverwala account, not back to your card. The terms then state that “the credit that you have added is non-refundable”. Money that goes in doesn’t come out. Dedicated servers are excluded outright: “we do not offer refund or credit back guarantee on dedicated servers”. So are renewals. And if you’ve bought before, you’re out, because there’s “no refund policy for second time users”.
You’re buying from Latin America: The terms say “the Refund Policy is not applicable to Colombia, Argentine, Panama, Pérou, Brésil, Chili, Uruguay, Ecuador locations”. Serverwala sells servers in all eight. Buy one and you have no refund rights at all.
You need an uptime guarantee you could enforce: La page d'accueil fait de la publicité 99.90% uptime in one place and 99.99% in another. The service level agreement names no percentage at all, and never says what a credit is worth. It excludes planned, unplanned and emergency maintenance, which between them cover every outage there is. It also requires you to report downtime within one hour or forfeit the credit. The terms then disclaim any warranty that service “will not be interrupted or be error-free”.
You want a compliance-grade paper trail: The certifications page shows ISO logos as images, with no certificate number, issuing body or date. There’s nothing there to verify.
Drapeaux rouges pour votre situation
- You can’t supply ID quickly: KYC documents are mandatory. The terms give you 6 hours before suspension, puis 5 days before the order is “marked as fraud” and terminated
- You bill late sometimes: The terms say that 2 days after a missed due date “all the data will vanish”
- You run a fintech or booking site: the policy bans “any kind of online booking system/IRCTC, government related or any website related to finance”
- You need a firm delivery date: cards promise 15 minutes for cloud and 1 hour for dedicated. The terms say 24 à 72 heures et 3 à 5 working days
Si l'un de ces éléments s'applique, regardez les alternatives ci-dessous.
Serverwala Plans and Pricing
⚠️ Setup Fee Warning: Serverwala advertises dedicated servers “starting from USD 78.00”. That plan, and only that plan, carries a USD 300 frais d'installation that appears at step three of checkout. Pay annually and year one costs USD 1,143. The next tier up costs USD 1,070 for the same year, with a faster processor and twice the storage. The cheapest plan is the expensive one.
Bonne nouvelle d'abord: il n'y a pas de choc de renouveau ici. What you pay in month one is what you pay in month thirteen. Longer terms give a small discount, not a trap.
Serveurs Cloud
Prix d'entrée: 15,00 USD/mois pour 2 vCPU, 2Go de RAM, 40GB SSD and 5TB of traffic
Renouvelle à: 15,00 USD/mois. No increase.
The range runs to USD 180.00/mo for 16 Processeurs virtuels et 32 Go de RAM. Dedicated-vCPU plans, where cores aren’t shared with other customers, start at USD 41.00/mo. Every plan we checked deploys in Nuremberg, Allemagne. Setup is free.
Monthly and quarterly both cost USD 15.00/mo. Six months takes 5% à l'arrêt, twelve months 10%. The annual commitment on the entry plan is USD 162.00.
Serveurs dédiés
À partir de: USD 78.00/mo | Renouvelle à: USD 78.00/mo
All three AMD tiers sit in Helsinki, Finlande, and all include 20TB of traffic on a 1 Port partagé Gbit/s.
- Ryzen 7 PRO8700GE, 64Go DDR5 ECC, 2NVMe x512 Go: USD 78.00/mo plus USD 300 installer
- Ryzen 7 7700, 64Go DDR5, 2x1 To NVMe: 99,00 USD/mois, pas de frais d'installation
- Ryzen 9 7950X3D, 128Go DDR5 ECC, 2×1.92TB NVMe: USD 174.00/mo, pas de frais d'installation
An AMD EPYC 9454P machine is listed at USD 335.00/mo. Indian city locations are sold separately and quoted in rupees.
GPU and Colocation
GPU servers are priced in rupees only. An NVIDIA L4 costs INR 74/hour or INR 53,820/month. An H100 SXM costs INR 273/hour or INR 199,342/month. The location field for every GPU plan reads “**”, with no footnote. You don’t know which country your GPU is in until you ask.
Colocation starts at INR 7,300/month for one 1U server, INR 38,450 for a half rack, INR 50,450 for a full rack.
Coûts cachés à surveiller
- Frais d'installation: USD 300 on the entry dedicated plan, USD 0 on the tiers above it
- Sauvegardes: an extra service, non inclus
- Indian prices are quoted “Incl. all Taxes”; USD prices carry no such note
- Enregistrement de domaines: non offert, so budget for a registrar separately
Verdict sur les prix
Against the catalogue these plans match, Serverwala is cheap. The Helsinki Ryzen 9 machine costs USD 1,880 pour un an. The identical Hetzner configuration in the same city lists at USD 304/month plus USD 149 installer, ou USD 3,797 for that year. Serverwala is roughly half price.
Why cheaper? Most likely because the capacity was bought before Hetzner raised prices during 2026, and resellers on older contracts can undercut the current list. What you give up is who you’re buying from: rent direct and you get that provider’s terms, rent here and you get Serverwala’s.
- CPU 1 x 2.50GHz
- RAM 1 GB
- CPU 2 x 2.50GHz
- RAM 2 GB
- CPU 4 x 2.50GHz
- RAM 4 GB
- CPU 6 x 2.50GHz
- RAM 6 GB
- CPU 4 x 3.30GHz
- RAM 16 GB
- CPU 4 x 3.30GHz
- RAM 32 GB
Serverwala Transparency Score
How upfront is Serverwala with information that affects a buying decision?
- Informations sur la société: Limité – The site says “Established in 2015”. The Indian register shows Serverwala Cloud Datacenters Private Limited was incorporated on 18 juin 2020, under CIN U72501RJ2020PTC069177. The brand’s earliest archived site is serverwala.org from April 2016, and serverwala.com was still parked for sale in 2018. Four offices are listed with full addresses, ce qui est bon. The founding date is not.
- Transparence des prix: Limité – Renewal pricing is honest and there are no promotional traps, which earns real credit. Mais le dollar 300 setup fee on the advertised entry plan surfaces only at step three of checkout. GPU plans hide their location behind an unexplained “**”.
- Documentation technique: Pauvre - “50+ centres de données à travers 6 continents” describes a network where 57 du 58 published locations belong to other companies. The looking glass proving it is Serverwala’s own page, which is at least accidental honesty.
- termes & Politiques: Pauvre – The refund pays in currency you can’t withdraw. It excludes dedicated servers, renouvellements, repeat customers, and eight countries the company sells to. The SLA carries a “Last Updated: 19 July 2021” date and no uptime figure at all.
Transparence globale: Pauvre. Le modèle est cohérent. Every claim aimed at a buyer runs ahead of what the documents support, and the documents themselves are years out of date.
Alternatives to Serverwala
If Serverwala doesn’t fit, these address the gaps above.
For the Same Hardware With a Real Contract: Hetzner
Serverwala’s flagship plans match Hetzner’s catalogue in Hetzner’s own facilities, so buying direct is the obvious comparison. You’ll pay more, roughly double on the Ryzen 9 étage, but you get a published SLA, a documented refund process and no setup-fee surprise. Voir notre Comparaison Contabo et Hetzner.
For Indian Hosting With a Clearer Record: Local Providers
Leapswitch, the host that publicly called out Serverwala’s copied advertising, sells Indian dedicated servers directly on its own network. For the wider domestic field, voir notre Guide d'hébergement en Inde.
For Cheap European Cloud Without the Caveats: Contabo and OVHcloud
Both sell high-specification virtual servers at budget prices with plainly published terms. Neither matches Serverwala’s Helsinki pricing, but both tell you whose data centre you’re in. Notre comparaison d'hébergement cloud couvre le domaine.
For a fuller list, voir notre comparaison de serveur dédié.
Serverwala earns 3.1 hors de 5. The servers are good value and the support is well liked. The contract behind them is the problem.
L'essentiel
You’re buying current AMD hardware in European data centres, often at half what the underlying provider charges, sans augmentation de renouvellement. For someone who can run a server without help, that’s a genuinely good deal.
What you can’t do is rely on the safety net, because there isn’t one. A 7-day guarantee that pays in non-withdrawable credit, and excludes dedicated servers, renouvellements, repeat customers and eight countries, isn’t a guarantee. An SLA last touched in July 2021 with no uptime figure isn’t a commitment. Both sit on Serverwala’s own website, under marketing that says otherwise.
Serverwala scores 3.1/5 à travers 57 Commentaires, et 79% of them sit at four or five stars. It satisfies most of the people who buy from it. The minority who hit a problem find out what they actually agreed to. Buy month to month, keep your own backups, and don’t preload account credit.
Pour plus d'options, voir notre Asia dedicated server guide, where Serverwala’s regional competitors are compared side by side.
Questions fréquemment posées
Is Serverwala good for beginners?
Non. Il n'y a pas d'hébergement mutualisé, no cPanel plan and no website builder. Every product is a server you configure yourself, and you must supply identity documents before delivery. Beginners should start with a managed host.
Is Serverwala worth the price?
On raw cost, Oui. Its Helsinki dedicated servers run about half the current list price for the same configuration bought direct. Prices don’t rise at renewal either. Just budget for the USD 300 setup fee on the entry dedicated plan. It makes that tier dearer in year one than the tier above it.
De quoi les clients se plaignent-ils le plus ??
Servers that never arrive. Several reviewers report paying, then waiting weeks with no deployment and no refund. Billing disputes come second, including suspensions applied while the customer held account credit. Support quality is rarely the complaint.
Does Serverwala really have 50 centres de données?
Non. Its own looking glass lists 58 Emplacements, and we checked the registered owner of every test IP address there. One is Serverwala’s own network, in Bangalore. L'autre 57 belong to companies like M247, Zenlayer, OVH and PhoenixNAP. Serverwala resells access to them.
Does Serverwala offer refunds?
Not in the usual sense. The guarantee lasts 7 days and pays into your Serverwala account, not your card, and the terms call that credit non-refundable. Serveurs dédiés, renewals and returning customers are excluded. So are buyers in Colombia, Argentine, Panama, Pérou, Brésil, Chili, Uruguay and Ecuador.
Is Serverwala safe to use?
Oui, in the sense that it’s a real registered Indian business with named directors, verifiable offices and hardware in real data centres. But the contract gives you little recourse, so treat it as a low-commitment purchase. Payer mensuellement, keep backups elsewhere, and don’t preload account credit.