Names.co.uk – 5290 Avis des clients: Analyse (SEP 2026) - FR

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Résumé de Names.co.uk

Nom	Names.co.uk
Total des avis	5290
Score moyen	3.9
Site Internet	https://www.names.co.uk/
Adresse	Team Blue Internet Services UK Limited t/a noms.co.uk , Maison Acton, Parc Perdiswell, Worcester, Worcester, Royaume-Uni
Emplacements des serveurs	Royaume-Uni

Visitez Names.co.uk

Nombre d'avis

5.2k+Beaucoup

* Names.co.uk est un hébergement largement utilisé, qui a rassemblé plus de 5290 Avis depuis le début de ses opérations. Les gens expriment leur opinion sur l'hôte, ne laissant presque aucun détail non partagé.

Moy. Note d'examen

3.9Positif

* 3.9 stars on average tallies with the point of view of buyers of Names.co.uk. Alors que certains sont d'accord avec leurs progrès, d'autres sont mécontents.

Service client

PositifÉvaluation

* Les offres d'hébergement Web de Names.co.uk reçoivent un support décent. Près de la moitié de leur base d'utilisateurs est prête à rester avec Names.co.uk, si leur cas est résolu.

Fonctionnalités et services

names.co.uk sells domains, hébergement, email and website building as one bundle. Cela fait partie de team.blue, the European group that also owns the sister brand LCN.com. names.co.uk’s operating company was renamed from Namesco Limited to Team Blue Internet Services UK Limited on 12 août 2024. Your invoices now carry a name the brand itself never traded under.

Here’s a dated change worth knowing before you read older reviews. names.co.uk retired its Starter, Professionnel, Premium and Platinum hosting range on 15 novembre 2023. Its own blog announced the replacements that day: Débutant, Enthusiast, Pro and Pro-XL. Any review still quoting those older plan names describes products the company stopped selling nearly three years ago.

Types d'hébergement proposés

• Hébergement Web – four shared tiers from 25GB to 150GB
• Hébergement WordPress – three tiers with staging (a copy of your site for testing changes safely)
• WePanel Hosting – three tiers on the company’s own control panel, avec les outils revendeurs
• Serveurs dédiés gérés – three configurations, priced by quote only
• VPS – listed in the navigation, with no specifications or prices published
• Email, Microsoft 365, SSL certificates and a website builder

Principales caractéristiques mises en avant par les clients

Reviewers rarely praise the specifications. Ils louent les gens. Recent five-star reviews name individual agents and describe problems solved on one call. What else gets mentioned? The free first-year domain, which is why many customers arrive. Backup depth also comes up, de 1 retained daily copy on the entry plan to 28 au niveau supérieur.

Emplacements des centres de données

All hosting runs from the UK. The company describes “une 50,000 square foot facility in the heart of the Thames Valley”, avec 450 racks across four data halls. Its own network links that site to points of presence in Slough and London.

For a UK audience that means low latency and UK jurisdiction. The infrastructure page names no ISO certification or tier rating, though the hosting page calls the facility “Tier3+”.

Attentes en matière de performances

No independent benchmark data turned up during this research, so treat performance claims as unverified. The platform runs NVMe SSDs (solid-state storage using a faster connection than older SATA drives), NetApp storage, et vernis, Redis and OpCache caching.

One specification deserves a check against your own code. The hosting page lists PHP 8.2, 8.1 et 8.0. PHP 8.2 reaches the end of its security support in December 2026. If your software already wants PHP 8.3 Ou plus récent, demandez avant d'acheter.

Expérience client

The public record is large and unusually polarised. De 6,049 Commentaires, 70.7% are five-star and 20.2% sont une étoile. Seulement 1.7% sit in the middle at three stars. Quelques 846, à peu près 14%, ont été écrits au cours des douze derniers mois, so this record is live.

Now the number that explains the split. Nous avons échantillonné le 180 newest reviews, posted between 18 June and 2 septembre 2026. le 152 written after a company invitation average 4.77, avec 87.5% à cinq étoiles. le 28 written unprompted average 2.71, and fifteen of those are one-star.

So which figure is honest? Les deux sont. The difference is when the reviewer was asked. An invitation usually follows a closed support ticket, so it samples the company on a good day. Nobody sends an invitation after a failed domain transfer.

Ce que les clients louent

Personnel de soutien, par nom, over and over. Recent five-star titles read like thank-you notes to individuals.

Longevity comes second. Reviewers describe relationships of ten years or more. One recent title simply reads “16yrs Great Customer Service”. L'entreprise répond également à 100% de ses critiques négatives, faire la moyenne 1.12 journées.

Plaintes courantes

Domain renewal cost dominates. It isn’t close. Reviewers in June, Juillet et août 2026 describe the same shape: a cheap or free first year, then a bill they consider far above market. One July reviewer wrote that a renewal costing GBP 4.79 in year one now costs GBP 53.39. Several name Cloudflare’s registrar as the comparison, near GBP 8.

The exit fee is the second theme, and it compounds the first. Customers who decide the renewal is too high then find leaving costs GBP 10 plus VAT per domain.

La troisième, and more serious, is a cluster of domain suspensions over registrant verification emails. Reviewers between 12 June and 22 juillet 2026 describe the same failure. A domain gets suspended for an unverified address, le “resend verification” button reports success, and no email arrives. Business websites sat offline for a week.

Fourth is account lockout. Logging in from a different country or IP address triggers a block, and clearing it means reaching support in UK office hours.

Commentaires de la communauté (Reddit et forums)

Reddit adds detail the review sites don’t, and it stays consistent across seven years.

The transfer-out fee dominates. Un octobre 2019 thread in r/webdev asked whether the GBP 10 plus VAT charge was even legal. Un mois de février 2022 thread in r/webhosting drew a reply from a self-identified names.co.uk support technician confirming it. Un avril 2023 r/Domains post came from someone who abandoned signup over it.

A practical tip sits inside that 2019 fil. The poster asked for the fee to be waived, quoting ICANN’s rule that a transfer cannot be denied over non-payment. The company waived it. Dans 2024 another user copied the request and got the same result. Si tu pars, demandez avant de payer.

Two more threads matter. En décembre 2023, r/Domains carried complaints about domains paid for but never delivered. En janvier 2024, an r/webhosting user found that sites built in the names.co.uk builder can’t be exported. Positive sentiment exists but is quieter, mostly from long-term registrar customers.

Qualité de l'assistance

Telephone and ticket support run Monday to Friday, 8suis à 5:30après-midi. Weekends and bank holidays are ticket only, 8am to 4pm. Il n'y a pas de chat en direct.

Watch for a contradiction. The hosting plan pages say “Our team are available 7 jours par semaine” and print a phone number underneath. The support page says weekends are ticket only. One August 2026 reviewer called at 8:15am and was told nobody was in until 9. Plusieurs 2026 reviewers also say an AI assistant blocks the route to a human.

When to Use names.co.uk

names.co.uk fits well in specific situations.

Idéal pour

UK small businesses that want a phone number: The most consistent theme in the review record is named UK agents solving problems by phone. Si les temps d'arrêt vous coûtent de l'argent, ça compte.

Anyone who needs UK-only hosting: Everything runs from the Thames Valley facility. For UK visitors and UK data residency rules, c'est une réponse claire.

Buyers who want predictable pricing: Choose the WePanel range. It carries no introductory offer, so month one and month thirteen cost the same.

Vous l'apprécierez si

• Vous voulez des domaines, hébergement, email and Microsoft 365 on one bill
• Vous dirigez plusieurs petits sites, because Pro hosts 25 of them for GBP 18.99/mo
• You value backup depth, because Pro-XL retains 28 copies quotidiennes
• Vous avez besoin d'un hébergement Windows, because WePanel offers Linux or Windows

When NOT to Use names.co.uk

Aucun hôte ne convient à tout le monde. Look elsewhere in these cases:

Regardez ailleurs si

You hold a lot of domains: Standard renewals sit above what at-cost registrars charge, and moving each domain out costs GBP 10 plus TVA. A portfolio makes both numbers bite.

Buying a server is the plan: Dedicated servers are quote-only on 2016 et 2019 processeurs. The VPS line has no specifications at all.

You want a refund if it doesn’t work out: Il n'y a pas de garantie de remboursement. Les remboursements sont “discretionary” and each request is “considered on their merits”. You’d be relying on statutory rights, pas une promesse.

Drapeaux rouges pour votre situation

• Vous avez besoin d'une assistance téléphonique le week-end: Saturdays and Sundays are ticket only, whatever the plan pages imply
• You travel or work abroad: Reviewers report lockouts triggered by a change of country or IP address
• You want a contractual uptime figure: Le marketing dit 99.999%, the terms cap liability below 99%
• You’re price-shopping the first year: The offer lasts one month, and month two costs up to fourteen times more

Si l'un de ces éléments s'applique, voir la section Alternatives ci-dessous.

names.co.uk Plans and Pricing

All prices below are in GBP and exclude 20% T.V.A., which is how names.co.uk displays them. Add a fifth for the real figure.

⚠️ Avertissement de renouvellement: The advertised hosting prices last one month, not one year. Web Hosting Beginner is GBP 0.99 pour le premier mois, puis 9,99 GBP/mois. That’s a 10.09x jump. Enthusiast goes from GBP 1.00 en EUR 13.99, which is 13.99x. Budget for month two.

Hébergement Web

Débutant: GBP 0.99 premier mois, puis 9,99 GBP/mois. 25GB, 1 site Internet, 1 sauvegarde quotidienne, domaine gratuit. Pas de certificat SSL gratuit.

Enthusiast: GBP 1.00 premier mois, puis 13,99 GBP/mois. 50GB, 5 sites Internet, 7 sauvegardes quotidiennes, SSL gratuit, Accès SSH.

Pro: GBP 2.00 premier mois, puis 18,99 GBP/mois. 75GB, 25 sites Internet, 14 sauvegardes quotidiennes, auto-patching.

Pro-XL: GBP 5.00 premier mois, puis 32,99 GBP/mois. 150GB, 50 sites Internet, 28 sauvegardes quotidiennes, Générateur de site Web.

Annual billing follows a pattern you can check yourself. Beginner costs GBP 109.89 une année, exactly eleven times GBP 9.99. The same holds on all ten plans across the three ranges. So a year costs eleven months, un 8.3% économie, and the offer doesn’t apply to annual terms.

Hébergement WordPress

Entrée: GBP 1.00 premier mois, puis 9,99 GBP/mois (GBP 109.89/yr). 30GB, 14 sauvegardes quotidiennes, SSL gratuit, 1 test environment.

Professionnel: 21,99 GBP/mois (GBP 241.89/yr). 100GB, 30 sauvegardes quotidiennes, 2 environnements de test.

Prime: 40,99 GBP/mois (GBP 450.89/yr). 250GB, 30 sauvegardes quotidiennes, 3 environnements de test.

Here’s the buying mistake to avoid. Web Hosting Beginner and WordPress Hosting Starter both renew at GBP 9.99/mo and both cost GBP 109.89 une année. For the same money the WordPress plan adds 5GB, 13 more daily backups, free SSL and a staging environment. Running one WordPress site? The plain plan is worse at an identical price.

WePanel Hosting

This range is different, and better in one way. There’s no introductory offer, so the price you see is the price you keep.

Entrée: 14,99 GBP/mois (GBP 164.89/yr). 1 domaine, 50GB, 10 boîtes aux lettres, 1 vCPU, 512Mo de RAM.

Professionnel: GBP 20.99/mo (GBP 230.89/yr). 5 domaines, 300GB, 100 boîtes aux lettres, Accès SSH.

Prime: GBP 25.99/mo (GBP 285.89/yr). Unlimited domains and space, 2 vCPU, 2048Mo de RAM.

WePanel is the company’s own control panel rather than cPanel, the third-party panel most shared hosts use. Compare the tiers carefully, because they don’t line up. WePanel Starter costs GBP 1 a month more than Web Hosting Enthusiast for the same 50GB, and hosts one site not five.

Les serveurs

Three managed dedicated tiers are listed, all priced by quote, and the specifications are dated. The entry tier runs a 2019 Intel Xeon E-2224, the middle one a 2016 Xeon E5-2640 v4. VPS appears in the menu with no specifications and no price.

If you want a server with a number on it, voir notre UK VPS hosting guide ou notre UK dedicated server comparison au lieu.

Noms de domaine

Domains are where the review record gets angry, so the numbers matter. First-year price first, then the published standard rate:

• .co.uk: gratuit, then GBP 13.99/yr (GBP 16.79 avec TVA)
• .Royaume-Uni: GBP 3.99, then GBP 13.99/yr
• .avec: GBP 1.99, then GBP 24.99/yr
• .boutique: GBP 5.00, then GBP 96.99/yr, a 19.4x increase
• .technologie: GBP 5.00, then GBP 77.99/yr, a 15.6x increase

The site’s own footer is clear: these offers are “for the first billing period only, do not apply to renewals”. The problem isn’t disclosure. It’s that a free .co.uk buys a customer who never checks year two.

Coûts cachés à surveiller

• Transfer out: GBP 10 plus VAT to release a .uk domain, répertorié comme “Tag Release”. Other extensions face a matching fee inside a 60-day window.
• SMTP authentifié: GBP 65.89 a year as an add-on, not included with email hosting.
• Website restore from backup: GBP 100. A single mailbox restore is GBP 30.
• Rachat de domaine: GBP 75 to recover a lapsed .com, .net, .org, .biz or .info.
• SSL on the entry plan: non inclus. Every other tier gets it free.

Verdict sur les prix

Are the renewal rates unfair? Pas vraiment. They’re mid-market for a UK host with UK support. The advertising is the problem. A jump of up to fourteenfold after 30 days is aggressive by any standard, and leaving costs money.

A documentation problem sits underneath it. The general terms name the published price list as the authority for renewal rates. That list carries no row for Beginner, Enthusiast, Pro, Pro-XL or any WordPress plan. It prices the WePanel range under retired names like “Hébergement Premium (Limitless)”. The document your contract points to prices nothing on sale.

One more data point. Sister brand LCN.com, run by the same registered company, sells an identical ladder. Le même GBP 0.99, 1, 2 et 5 rise to the same GBP 9.99, 13.99, 18.99 et 32.99. Only the labels change.

names.co.uk Transparency Score

How upfront is the provider with what a buyer needs to know?

• Informations sur la société: Excellent. Registered name, numéro d'entreprise 03913408, Numéro de TVA, ICO registration and Worcester address are all published. The team.blue relationship is stated openly, which many group-owned brands hide.
• Transparence des prix: Bien, avec un trou. Renewal prices sit on the plan cards beside the promotional ones, qui bat la plupart des concurrents. But the terms point to a price list carrying no row for any plan on sale.
• Documentation technique: Bien. The data centre page gives rack counts, generator ratings and power design. Server pricing is the gap: sur devis uniquement, with no VPS specifications.
• Conditions et politiques: Limité. The refund policy is honest but promises nothing. Uptime is where this breaks down: 99.999% on the hosting page, 99.9% on the WordPress page, and a contract that only excludes liability below 99%. That last figure allows about seven hours of downtime a month.

Transparence globale: Above average on identity, below average on commitments. You can learn exactly who you’re buying from, and not what you’re promised.

Alternatives to names.co.uk

If names.co.uk doesn’t fit, ces trois-là couvrent ses lacunes.

For a Real Refund Window: Krystal

This UK host publishes a 60-day money-back guarantee it calls “no-quibble refunds”. Shared plans start at GBP 7/mo with no first-month teaser. That’s the direct answer to a discretionary refund policy.

For Servers With Published Prices: Fasthosts

Fasthosts, also UK-based, lists its VPS range openly: 4 vCPU, 4GB RAM and 120GB NVMe at a GBP 9/mo standard rate. No quote required. Voir notre UK VPS guide pour le domaine plus large.

For Domains at Cost: Registraire Cloudflare

Cloudflare sells domains at wholesale cost with no renewal markup, and charges nothing to transfer a .uk domain away. It’s the alternative reviewers keep naming themselves. It doesn’t sell hosting, so pair it with a host from our comparaison d'hébergement bon marché au Royaume-Uni.

Conclusion

Copiez ce résultat

names.co.uk earns 4.3 hors de 5 à travers 6,049 Commentaires, and it earns that on support rather than value.

L'essentiel

Buy it for the phone number and the UK data centre. Don’t buy it on the advertised price, which lasts 30 days before rising as much as fourteenfold. The split we measured says it plainly. Invited reviewers average 4.77 and unprompted ones 2.71, so your rating depends on whether anything went wrong.

It suits a UK small business that wants one supplier and one phone number. It’s a poor choice for a domain portfolio, for anyone needing a refund promise, or for anyone buying a server. Want the predictable version? Pick WePanel.

Pour plus d'options, voir notre Guide d'hébergement Web au Royaume-Uni, or compare plans in our hébergement WordPress le moins cher au Royaume-Uni résumé.

Questions fréquemment posées

Is names.co.uk good for beginners?

Oui, avec une mise en garde: prix. The free first-year domain, daily backups and UK phone support all suit a first website. But beginners are exactly who gets caught when a GBP 0.99 offer becomes GBP 9.99 in month two.

Is names.co.uk worth the price?

At renewal rates it’s mid-market. GBP 13.99/mo for 50GB and five sites is fair for UK support and UK servers. Paying yearly saves 8.3%, because a year costs eleven months.

De quoi les clients se plaignent-ils le plus ??

Domain renewal prices, par une large marge. Second is the GBP 10 plus VAT fee to transfer a domain away. Third is a run of 2026 reports of domains suspended over verification emails that never arrived.

How does names.co.uk compare to LCN.com?

They’re the same company. Both trade as Team Blue Internet Services UK Limited. Both sell four tiers at GBP 0.99, 1, 2 et 5, rising to GBP 9.99, 13.99, 18.99 et 32.99. Switching between them saves nothing.

Is names.co.uk good for WordPress?

Its WordPress range is better value than its plain hosting. WordPress Starter and Web Hosting Beginner both cost GBP 9.99/mo, but the WordPress plan adds 5GB, un certificat SSL gratuit, 13 more daily backups and a staging environment. Don’t buy the plain plan for WordPress.

Does names.co.uk offer refunds?

Il n'y a pas de garantie de remboursement. The published policy says refunds “are discretionary unless stated otherwise in our terms of business”. Each request is judged on its merits within 10 jours ouvrables. UK consumer law may still give you a cancellation window, but the company itself promises nothing.

Avis d'utilisateurs pour Names.co.uk