SKB Enterprise – 136 Customer Reviews: Analysis (Aug 2026)

SKB Enterprise Summary

Name	SKB Enterprise
Total Reviews	136
Average Score	3.8
Website	https://skb-enterprise.com
Address	Kingsfordweg 151, Amsterdam, Netherlands
Server Locations	Netherlands

Number of Reviews

136Average

* 136 Reviews about SKB Enterprise might be an unsatisfactory number for you to form a conclusion about the hosting service. Regardless, as you read on, you will find out more clues about it.

Avg. Review Score

3.8Neutral

* You can see that with a valuation of 3.8 consumers who have purchased packages from SKB Enterprise do not feel confident in investing in them any further.

Customer Support

NeutralRating

* Support techs hired by SKB Enterprise are lacking in experience, but are developing new skills and know-how regarding to hosting topics to be of more use.

Features and Services

SKB Enterprise B.V. sold Amsterdam-based servers until January 2025, and its oldest customer review dates from 2017. Its VAT registration was still valid when we checked, so this isn’t a bankruptcy. It sold the hosting operation and kept the shop window open. That’s why parts of this section are in the present tense and parts are in the past.

Hosting Types Offered

• Cloud VPS – eight tiers, X1 through X64, on KVM (a virtualisation type giving each server its own kernel and dedicated memory). Still orderable.
• Dedicated servers – three AMD Ryzen builds. Still listed and still orderable.
• Shared web hosting – the category page now returns “Product group does not contain any visible products”. It’s gone.
• Domain registration and transfers – still offered in the portal.
• Add-ons – SpamExperts mail filtering, SiteLock malware scanning and marketgoo SEO reports.

Anything you read about SKB shared hosting, or an included DirectAdmin control panel, is out of date. The only control panel sold now is a paid managed add-on on a dedicated server.

Key Features Customers Highlight

The praise in the review record clusters on three things, and all of it predates 2024.

• Price – reviewers repeatedly called the VPS tiers cheap for Amsterdam bandwidth.
• Setup speed – one 2022 reviewer had a VPS running ten minutes after ordering.
• Payment flexibility – crypto, Alipay and iDEAL were accepted alongside cards, which mattered to buyers outside the EU.

A fourth theme is harder to praise. Several 5-star reviews from 2021 recommend SKB as “DMCA ignored” hosting, meaning it didn’t act on copyright takedown notices. Rights holders posted the mirror image: 1-star reviews saying abuse reports went nowhere. SKB banned adult content on 20 November 2024.

Data Center Locations

One location, Amsterdam. That’s fine for European visitors, since Amsterdam is among the best-connected cities in the world. For anyone in North America, Asia or Australia, every request crosses an ocean. No CDN (a content delivery network caching your files closer to visitors) is bundled to soften that.

Performance Expectations

No independent benchmark data exists for SKB, and none has appeared since the transfer. What can be checked is the age of the catalogue. The dedicated server order form still offers CentOS 7, CentOS 8, Ubuntu 18.04 and Fedora 37. All four are past end of life, so they get no security patches. The newest options are Ubuntu 22.04 and Debian 12.

That’s the clearest technical signal available. A host running a live platform updates its OS images. This one stopped.

Customer Experience

The two platforms carrying SKB data disagree completely, and the reason matters before you read either number. Trustpilot shows 1.8/5 from 54 reviews. HostAdvice shows 4.2/5 from 88. Both are accurate arithmetic. Only one reflects what buyers found recently.

Here’s the Trustpilot shape, which averages hide. Of 54 reviews, 34 are 5-star and 18 are 1-star. There are no 4-star reviews at all, one 3-star and one 2-star. So 63% of the file is a perfect score, yet the published TrustScore is 1.8, because Trustpilot weights recent reviews more heavily. Every single 5-star review is at least two and a half years old.

Broken out by year, the pattern is stark. From 2017 to 2019, 11 reviews, all 5-star. In 2020 and 2021, 14 five-stars against 5 one-stars. In 2022 the balance flipped: 5 five-stars against 7 one-stars. In 2023, three 5-stars, the last on 18 November. Then 2024 and 2025 produced five reviews and every one of them is a 1-star. Trustpilot has since closed the profile to new submissions with the note that the company’s website has closed.

What Customers Praise

Cheap, fast and responsive, for a while. Reviewers from 2019 through 2022 described same-day delivery, clean network performance and an owner who answered messages personally. One 2022 customer measured disk throughput around 2 GBps and called CPU performance good.

Crypto acceptance drew praise from buyers in countries where card payments to EU merchants are awkward.

Common Complaints

Undelivered orders come up again and again. A 2020 reviewer paid EUR 140 on 15 September and had nothing weeks later. A 2021 server ordered on 17 October was never activated. A 2022 buyer got an automated confirmation, then silence.

Support disappearing is the second theme, usually attached to the first. Multiple reviewers describe tickets that sat for days, then closed with no reply. One HostAdvice reviewer from Lithuania wrote on 5 July 2024 that their VPS had been down a week. The ticket was closed without a word.

Refunds are the third. The pattern in the reviews matches the published policy exactly: money paid isn’t coming back. Two reviewers reported having to fight through PayPal or their bank instead.

The fourth cuts both ways. Customers suspended over copyright material said they got two days to move out and no refund. Rights holders complained of the opposite, that abuse reports were ignored. SKB replied publicly to several, arguing users had broken its acceptable use policy.

One more claim deserves a mention. A 2021 reviewer alleged that SKB’s free plan came with a condition: post a 10-star review on a hosting directory. That’s unproven, and SKB never answered it. Hold it next to the 4.2 average anyway.

Community Feedback (Reddit and Forums)

SKB has almost no Reddit footprint. The unfiltered record sits on LowEndTalk, the budget hosting forum, and it’s more candid than either review site.

An October 2020 thread documents the EUR 140 undelivered order, with screenshots of unanswered tickets. The replies are harsher than the complaint. Members noted that SKB’s only upstream network provider was SpectraIP, four years before SpectraIP bought the business. Some alleged the network carried abusive traffic, though that’s a forum claim rather than a verified fact.

A March 2025 thread is where the exit is confirmed. A member mocked the design of SKB’s VPS page. SKB’s own forum account replied: “We actually ended our hosting activities after selling them recently, so the page has now been replaced with a placeholder.” Members then quoted the placeholder itself. It said SKB Enterprise B.V. no longer provides hosting or cloud services, and that SpectraIP B.V. had acquired all hosting activities.

A June 2025 thread describes a EUR 960 dispute over three used Supermicro servers sold through eBay. The buyer says all three arrived defective and that follow-up emails went unanswered. That’s a hardware dispute rather than a hosting one, but the timing shows what was happening: the kit was being sold off.

Support Quality

The ticket system is still reachable and the contact form still submits. Does anyone read them? Nothing in the public record suggests so. The most recent announcement in the client portal is the transfer notice from 14 January 2025. Nothing has been posted in nineteen months.

Both 2025 Trustpilot reviews describe support silence. One customer, writing on 9 May 2025, found a domain registered with SKB marked “Transferred Away” and got no explanation. No phone number, no live chat, no published response time.

When to Use SKB Enterprise

This section is short, and honestly so. There’s no scenario in 2026 where a new customer should send SKB Enterprise money.

The Only Remaining Reasons to Visit

You’re an existing customer chasing records: the client portal login still works. Old invoices, ticket history and domain details are there. Export them, because nothing guarantees the portal outlives the domain registration, which expires on 23 August 2027.

Tracing a domain you own: if it was registered through SKB, the portal is the starting point. Expect to escalate to the registrar rather than get a reply here.

You’re checking whether a review you read is current: that’s a fair reason, and the answer is on this page.

When NOT to Use SKB Enterprise

Everything else. Specifically:

Look Elsewhere If

You want a VPS or dedicated server in Amsterdam: the company that took this platform over sells the same tiers under the same names. SKB’s store asks 2.4 to 4.4 times more for matched CPU and memory. Buying from the abandoned storefront costs more and gives you a supplier that has publicly said it isn’t in this business.

Contract terms matter to you: the checkbox at checkout links the Terms of Service and Acceptable Use Policy to a dead domain. You’d be accepting terms you can’t read. The EU VAT register now lists the company in the village of Espel, not the Amsterdam office every review still quotes.

You expect a refund if something goes wrong: there isn’t one. The published policy is that delivered services aren’t refundable, and the review record shows that applied even when servers were never delivered.

Red Flags for Your Situation

• You need support: the last portal announcement is from January 2025 and 2025 reviewers report no replies at all
• You need current software: the OS list still offers CentOS 7 and Ubuntu 18.04, both long past security support
• You need backups: no backup product is sold, and the cancellation article warns that terminated data is unrecoverable
• You’re paying by crypto: Cryptomus is still an option at checkout, and crypto payments can’t be charged back

If any of this describes you, see the alternatives below.

SKB Enterprise Plans and Pricing

⚠️ Abandoned Storefront Warning: On 14 January 2025 SKB Enterprise announced it had transferred all hosting operations to SpectraIP B.V., effective 15 January 2025. As of August 2026 the store at clients.skb-enterprise.com still accepts orders and payments. The checkout asks you to agree to Terms of Service hosted at skb-enterprise.com/legal/, a domain that no longer resolves. You cannot read the contract you’re being asked to accept.

Prices below came from the live cart on 18 August 2026, excluding VAT. There’s no renewal shock, the one good thing here: the advertised price is the renewal price, a 1.0x multiplier. Longer terms shave a little off.

Cloud VPS

Entry price: EUR 6.00/mo for the X1 (1 CPU core, 1 GB RAM, 25 GB NVMe, 3 TB bandwidth). NVMe is a fast type of solid-state storage.

Renews at: EUR 6.00/mo. No promotional pricing exists.

The ladder runs X2 at EUR 8.00, X4 at EUR 15.00 and X8 at EUR 30.00. Above that, X12 costs EUR 50.00, X16 EUR 70.00, X32 EUR 100.00 and X64 EUR 170.00. Quarterly billing saves 2%, semi-annual 5% and annual 10%. Setup is free. One IPv4 address is included, and extras cost EUR 2.00 each.

Dedicated Servers

Starting at: EUR 75.00/mo | Renews at: EUR 75.00/mo

Three builds, all unmanaged. The P-R5-32 gives an AMD Ryzen 5 3600, 32 GB DDR4 and a 500 GB NVMe drive with 50 TB of traffic. The P-R7-64 (Ryzen 7 3700X, 64 GB, 1 TB) costs EUR 120.00, and the P-R9-64 (Ryzen 9 3900X, 64 GB, 1 TB) costs EUR 175.00. These are 2019-generation processors being sold in 2026.

Hidden Costs to Watch

• Bandwidth over the included 50 TB: EUR 7.50 per TB, or EUR 40.00/mo to raise the cap to 100 TB
• Managed DirectAdmin: EUR 35.00/mo. Managed HestiaCP: EUR 25.00/mo
• cPanel licence for 100 accounts: EUR 55.00/mo, plus EUR 0.40 per account above 100
• Backups: not offered as a product
• Refunds: none. The knowledgebase states that delivered services aren’t refundable

Pricing Verdict

Flat pricing normally earns a host credit. Not here, because a direct comparison exists. SpectraIP, the company that bought this business, uses the same tier names on its own site. Its X8 (4 cores, 8 GB RAM) costs EUR 9.99/mo against SKB’s EUR 30.00. Its X16 (6 cores, 16 GB) costs EUR 15.99 against SKB’s EUR 70.00.

The dedicated comparison is just as blunt. SpectraIP sells an identical Ryzen 5 3600 with 32 GB DDR4 and a 480 GB NVMe drive for EUR 54.00/mo, with 100 TB of traffic. SKB’s version costs EUR 75.00 with half the traffic. Same hardware generation, same city, probably the same racks. You’d pay 39% more for less.

SKB Enterprise Transparency Score

We assess how upfront the provider is with information a buyer needs:

• Company Information: Poor. The archived site published a VAT number, Chamber of Commerce number and Amsterdam address. None of it is reachable now, and the VAT register no longer matches that address. The store shows no company details at all.
• Pricing Transparency: Good. Prices are flat, setup is free, term discounts are stated plainly and every configuration option carries a visible price. This is the one category SKB does well.
• Technical Documentation: Limited. Three knowledgebase articles exist in total. There’s no readable status page and no hardware detail beyond CPU and RAM. No SLA (Service Level Agreement, a contractual uptime commitment) is published.
• Terms and Policies: Poor. The refund position is clear and unfavourable. The terms themselves are unreachable, yet the checkout requires you to confirm you’ve read them.

Overall Transparency: Poor, and worsening. The biggest failure isn’t any one of the above. It’s that a company announced its exit from hosting in January 2025. Nineteen months later, its checkout still collects card, PayPal and crypto payments.

Alternatives to SKB Enterprise

Each of these fixes a gap named above.

For the Same Servers at a Lower Price: SpectraIP

This is the company that bought SKB’s hosting operation, based in Urk with the same Amsterdam presence. For matched CPU and memory, SKB’s abandoned store asks 2.4 to 4.4 times more. If you were shopping for SKB, you were shopping for this. See how the Dutch market compares in our Netherlands web hosting guide.

For a Bigger, Better-Supported European VPS: Established EU Providers

SKB’s weakest point was support that vanished when things broke. Larger European hosts publish response times, run status pages and offer refunds. Our Europe VPS hosting comparison covers providers with real support desks.

For Dedicated Hardware With a Warranty Behind It: Managed Dedicated Hosts

SKB sold 2019 Ryzen chips unmanaged, with no backups and no refunds. If you need bare metal, buy it from somebody who’ll replace a failed drive at 2am. Our Europe dedicated server guide lists providers with hardware SLAs.

One more note. SKB was recommended in 2021 as a host that ignored copyright notices, and some readers will be looking for exactly that. It stopped being that in November 2024. Our guide to DMCA-ignored hosting covers what those services actually promise.

Conclusion

Copy this result

SKB Enterprise scores 1.8/5 across 54 Trustpilot reviews, and that score is the honest one. The 4.2 elsewhere is an average of a file that stopped growing in 2024.

The Bottom Line

This isn’t a bad host. It isn’t a host at all. SKB Enterprise B.V. sold its hosting operation to SpectraIP B.V. on 15 January 2025, confirmed the exit that March, and let its website stop resolving. What’s left is a checkout with no company behind it, charging 2.4 to 4.4 times what the buyer of that business charges.

The 63% of reviews rating SKB five stars are real. They’re also from 2023 or earlier, about a service that no longer exists. Treat any 2026 review recommending a purchase here as evidence nobody checked. Go to our VPS hosting comparison and pick a provider whose front door still opens.

Frequently Asked Questions

Is SKB Enterprise still in business?

The company still exists as a legal entity, and its Dutch VAT registration was valid when we checked on 18 August 2026. It is no longer in the hosting business. It transferred all hosting operations to SpectraIP B.V. on 15 January 2025.

Can you still order hosting from SKB Enterprise?

Technically yes, and that’s the problem. The store at clients.skb-enterprise.com still lists VPS and dedicated servers and still accepts card, PayPal, crypto, Alipay and iDEAL. We don’t recommend it. There’s been no announcement, no OS update and no sign of staff since January 2025.

Why does SKB Enterprise have a 1.8 rating if most reviews are 5-star?

Trustpilot weights recent reviews more heavily than old ones. SKB’s file holds 34 five-star reviews and 18 one-star reviews. Every 5-star is from 2023 or earlier. Every review since December 2023 is a 1-star. The average of the raw numbers would be higher, but it would describe 2021.

What do customers complain about most?

Three things, in this order. Orders paid for and never delivered. Tickets that went unanswered and were then closed. Refunds refused. A fourth involves suspensions over copyright material, where customers said they lost both the server and the money.

Does SKB Enterprise offer refunds?

No. Its own knowledgebase says services that have already been delivered aren’t refundable. There’s no money-back guarantee and no trial period in the current terms. Reviewers who wanted money back went through PayPal disputes or bank chargebacks instead.

Who took over SKB Enterprise, and should I go there?

SpectraIP B.V., a Dutch provider based in Urk with servers in Amsterdam. It’s the sensible destination if you wanted what SKB sold. For matched CPU and memory its prices are a fraction of SKB’s, and its site is maintained.

User Reviews for SKB Enterprise