CherryServers – 93 Customer Reviews: Analysis (Sep 2026)

CherryServers Summary

Name	CherryServers
Total Reviews	93
Average Score	4.5
Website	https://www.cherryservers.com
Address	Tilzes str. 74, Šiauliai, Lithuania
Server Locations	Lithuania, Netherlands

Number of Reviews

93Low

* 93 people have reviewed CherryServers service provider. With this sufficient data, you are on the verge to discover what features to expect having access to.

Avg. Review Score

4.5Positive

* Having a 4.5 average review score depicts that individuals who paid for a plan from CherryServers are happy with their choice.

Customer Support

PositiveRating

* Tech Support teams working for CherryServers are praised by people, for the most part. That suggests competence and huge rate of effectiveness.

Features and Services

Cherry Servers sells infrastructure, not websites. There’s no shared hosting, no cPanel bundle and no website builder. You get a machine, an operating system and an API.

Hosting Types Offered

• Bare metal dedicated servers – 48 configurations, from EUR 49/mo to EUR 1,351/mo
• Cloud VPS – shared-resource virtual machines, 1 to 6 vCores (virtual CPU cores), from EUR 3/mo
• Cloud VDS – virtual servers with dedicated CPU cores rather than shared ones, from EUR 29/mo
• Premium and Performance VDS – the same idea on faster AMD chips, from EUR 59/mo
• Cloud ARM VDS – AmpereONE processors, Lithuania only, from EUR 9/mo
• Storage VPS – large spinning disks with SSD caching, from EUR 19/mo
• Add-ons – block storage from EUR 0.066/GB/mo, backups from EUR 2.99 per 50GB, load balancer from EUR 10.14/mo

Key Features Customers Highlight

Reviewers keep returning to the same three things.

• Support speed – the most repeated praise everywhere. A Polish reviewer in March 2026 said support “responds instantly (even at 2-3 a.m.)”
• Hourly bare metal billing – uncommon here, and it lets you benchmark a machine for a few euros before committing
• Hardware flexibility – a Reddit user in June 2025 rated the customisation above Hetzner and Netcup

Spot servers are worth a mention. These are discounted machines the company can reclaim, priced 20% under the hourly rate. The SLA excludes them. An SLA is the uptime commitment a host puts in writing, and here it’s 99.97%.

Data Center Locations

Seven locations: Siauliai in Lithuania, Amsterdam, Chicago, Singapore, Stockholm, Frankfurt and Tokyo. Frankfurt opened on 12 February 2025, and Tokyo went live on 13 May 2026 inside Equinix TY15.

The map looks broader than the stock does. Lithuania and Chicago hold roughly 89% of all available units, against 30 in Frankfurt and 26 in Tokyo. Sixteen of the 48 bare metal plans show zero stock everywhere.

Performance Expectations

An independent HostAdvice reviewer tested the Cloud VDS 4 plan, with results updated on 27 July 2026. They measured NVMe disk reads at 13GB/sec and network speeds at 80% to 92% of the advertised 1Gbps. NVMe is flash storage several times faster than older SATA SSDs.

There’s a real status page too, with incident detail that many hosts never publish. Between May and August 2026 it logged 21 events: 13 planned maintenance windows, 4 degraded performance incidents and 4 service disruptions. On 22 July 2026 servers in two Lithuanian modules ran on battery power three times, and the company’s own note blamed “old server/PSU hardware”.

Customer Experience

The Trustpilot score sits at 4.4 out of 5 across 149 reviews, 39 of them from the last twelve months. The distribution is 122 five-star, 11 four-star, 5 three-star, 2 two-star and 9 one-star. HostAdvice shows a lower 3.6 out of 5, but from only 8 reviews.

One pattern deserves flagging. Of the 20 most recent Trustpilot reviews, 15 came from company invitations, and every one is four or five stars. Both one-star reviews arrived unprompted. Invited reviews aren’t fake, but they measure something narrower: people whose support ticket just closed well.

What Customers Praise

Support response time dominates. Reviewers describe replies within minutes at any hour, from engineers rather than scripted first-line staff. A US customer in May 2026 said uptime “has been rock solid with zero unexpected downtime”.

Value comes second. A French customer in January 2025 called the hardware strong for the money. He added one caveat: dedicated servers sometimes take longer than 15 minutes to appear.

Payment flexibility comes third, and a Dutch reviewer in April 2026 singled out paying in cryptocurrency.

Common Complaints

Email sending is the biggest, and it recurs. A Romanian customer in January 2024 quoted the exact error: “Temporary delayed by rate limit for new clients, try later (2/h)”. An Egyptian customer in December 2025 hit the same wall, and noted the limit appears nowhere in the terms.

We checked that. Cherry Servers’ knowledge base contains zero mentions of SMTP, port 25 or sending limits. The only clause touching email says the company may “monitor outgoing SMTP service traffic”.

Billing practice is second. A German customer in July 2026 described invoices marked overdue a week before the due date. One failed card charge then brought a Saturday morning email and network access cut off over the weekend. Cherry Servers replied in public and agreed: “weekend suspensions are not a good process… It is a fair point, and it’s on us.”

Refund refusals are third, clustering around sanctions policy. A Kazakh customer in July 2026 was refused a refund inside the 15-day window. The contract backs the company up: clause 2.2 treats orders from EU-sanctioned countries as a breach, and says the fee “will not be refunded”.

Community Feedback (Reddit & Forums)

Cherry Servers has a thin community footprint for its size. In a July 2026 thread on r/hetzner, one commenter said plainly: “I’ve rarely heard anyone use Cherry.”

A more detailed first-hand account came in that same thread, from a user who has run servers at Cherry Servers, Hetzner, OVHcloud and Netcup. He called support “okay” but listed two problems. There was no IPv6 at the time. A server was also null-routed during a DDoS attack, which is a traffic flood meant to knock a machine offline. He believes it caught him in the crossfire. Null-routing means the provider drops all your traffic to protect the network.

That IPv6 gap has since closed, because Cherry Servers added IPv6 to bare metal on 17 August 2025. The mail problem hasn’t. On r/VPS in January 2026, a long-term customer wrote that the company throttles port 25 and also prevents STARTTLS. STARTTLS is the command that encrypts a mail connection. That’s three independent people, on two platforms, over two years, describing one undocumented limit.

Positive feedback exists too. A June 2025 r/selfhosted commenter reported solid performance and no uptime issues.

Support Quality

Look closely and you’ll find three different response figures on the company’s own site. Live chat averages 15 seconds, a ticket technician replies within 45 minutes, and the FAQ claims a 15-minute first response. The independent HostAdvice tester measured replies under 30 seconds and called the claim accurate.

Channels are live chat, tickets and phone, with numbers for the US, UK and Lithuania. The company replies to 100% of its negative Trustpilot reviews, averaging 4.25 days, and those replies read as specific rather than templated.

When to Use Cherry Servers

Here are the three cases where this is an easy recommendation.

Ideal For

DevOps teams that want predictable bills: there’s no promotional rate that expires, no renewal multiplier and no setup fee. In a year when two big European rivals raised prices, that stability is worth something.

Blockchain node operators: the company runs a Web3 line, joined the DoubleZero network in September 2025, and hosts Solana and NEAR validator infrastructure. That’s a real specialism, not a landing page.

Anyone testing hardware first: hourly bare metal billing is uncommon. You can rent a 64-core EPYC for a few hours, benchmark it, then destroy it.

You’ll Appreciate It If

• You need a Lithuanian or Nordic location, because few providers sell bare metal in either
• You want generous included traffic, because most European and US bare metal tiers carry 100TB a month
• You want to pay in cryptocurrency, because USDC is accepted alongside cards
• You want a provider with published accounts, showing EUR 12.04 million of 2024 revenue at a 24% net margin

When NOT to Use Cherry Servers

No host suits everyone. Cherry Servers is wrong for you if any of these apply.

Look Elsewhere If

Your project sends email: this is the clearest disqualifier. Outgoing mail is throttled to roughly two messages an hour and STARTTLS is blocked. None of it is documented before you pay.

You want managed services: there are no managed databases, no object storage and no serverless functions. You get machines and build the rest.

You’re a beginner: no cPanel, no one-click WordPress, no website builder. The company assumes you can administer Linux over SSH, a remote command-line connection.

You pay from a CIS country: two reviewers describe accounts refused and balances withheld under the sanctions clause. Know it exists before you send money.

Red Flags for Your Situation

• You need guaranteed backups: clause 9.1 says the company “does not provide back-up services”, even though backups are sold as a product
• You want to leave quickly: the refund window is 15 days from the order date. Clause 17.2 refuses any refund of a remaining prepaid term
• You hate auto-renewal: orders renew automatically, and cancelling needs 30 days’ notice before the term ends
• You want new hardware in Asia: Tokyo and Singapore carry the thinnest stock and the highest prices

If any of these apply, look at the alternatives below.

Alternatives to Cherry Servers

If Cherry Servers doesn’t fit, these three cover the gaps.

For Managed Services: Scaleway

Scaleway’s Elastic Metal line starts at EUR 27.99/mo, or EUR 0.077 an hour. The difference is everything around it: object storage, managed databases and managed Kubernetes. Watch the commitment fee equal to one month’s rental, which hourly billing avoids. Our European dedicated hosting guide covers the wider field.

For Cheaper European Bare Metal: Hetzner

Hetzner remains the price benchmark. The Reddit user who scraped five providers’ catalogues in July 2026 still hadn’t found better. Two caveats: Hetzner raised prices three times during 2026, and it blocks ports 25 and 465 by default. See our dedicated server comparison.

For Breadth of Services: OVHcloud

OVHcloud sells far more product lines and easier console access. The Reddit commenter who has used both now rates it better on price and performance. Time your purchase carefully. OVHcloud is raising dedicated prices by 28% on 2024-generation hardware and 51% on current generation, with running servers repriced on 1 October 2026. Compare options in our European VPS guide.

For Asian workloads, where Cherry Servers charges most and stocks least, see our Asia dedicated server comparison.

Cherry Servers Plans and Pricing

Good news first. Cherry Servers has no renewal shock. The monthly price you see is the price you keep paying, and annual billing takes 15% off most plans. There are no setup fees, and prices exclude VAT.

⚠️ Pricing Warning: The trap isn’t renewal, it’s the plan list. Cherry Servers sells two generations of Cloud VPS side by side. Cloud VPS 4 costs EUR 29/mo and scores 1,577 on the site’s own benchmark. Cloud VPS 4 (Gen 2) costs EUR 9/mo, has identical CPU, RAM and disk, and scores 2,200. The older plan is listed first. The cheaper, faster one sits below plans costing EUR 169.

Cloud VPS

Second generation: EUR 3, 6, 9 and 13/mo for 1, 2, 4 and 6 vCores. All seven locations. Each includes 1TB of monthly traffic.

First generation: EUR 9, 19, 29 and 39/mo for the same core counts. Four locations. Each includes 5TB of traffic.

So the older line costs roughly three times as much for lower measured performance. All it adds is five times the free traffic. Cherry Servers’ own FAQ concedes the point, saying the newer generation gives “better performance at the same or lower cost”. The plan cards never mention it.

Watch one quirk: annual billing saves 15% on nearly everything, but the Gen 2 plans get no discount at all.

Cloud VDS and Premium VDS

Cloud VDS: list EUR 49 to EUR 129/mo, currently discounted to EUR 29 to EUR 109/mo.

Premium VDS: list EUR 69 to EUR 149/mo, discounted to EUR 59 to EUR 129/mo.

These give you dedicated physical cores instead of shared ones. The discounts show as the recurring price, but the contract doesn’t promise they survive renewal. Clause 17.3 says you pay “the fee applicable to any such renewal”.

Bare Metal Dedicated Servers

Listed range: EUR 149 to EUR 1,351/mo across 33 plans on the pricing page.

Actual range: EUR 49 to EUR 1,351/mo across 48 plans in the ordering system.

Between 19 May and 21 August 2026, Cherry Servers removed all 14 of its legacy Intel Xeon plans from the pricing page. Every one is still on sale on its own product page. The 2013-era E3-1240v3 costs EUR 49/mo, and the 2016-era E5-1620v4 lists at EUR 115/mo with 174 units in stock. You just can’t find them by browsing.

Location Changes the Price

Does a server cost the same everywhere? Not here. The same plan name costs different amounts in different cities, and Asia costs far more for far less traffic.

• AMD EPYC 7443P: EUR 169/mo with 100TB of traffic in Lithuania, Amsterdam and Chicago. EUR 321/mo with 20TB in Singapore. That’s 90% more money for one fifth of the bandwidth
• AMD Ryzen 9700X: EUR 189 with 100TB in Amsterdam and Chicago, EUR 279 with 20TB in Tokyo
• AMD EPYC 9354P: EUR 549 list everywhere, but discounted to EUR 419 in Frankfurt, Stockholm and Chicago only. Buying it in the company’s home data centre costs 31% more

Hidden Costs to Watch

• Backups: a paid add-on from EUR 2.99 per 50GB, while clause 9.1 says the company “does not provide back-up services”
• Hourly billing: dearer than monthly. A Cloud VPS 1 run continuously costs about EUR 10.94/mo hourly against EUR 9 monthly
• Blacklisting penalty: clause 6.5 charges EUR 100, plus EUR 100 per staff hour, if your traffic gets their mail servers blocked
• Crypto restriction: clause 3.3 blocks new crypto-paying customers from the cheapest plans without identity checks or EUR 100 of spend

Pricing Verdict

Flat pricing is a real advantage in 2026. Hetzner raised prices three times this year, and OVHcloud announced rises of up to 87% from September 2026. Cherry Servers went the other way on older stock. Its AMD EPYC 7443P fell from EUR 459/mo in September 2025 to EUR 169/mo, a 63% cut. Newer hardware moved the opposite way, so the memory squeeze reached them too.

Cherry Servers Transparency Score

We assess how upfront Cherry Servers is with what a buyer needs to know.

• Company Information: Excellent. Cherry Servers, UAB is registered in Lithuania under code 145747029, incorporated on 2 April 2001 in Siauliai. The address, three phone numbers and the leadership team are published. ISO/IEC 27001:2022 certification was confirmed on 10 March 2026
• Pricing Transparency: Good, with gaps. Prices, specs and stock counts are published openly, and the public API returns the whole catalogue without an account. But the pricing page hides 15 cheaper bare metal plans and lists a superseded VPS line first
• Technical Documentation: Excellent, with one hole. The knowledge base is detailed and the changelog is dated entry by entry. The hole is email, where nothing about sending limits appears at all
• Terms & Policies: Limited. The terms carry no effective date or version number, and the SLA page’s build stamp still reads 2023. The uptime commitment and its credit table are clear enough

Overall Transparency: above average. Cherry Servers publishes more raw data than most hosts, including stock counts and real incident reports. What it leaves out tends to be whatever would cost it a sale.

Conclusion

Copy this result

Our verdict is 4.1 out of 5, below the 4.4 Trustpilot score. The review corpus is heavily invitation-driven, and it measures support tickets more than the product.

The Bottom Line

With 4.4 out of 5 across 149 reviews, Cherry Servers delivers what customers care about most. Support is fast and human, and pricing stays flat at renewal. It falls short on email, on documenting its own limits, and on a pricing page that steers you toward dearer plans.

Buy it if you want European bare metal at a price that stays put. Skip it if you need to send mail or want managed databases.

Before ordering, check the same plan’s price in two locations, then scroll past the first-generation VPS plans. Those two checks can halve your bill. For more options, see our Lithuania hosting guide.

Frequently Asked Questions

Is Cherry Servers good for beginners?

No, and it doesn’t claim to be. There’s no cPanel, no one-click WordPress and no website builder. You connect over SSH and manage the server yourself.

Is Cherry Servers worth the price?

For bare metal in Europe, yes. Prices are flat, there’s no setup fee, and annual billing saves 15%. The catch is that the best value isn’t shown first. The second-generation Cloud VPS line costs a third of the first-generation line and benchmarks faster.

What do customers complain about most?

Three things. Outgoing email is throttled to roughly two messages an hour, and none of it is documented. Invoices get chased before the due date, and service can be suspended over a weekend. Refunds have been refused inside the 15-day window.

How does Cherry Servers compare to Hetzner?

Hetzner is cheaper on comparable hardware and has a far larger community. Cherry Servers offers more locations, hourly bare metal billing and more customisation. Hetzner raised prices three times in 2026, while Cherry Servers cut prices on older stock.

Can I run a mail server on Cherry Servers?

In practice, no. Several customers report outgoing mail limited to about two messages an hour, with STARTTLS blocked. The terms only say the company monitors SMTP traffic, and the knowledge base says nothing about limits.

Does Cherry Servers offer refunds?

Yes, within 15 days of placing the order, less setup fees, custom hardware and third-party licences. There’s no refund of an unused prepaid term after that. Orders auto-renew, so cancel 30 days before your term ends.

User Reviews for CherryServers